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Everything you need to know about how Muse can help in one handy document!

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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 3 Apr 2024

5 key takeaways from our ORA webinar

If you were able to join our webinar, we hope you found some of the insights and experience shared by DHL and AIB helpful. If you weren’t able to make it, here are 5 key takeaways to consider in relation to the ORA

Musings | 19 Mar 2024

How often should you review your advisers for good governance?

Trustees have a lot of responsibility. Having advisers and suppliers is part and parcel of the role, but how often should those advisers and suppliers be reviewed?

Musings | 14 Mar 2024

Five top tips for building a partnership with your administrator

Good administration is like a team sport - trustees and administrators working together to achieve a stronger outcome. Here's our top tips for building a partnership with your administrator.

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Liza Sinclair

Senior Consultant
Rosanne Corbett

Rosanne Corbett

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Margs Harvey

Business Administrator
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Jo Fellowes

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Hana Bailey

Senior Consultant
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Robert Plumb

Senior Associate
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Emma Rogers

Senior Consultant
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Steve Hammer

Trustee Secretary
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Becca Downing

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Danuta Nott

Business Support Manager
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Emma Beard

Senior Consultant
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Pamjit Virdi

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Lindsay Hawkins

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Cindy Dadier

Business Manager
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Tammy King

Head of People
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Geoff Francis

Senior Consultant
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Robyn Cowan

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Ian McQuade

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Barry Mack

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Alan Simpson

Financial Controller
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Adrian Cooper

Head of Market Engagement
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Kate Maloney

Client Director
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Amanda Cullen

Senior Associate
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Reece Eley

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Kneale Jefferis


Claire Wallis

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Mark Dallaway

Senior Associate

Katy Wilkinson

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Antonella Sferrino

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Daniel Jacobson

Senior Consultant
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Katherine Milton

Senior Consultant

Evalinde Eelens

Senior Associate
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Aliza Bashir

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Hamida Dadd

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Tom Oakley



Muse bring a helpful and experienced objectivity to projects which helps guide the Trustee Board through some important decision making with pace.
Former Head of Marks & Spencer Pension Trust, Marks & Spencer Pension Trust Limited
It was a pleasure to work with Muse on our Administrator selection process. As we were outsourcing for the first time, which is particularly challenging, their insight into the market and the administrators we saw, guiding us through the minefield of selection, gave us confidence that we were making the most informed decision. Muse’s process was pragmatic and effective, always considerate of the circumstances of the in-house team. We continued to rely on Muse’s support particularly throughout the contracting stage where their knowledge & experience proved invaluable as well as the transition stage; they challenged the administrator and asked the questions we didn’t know to ask. I would have no hesitation in recommending them.
Trustee Director, Molins UK Pension Fund Trustee Limited
Muse helped us review the Trustee’s approach to managing risk, introducing and documenting a new risk management framework, which set out the Scheme’s risk governance and processes, dovetailing with operational risk management practices. Rosanne worked with me to facilitate workshops for the Trustee Board to agree its strategic objectives, risk appetite and key risks. Together we developed a reporting dashboard for the board, showing risk trends, incident reporting, project risk tracking and horizon scanning of emerging risks. She also worked closely with the Operational Risk Manager to embed good risk management practices within the in-house Trustee Executive team. In parallel, Rosanne worked with the Trustee’s Governance Committee to embed a new internal audit work partner and agree the internal audit workplan. Rosanne brought insights and expertise into risk management practices with other large pension schemes and brought risk alive for our scheme so that we understood its value. The trust she built enabled us to tackle complex issues, whilst developing simple and effective solutions for the Trustee Board.
Head of Legal and Compliance of Trustee Executive Limited, National Grid - Trustee Executive Limited

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