- A system of meetings, reporting and governance processes;
- Ongoing engagement, communication and collaboration
- Testing of service delivery
- An early warning system for issues
- Timely resolution of issues and complaints
- Transparent reporting providing the right information
- Past experience of poor administration
- Contract approaching renewal
- Complacency and lack of attention in the service
- Insufficient internal resource for robust oversight
- Lack of transparency in reporting
- Provide comfort on risks and fees
- To bring best practice and wider market knowledge to bear on the service
- To make the governance aspects of the contract real
- To ensure you’re able to deliver on the sponsor and trustee promise – to pay the right benefits to the right people at the right time
Case studies | 28 Aug 2026
Local authority pension fund: Governance Review
Following a TPR supervisory report that had identified scope for improvement, the Board of this large local authority pension fund commissioned Muse Advisory to assess the governance of the fund, identify areas of good or excellent practice and seek out areas where changes could be made to improve its effectiveness and efficiency.
Musings | 30 Jul 2026
Roundtable: The Evolving DC Landscape
We brought together Heads of Pensions, Trustees, and specialists from legal, communications and beyond to discuss the evolving DC landscape focusing on three key topics: consolidation, default retirement and targeted support.
Helping Trustees and Companies to better govern their pension schemes
Get in touch today to find out how we can help.
