Overseeing Administration

Satellite Creative

Design Agency

What is it?
What is the value of it?
  • A system of meetings, reporting and governance processes;
  • Ongoing engagement, communication and collaboration
  • Testing of service delivery
  • An early warning system for issues
  • Timely resolution of issues and complaints
  • Transparent reporting providing the right information
  • Past experience of poor administration
  • Contract approaching renewal
  • Complacency and lack of attention in the service
  • Insufficient internal resource for robust oversight
  • Lack of transparency in reporting
  • Provide comfort on risks and fees
  • To bring best practice and wider market knowledge to bear on the service
  • To make the governance aspects of the contract real
  • To ensure you’re able to deliver on the sponsor and trustee promise – to pay the right benefits to the right people at the right time
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Musings | 2 Dec 2025

Resourcing challenges in pensions: Insights from the Muse Pensions Leaders Roundtable

In the most recent Muse Pensions Leaders Roundtable, we focused on one of the most challenging issues facing the industry today: effective resourcing. Pension schemes are operating in an increasingly complex environment with rising workloads, yet the sector is experiencing an exodus of experienced professionals, taking with them invaluable know-how and technical expertise. Read more about some of the key themes discussed at the roundtable in this article.

Team members | 24 Nov 2025

Callum Taylor

Helping Trustees and Companies to better govern their pension schemes

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