- A system of meetings, reporting and governance processes;
- Ongoing engagement, communication and collaboration
- Testing of service delivery
- An early warning system for issues
- Timely resolution of issues and complaints
- Transparent reporting providing the right information
- Past experience of poor administration
- Contract approaching renewal
- Complacency and lack of attention in the service
- Insufficient internal resource for robust oversight
- Lack of transparency in reporting
- Provide comfort on risks and fees
- To bring best practice and wider market knowledge to bear on the service
- To make the governance aspects of the contract real
- To ensure you’re able to deliver on the sponsor and trustee promise – to pay the right benefits to the right people at the right time
Musings | 17 Feb 2026
From overwhelmed to organised
Adam Barker, Project Manager and Muse Advisory, talks about finding clarity, purpose and controls in a crowded project landscape. The consequences of being overwhelmed are real higher costs, lost time, resourcing uncertainty, and rising risk. But they are not permanent. With shared language, consistent tools and focused support, organisations can move from reaction to control.
Musings | 17 Feb 2026
Our team shares their top hints and tips when managing an endgame journey
As Project Managers and Pensions Managers, we’ve supported many schemes through their endgame journeys, from the initial strategy and planning through to eventual wind-up. Our team share their top tips for keeping things moving in an effective way, during a project that can last several years.
Helping Trustees and Companies to better govern their pension schemes
Get in touch today to find out how we can help.
