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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 12 Mar 2026

Grand designs

Olivia Devereese looks at what makes a good project manager and highlights why it’s important to control change. Governance frameworks around projects brings structure and ensures milestones are met.

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Musings | 12 Mar 2026

AI governance

Artificial Intelligence (AI) is driving considerable change across many industries, including pensions, and whilst there are significant potential benefits available, the risks are real as well. Jo Fellowes explores where AI is currently being used and developed in the pensions industry and considers the changes in Trustee governance required to oversee data, security and cyber risk as AI use continues to evolve.

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Musings | 12 Mar 2026

The key risks for Trustee Boards may not be what you think

We all know that the world is changing – and changing more quickly than ever. Everywhere we look we see evidence of this – geopolitics, climate change, AI are just three areas where the status quo is not what it was a year or even a month ago. How can Trustee Boards address such significant change? In this case study by Amanda Cullen, we shine a light on what worked well when working with a Trustee Board on their strategic thinking.

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The Team

SJH Final

Sharon Hine

HR & Business Support Administrator
KW Final

Katy Wilkinson

Consultant

Haydn Williams

Project Analyst
HB Final

Hana Bailey

Senior Consultant
KEM Final

Katherine Milton

Principal Consultant
TB Final

Tony Brown

Consultant
DN Final

Danuta Nott

Business Support Manager
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
ER Final

Emma Rogers

Senior Consultant
KJ Final

Kneale Jefferis

Administrator
SH Final

Steve Hammer

Trustee Secretary
Mark dallaway

Mark Dallaway

Senior Associate
KM Final

Kate Maloney

Client Director
TO Final

Tom Oakley

Consultant
ADC Final

Adrian Cooper

Head of Market Engagement
EB Final

Emma Beard

Senior Consultant
IM Final

Ian McQuade

CEO
Ryan P Final

Ryan Perrin

IT Support Apprentice

Callum Taylor

Analyst
CW Final

Claire Wallis

Consultant

Muhammed Ansar

Project Analyst
CD Final

Cindy Dadier

Head of Operations
RC Final

Rosanne Corbett

Director
CC Final

Clare Chilton

Consultant
EMR Final

Ellen Ratcliffe

Principal Consultant

Hamida Dadd

Analyst
PV Final

Pamjit Virdi

Consultant
RE Final

Reece Eley

Junior Consultant
A JM Final

Auline-Jean Melbourne

Associate
JF final

Jo Fellowes

Director
MH Final

Margs Harvey

Business Administrator
RP Final

Robert Plumb

Senior Associate
AS Final

Antonella Sferrino

Associate
DJ F Inal

Daniel Jacobson

Principal Consultant
AB Final

Aliza Bashir

Analyst
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant
OD Final

Olivia Devereese

Project Manager
BM Final

Barry Mack

Director

Paul McBride

Associate
PA Final

Paul Armitage

Head of DC
Alan S Final

Alan Simpson

Financial Controller
AC Final

Amanda Cullen

Senior Associate
TK Final

Tammy King

Head of People
RC

Robyn Cowan

Senior Consultant
AJB Final

Adam Barker

Project Manager

Testimonials

With the support of Muse's professional team our recent FM selection project delivered as expected and so much more. Muse was able to translate our scheme's unique characteristics and ambitions in to specific and practical service requirements. This meant that we were able to select the best fit provider; a firm who then already understood us and was well matched to our scheme's requirements.
Chair of Trustees, Northrop Grumman UK Pension Scheme
Muse facilitated the setting of our strategic goals, both financial and operational, working with all our advisers and providers so that the objectives were fully integrated, not only in respect of IRM but also with regard to data, administration, member communication and governance. Their independence meant that the advisers were open and transparent in their thinking. The momentum they helped us achieve means that we are on course to provide good outcomes for our members. It also gives us a helpful framework to refresh regularly, to check that we remain on track.
Independent Trustee, Xerox Final Salary Pension Scheme
Muse run very bespoke, organised and professional selection exercises. We enjoy working with Stacy and the team as their independence encourages sharing of information and a strong working relationship.
Head of DC Sales, Legal & General

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