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Muse Down Hall 269

Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 17 Apr 2026

Roundtable: Effective Pensions Administration

What is the ‘utopia’ for pensions administration? That was the theme for our latest Pensions Leaders dinner, which brought together a mix of professional trustees, Heads of Pensions and representatives from administration providers to share knowledge, ideas and wisdom on what effective administration should look like in 2030 and beyond. It was a lively discussion and we’ve provided a summary of the key points and takeaways.

Musings | 12 Mar 2026

Grand designs

Olivia Devereese looks at what makes a good project manager and highlights why it’s important to control change. Governance frameworks around projects brings structure and ensures milestones are met.

Musings | 12 Mar 2026

AI governance

Artificial Intelligence (AI) is driving considerable change across many industries, including pensions, and whilst there are significant potential benefits available, the risks are real as well. Jo Fellowes explores where AI is currently being used and developed in the pensions industry and considers the changes in Trustee governance required to oversee data, security and cyber risk as AI use continues to evolve.

EB Final

Emma Beard

Senior Consultant
CD Final

Cindy Dadier

Head of Operations
ADC Final

Adrian Cooper

Head of Market Engagement
DN Final

Danuta Nott

Business Support Manager
BM Final

Barry Mack

Director
PV Final

Pamjit Virdi

Consultant
TB Final

Tony Brown

Consultant
RE Final

Reece Eley

Junior Consultant
AB Final

Aliza Bashir

Analyst
OD Final

Olivia Devereese

Project Manager
AC Final

Amanda Cullen

Senior Associate
Ryan P Final

Ryan Perrin

IT Support Apprentice
TK Final

Tammy King

Head of People
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
Mark dallaway

Mark Dallaway

Senior Associate
Alan S Final

Alan Simpson

Financial Controller
DJ F Inal

Daniel Jacobson

Principal Consultant
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant
MH Final

Margs Harvey

Business Administrator
HB Final

Hana Bailey

Senior Consultant
RC Final

Rosanne Corbett

Director
SH Final

Steve Hammer

Trustee Secretary
IM Final

Ian McQuade

CEO
A JM Final

Auline-Jean Melbourne

Associate
TO Final

Tom Oakley

Consultant
KM Final

Kate Maloney

Client Director
JF final

Jo Fellowes

Director
RC

Robyn Cowan

Senior Consultant
CC Final

Clare Chilton

Consultant
CW Final

Claire Wallis

Consultant
KJ Final

Kneale Jefferis

Administrator
Sharon Hine

Sharon Hine

HR & Business Support Administrator
EMR Final

Ellen Ratcliffe

Principal Consultant
AS Final

Antonella Sferrino

Associate
KEM Final

Katherine Milton

Principal Consultant
ER Final

Emma Rogers

Senior Consultant
KW Final

Katy Wilkinson

Consultant
AJB Final

Adam Barker

Project Manager
PA Final

Paul Armitage

Head of DC
RP Final

Robert Plumb

Senior Associate

Testimonials

When we selected Muse as our Risk Key Function Holder, we were looking for something special that would add value to the Scheme by constructively challenging our perspective. We were not disappointed.
Chair of Trustees, large Irish DC Scheme
In the time we worked together Muse showed a genuine understanding of, and commitment to, our Plan's objectives that I have rarely, if ever, seen matched by other consultancies. A pleasure to work with.
Former Pensions Manager, Scottish & Newcastle Pension Plan
When we needed external facilitation for a strategy orientated governance review, Julia and her colleagues at Muse Advisory understood just what was required. As a result of their considerable sector knowledge and experience they were able to hit the ground running and work with the Trustees to achieve their objectives in an efficient and effective manner.
Chair of Trustees, Nationwide Pension Fund

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