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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 12 Mar 2026

Grand designs

Olivia Devereese looks at what makes a good project manager and highlights why it’s important to control change. Governance frameworks around projects brings structure and ensures milestones are met.

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Musings | 12 Mar 2026

AI governance

Artificial Intelligence (AI) is driving considerable change across many industries, including pensions, and whilst there are significant potential benefits available, the risks are real as well. Jo Fellowes explores where AI is currently being used and developed in the pensions industry and considers the changes in Trustee governance required to oversee data, security and cyber risk as AI use continues to evolve.

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Musings | 12 Mar 2026

The key risks for Trustee Boards may not be what you think

We all know that the world is changing – and changing more quickly than ever. Everywhere we look we see evidence of this – geopolitics, climate change, AI are just three areas where the status quo is not what it was a year or even a month ago. How can Trustee Boards address such significant change? In this case study by Amanda Cullen, we shine a light on what worked well when working with a Trustee Board on their strategic thinking.

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The Team

RC Final

Rosanne Corbett

Director
EE 1

Evalinde Eelens

Senior Associate
Alan S Final

Alan Simpson

Financial Controller
A JM Final

Auline-Jean Melbourne

Associate
Ryan P Final

Ryan Perrin

IT Support Apprentice
ER Final

Emma Rogers

Senior Consultant
SJH Final

Sharon Hine

HR & Business Support Administrator
OD Final

Olivia Devereese

Project Manager
BM Final

Barry Mack

Director

Callum Taylor

Analyst
PA Final

Paul Armitage

Head of DC

Muhammed Ansar

Project Analyst
HB Final

Hana Bailey

Senior Consultant
EMR Final

Ellen Ratcliffe

Principal Consultant

Hamida Dadd

Analyst
RC

Robyn Cowan

Senior Consultant
EB Final

Emma Beard

Senior Consultant
AS Final

Antonella Sferrino

Associate
TO Final

Tom Oakley

Consultant
AC Final

Amanda Cullen

Senior Associate
PV Final

Pamjit Virdi

Consultant
TK Final

Tammy King

Head of People
AJB Final

Adam Barker

Project Manager
RP Final

Robert Plumb

Senior Associate
RE Final

Reece Eley

Junior Consultant
MH Final

Margs Harvey

Business Administrator
SH Final

Steve Hammer

Trustee Secretary

Haydn Williams

Project Analyst
TB Final

Tony Brown

Consultant
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant
KM Final

Kate Maloney

Client Director
CW Final

Claire Wallis

Consultant
DJ F Inal

Daniel Jacobson

Principal Consultant
Muse heads March 579 Edit

Geoff Francis

Senior Consultant

Paul McBride

Associate
Mark dallaway

Mark Dallaway

Senior Associate
CC Final

Clare Chilton

Consultant
JF final

Jo Fellowes

Director
DN Final

Danuta Nott

Business Support Manager
KEM Final

Katherine Milton

Principal Consultant
KJ Final

Kneale Jefferis

Administrator
CD Final

Cindy Dadier

Head of Operations
IM Final

Ian McQuade

CEO
ADC Final

Adrian Cooper

Head of Market Engagement
KW Final

Katy Wilkinson

Consultant
AB Final

Aliza Bashir

Analyst

Testimonials

In the time we worked together Muse showed a genuine understanding of, and commitment to, our Plan's objectives that I have rarely, if ever, seen matched by other consultancies. A pleasure to work with.
Former Pensions Manager, Scottish & Newcastle Pension Plan
When we needed external facilitation for a strategy orientated governance review, Julia and her colleagues at Muse Advisory understood just what was required. As a result of their considerable sector knowledge and experience they were able to hit the ground running and work with the Trustees to achieve their objectives in an efficient and effective manner.
Chair of Trustees, Nationwide Pension Fund
We appointed Muse because of their depth and breadth of knowledge of the pension administration market and their independence. Having an adviser who has such level of experience is critical. Muse helped ensure that the Trustees were confident in the decision they took when selecting their third party administrator. Many implementation projects over-promise and under-deliver. Muse provided expert guidance, alongside our own internal project management function and the third party administrator, to ensure a successful implementation that delivered the planned level of automation from day 1. I would confidently recommend Muse Advisory to other Trustee Boards.
Trustee Director, RBS Pension Trustee Limited

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