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Muse Down Hall 269

Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 28 Sept 2026

Concentration risk in trustee services

What happens when a significant proportion of a scheme’s knowledge, governance activity and institutional memory becomes concentrated within a single organisation? Katherine Milton, who is part of our outsourced pensions management leadership team, looks at some of the challenges with concentration risk and outlines the key questions that trustees need to ask when assessing supplier concentration risk.

Musings | 28 Sept 2026

Private markets in UK pension defaults

Private markets could be a valuable addition to UK pension scheme default funds, especially for members who are many years from retirement. This area, however, is not without its challenges. In this article, Paul Armitage, Head of DC at Muse, looks at what this means for charges and member communications.  

Musings | 28 Sept 2026

AI governance

Artificial Intelligence (AI) is driving considerable change across many industries, including pensions, and whilst there are significant potential benefits available, the risks are real as well. Jo Fellowes explores where AI is currently being used and developed in the pensions industry and considers the changes in Trustee governance required to oversee data, security and cyber risk as AI use continues to evolve.

TO Final

Tom Oakley

Consultant
CW Final

Claire Wallis

Consultant
JF final

Jo Fellowes

Director
A JM Final

Auline-Jean Melbourne

Associate
RP Final

Robert Plumb

Senior Associate
DN Final

Danuta Nott

Business Support Manager
AJB Final

Adam Barker

Project Manager
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant
RC Final

Rosanne Corbett

Director
Alan S Final

Alan Simpson

Financial Controller
TK Final

Tammy King

Head of People
KM Final

Kate Maloney

Client Director
HB Final

Hana Bailey

Senior Consultant
KW Final

Katy Wilkinson

Consultant
ER Final

Emma Rogers

Senior Consultant
DJ F Inal

Daniel Jacobson

Principal Consultant
RE Final

Reece Eley

Junior Consultant
Mark dallaway

Mark Dallaway

Senior Associate
PA Final

Paul Armitage

Head of DC
KJ Final

Kneale Jefferis

Administrator
Amanda Cullen V1

Amanda Cullen

Senior Associate
Adam Chate

Adam Chate

Senior Consultant
EMR Final

Ellen Ratcliffe

Principal Consultant
OD Final

Olivia Devereese

Project Manager
CC Final

Clare Chilton

Consultant
PV Final

Pamjit Virdi

Senior Consultant
MH Final

Margs Harvey

Business Administrator
CD Final

Cindy Dadier

Head of Operations
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
EB Final

Emma Beard

Senior Consultant
TB Final

Tony Brown

Consultant
Ryan P Final

Ryan Perrin

IT Support Apprentice
RC

Robyn Cowan

Senior Consultant
AS Final

Antonella Sferrino

Associate
ADC Final

Adrian Cooper

Head of Market Engagement
S Murdoch Headshot

Stuart Murdoch

Consultant
KEM Final

Katherine Milton

Principal Consultant
Sharon Hine

Sharon Hine

HR & Business Support Administrator
IM Final

Ian McQuade

CEO

Testimonials

It was great working with Muse and if we undertake another review we will most definitely be in touch. We could not have got through this without Muse.
UK Group Pensions Manager, Total
We appointed Muse Advisory for our first external review of board effectiveness. It was undertaken independently by Muse in line with good practice under the UK corporate governance code whilst recognising we are a young organisation building the business for our LGPS shareholders. It was a thorough process but not at all disruptive, with strong involvement of Board, Executive and wider stakeholders. There was a lot of relevant feedback with useful ideas in the Muse report, with a clear presentation of the findings enabling us to discuss and agree the actions to take forward. Overall, it has been a comprehensive and insightful piece of work by Muse.
Chair, Border to Cost Pensions Partnership
Muse bring a helpful and experienced objectivity to projects which helps guide the Trustee Board through some important decision making with pace.
Former Head of Marks & Spencer Pension Trust, Marks & Spencer Pension Trust Limited

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