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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 18 Mar 2025

Pensions Managers: are we heading into the perfect storm?

Ellen Ratcliffe looks at the role of the pensions manager, which has become significantly more demanding, with the need to build a range of multi-disciplinary skills to navigate increasing complexity. Ellen breaks this complexity down into business-as-usual tasks and the increasing weight of project work, such as dashboards, GMP work and end-game journey planning.

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Musings | 18 Mar 2025

Value for money: Where next?

Paul Armitage, DC Lead for Muse, looks at the proposed new value for money (VFM) framework that is likely to apply to all workplace pension schemes, touching on proposals for public disclosure of scheme performance, market reaction and how VFM fits into the wider political landscape.

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Musings | 18 Mar 2025

Twelve months since The Pensions Regulator’s General Code of Practice launched: Key learnings

We’ve partnered with many pension schemes over the last twelve months reviewing their systems of governance and considering their approach to risk management within the Own Risk Assessment framework. In this article, Rosanne Corbett shares some key observations on what’s really important when looking at how to comply with the General Code.

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The Team

Adam Barker

Project Manager
IM 380

Ian McQuade

CEO

Jamie Goodfellow

Senior Consultant
File 4

Paul Armitage

Associate

Tony Brown

Consultant
RAC 6

Robyn Cowan

Consultant
Rosanne Corbett

Rosanne Corbett

Director
KJ 123 1

Kneale Jefferis

Administrator
CW 392

Claire Wallis

Consultant
RE 365

Reece Eley

Junior Consultant
ADC 28

Adrian Cooper

Head of Market Engagement
AC 335

Amanda Cullen

Senior Associate
Cindy

Cindy Dadier

Business Manager

Paul McBride

Associate
SH 541

Steve Hammer

Trustee Secretary
MH 550 1

Margs Harvey

Business Administrator
Muse heads March 475

Robert Plumb

Senior Associate
HB 403

Hana Bailey

Senior Consultant
TO 397

Tom Oakley

Consultant
JF 57 1

Jo Fellowes

Director
ELR 359

Emma Rogers

Senior Consultant
EB 180 1

Emma Beard

Senior Consultant

Olivia Devereese

Project Manager
EE 1

Evalinde Eelens

Senior Associate
DN 306

Danuta Nott

Business Support Manager
LH 144 1

Lindsay Hawkins

Director
DJ 323

Daniel Jacobson

Senior Consultant

Ann Namubiru

Consultant
PV 530

Pamjit Virdi

Consultant
AB 78

Aliza Bashir

Analyst
Antonella sferrino

Antonella Sferrino

Associate

Ellen Ratcliffe

Senior Consultant
KW 43 1

Katy Wilkinson

Consultant

Clare Chilton

Consultant
Muse heads March 591

Liza Sinclair

Senior Consultant
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
Mark dallaway

Mark Dallaway

Senior Associate
BM 110 1

Barry Mack

Director

Auline-Jean Melbourne

Associate
TK 16 1

Tammy King

Head of People

Hamida Dadd

Analyst
KSM 515

Kate Maloney

Client Director
Alan S 329

Alan Simpson

Financial Controller
KEM 96 1

Katherine Milton

Senior Consultant

Sharon Hine

HR & Business Support Administrator

Testimonials

Muse carried out an effectiveness review for both of our scheme trustee boards and ran a joint board workshop on the findings and helped our trustees agree actions. An external review and the workshop were ‘firsts’ for us, we wanted to get it right. We chose Muse because of their experience and independence. Their team were very skilled in helping our trustees take stock and reflect, challenging us to think about future effectiveness and bringing wider knowledge of trustee practice and corporate governance. Muse really delivered well on the work.
Pension and Benefits Partner, LV= Pension Trustee Limited
Muse facilitated the setting of our strategic goals, both financial and operational, working with all our advisers and providers so that the objectives were fully integrated, not only in respect of IRM but also with regard to data, administration, member communication and governance. Their independence meant that the advisers were open and transparent in their thinking. The momentum they helped us achieve means that we are on course to provide good outcomes for our members. It also gives us a helpful framework to refresh regularly, to check that we remain on track.
Independent Trustee, Xerox Final Salary Pension Scheme
We have very much valued working with Muse in a review of our pension administration arrangements. The Muse team was incredibly helpful in helping us prepare for the review, in guiding us through the various assessment stages, and in helping us to get to the right decision for our Schemes. The documentation produced during the process, from the RfP itself, through to the reporting in support of the decision making process, has been first class. I would like to offer my sincere thanks and gratitude for all of the hard work, commitment and support. The Muse team were an absolute delight to work in partnership with, on what could potentially have been a difficult programme.
Group Head of Pensions & Benefits, DMGT

Helping Trustees and Companies to better govern their pension schemes

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