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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 12 Dec 2024

Delivering better member outcomes

Ian McQuade covers some of the developments we’ve seen this year in pensions – and there have been many. One notable achievement was the launch of the Royal Mail Collective Pension Plan, which bridges the gap between DB and DC. The governance regime remains another important topic of discussion, where trustee boards provide important checks and balances. Is this being eroded by the corporate sole trustee? Read Ian’s insights here.

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Musings | 12 Dec 2024

Driving our growth

Barry Mack looks at how we’re managing our organic growth and the importance of our people in delivering the right outcomes for our clients. Some of you may remember that we celebrated our 18th birthday this year, which is a significant milestone for us. This was made possible by you. This milestone also marked an expansion of our capabilities as we grew the team from 31 to 45 amazing people. Barry talks growth, culture and clients in this article.

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Musings | 12 Dec 2024

Pensions administration: challenges and opportunities

Earlier this year we conducted a survey, providing insight into the current views on pensions administration. Given the scale of change in pensions, and an increasing focus on value for money, it comes as no surprise that administration remains a top priority. We’ve summarised the results for you here.

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The Team

KJ 123 1

Kneale Jefferis

Administrator
AC 335

Amanda Cullen

Senior Associate

Adam Barker

Project Manager
Mark dallaway

Mark Dallaway

Senior Associate
ADC 28

Adrian Cooper

Head of Market Engagement

Ellen Ratcliffe

Senior Consultant
SH 541

Steve Hammer

Trustee Secretary

Clare Chilton

Consultant
ELR 359

Emma Rogers

Senior Consultant
Cindy

Cindy Dadier

Business Manager
EB 180 1

Emma Beard

Senior Consultant
CW 392

Claire Wallis

Consultant

Olivia Devereese

Project Manager
Muse heads March 591

Liza Sinclair

Senior Consultant
Alan S 329

Alan Simpson

Financial Controller
File 4

Paul Armitage

Associate
PV 530

Pamjit Virdi

Consultant
LH 144 1

Lindsay Hawkins

Director

Sharon Hine

HR & Business Support Administrator
IM 380

Ian McQuade

CEO
HD 73 1

Hamida Dadd

Analyst
BD 49 1

Becca Downing

Analyst
DJ 323

Daniel Jacobson

Senior Consultant
TO 397

Tom Oakley

Consultant
Antonella sferrino

Antonella Sferrino

Associate

Auline-Jean Melbourne

Associate
RE 365

Reece Eley

Analyst

Ann Namubiru

Consultant
AB 78

Aliza Bashir

Analyst
DN 306

Danuta Nott

Business Support Manager
MH 550 1

Margs Harvey

Business Administrator
Rosanne Corbett

Rosanne Corbett

Director

Jamie Goodfellow

Senior Consultant
Muse heads March 475

Robert Plumb

Senior Associate
JF 57 1

Jo Fellowes

Director
TK 16 1

Tammy King

Head of People
KEM 96 1

Katherine Milton

Senior Consultant
BM 110 1

Barry Mack

Director
HB 403

Hana Bailey

Senior Consultant

Paul McBride

Associate
EE 1

Evalinde Eelens

Senior Associate
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
RAC 6

Robyn Cowan

Consultant

Tony Brown

Consultant
KW 43 1

Katy Wilkinson

Consultant
KSM 515

Kate Maloney

Client Director

Testimonials

We appointed Muse Advisory for our first external review of board effectiveness. It was undertaken independently by Muse in line with good practice under the UK corporate governance code whilst recognising we are a young organisation building the business for our LGPS shareholders. It was a thorough process but not at all disruptive, with strong involvement of Board, Executive and wider stakeholders. There was a lot of relevant feedback with useful ideas in the Muse report, with a clear presentation of the findings enabling us to discuss and agree the actions to take forward. Overall, it has been a comprehensive and insightful piece of work by Muse.
Chair, Border to Cost Pensions Partnership
Muse carried out an effectiveness review for both of our scheme trustee boards and ran a joint board workshop on the findings and helped our trustees agree actions. An external review and the workshop were ‘firsts’ for us, we wanted to get it right. We chose Muse because of their experience and independence. Their team were very skilled in helping our trustees take stock and reflect, challenging us to think about future effectiveness and bringing wider knowledge of trustee practice and corporate governance. Muse really delivered well on the work.
Pension and Benefits Partner, LV= Pension Trustee Limited
Muse were able to understand the different styles and requirements of our two Trustee Boards and guide them both through a process, which resulted in a robust decision having carefully considered the right sort of provider and the requirements of the service. Their insights into the market and broad understanding of the part covenant advice plays in integrated risk management was invaluable in evaluating the market, and their facilitated process helped maximise effective use of pensions staff and trustee time.
Pensions Operations Manager, ScottishPower and Manweb Pension Schemes

Helping Trustees and Companies to better govern their pension schemes

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