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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 28 Sept 2026

Concentration risk in trustee services

What happens when a significant proportion of a scheme’s knowledge, governance activity and institutional memory becomes concentrated within a single organisation? Katherine Milton, who is part of our outsourced pensions management leadership team, looks at some of the challenges with concentration risk and outlines the key questions that trustees need to ask when assessing supplier concentration risk.

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Musings | 28 Sept 2026

Private markets in UK pension defaults

Private markets could be a valuable addition to UK pension scheme default funds, especially for members who are many years from retirement. This area, however, is not without its challenges. In this article, Paul Armitage, Head of DC at Muse, looks at what this means for charges and member communications.  

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Musings | 28 Sept 2026

AI governance

Artificial Intelligence (AI) is driving considerable change across many industries, including pensions, and whilst there are significant potential benefits available, the risks are real as well. Jo Fellowes explores where AI is currently being used and developed in the pensions industry and considers the changes in Trustee governance required to oversee data, security and cyber risk as AI use continues to evolve.

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The Team

Sharon Hine

Sharon Hine

HR & Business Support Administrator
PV Final

Pamjit Virdi

Senior Consultant
KJ Final

Kneale Jefferis

Administrator
RC

Robyn Cowan

Senior Consultant

Haydn Williams

Project Analyst
Mark dallaway

Mark Dallaway

Senior Associate
A JM Final

Auline-Jean Melbourne

Associate
TO Final

Tom Oakley

Consultant
RC Final

Rosanne Corbett

Director
RP Final

Robert Plumb

Senior Associate

Pemmy Opeaye

Analyst
CW Final

Claire Wallis

Consultant
PA Final

Paul Armitage

Head of DC
CC Final

Clare Chilton

Consultant

Iulia Chiorean

Administrator
IM Final

Ian McQuade

CEO
CD Final

Cindy Dadier

Head of Operations
MH Final

Margs Harvey

Business Administrator
Ryan P Final

Ryan Perrin

IT Support Apprentice
KM Final

Kate Maloney

Client Director
TB Final

Tony Brown

Consultant
OD Final

Olivia Devereese

Project Manager

Muhammed Ansar

Project Analyst
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant

Stefan Ambrose

Administrator
RE Final

Reece Eley

Junior Consultant
AS Final

Antonella Sferrino

Associate
TK Final

Tammy King

Head of People
KEM Final

Katherine Milton

Principal Consultant

Laura Ospina-Castro

Junior Consultant
Amanda Cullen V1

Amanda Cullen

Senior Associate
DJ F Inal

Daniel Jacobson

Principal Consultant

Callum Taylor

Analyst
EB Final

Emma Beard

Senior Consultant
ADC Final

Adrian Cooper

Head of Market Engagement

Paul McBride

Associate
Alan S Final

Alan Simpson

Financial Controller
AJB Final

Adam Barker

Project Manager
Adam Chate

Adam Chate

Senior Consultant

Cameron Halsall

Analyst
S Murdoch Headshot

Stuart Murdoch

Consultant
KW Final

Katy Wilkinson

Consultant
ER Final

Emma Rogers

Senior Consultant
JF final

Jo Fellowes

Director
HB Final

Hana Bailey

Senior Consultant
DN Final

Danuta Nott

Business Support Manager
EMR Final

Ellen Ratcliffe

Principal Consultant

Peter Shaw

Principal
Muse heads March 579 Edit

Geoff Francis

Senior Consultant

Testimonials

Muse Advisory supported the Trustees through the process of reviewing their full service pension provider. They provided the subject matter expertise, and worked seamlessly alongside our in-house procurement team, to help us identify a high-quality solution that met both our technical and commercial requirements, delivering great value for the scheme and members, as well as the sponsor.
Group Financial Controller, Riverside
Muse bring a helpful and experienced objectivity to projects which helps guide the Trustee Board through some important decision making with pace.
Former Head of Marks & Spencer Pension Trust, Marks & Spencer Pension Trust Limited
Knowing that commercial links may exist between some consultants and pension service providers, it was Muse’s clear independence that made the difference for us. Firstly, they helped us to consider the different types of DC scheme available, without having a particular product that they were looking to sell. On the second occasion, we were considering Fiduciary Management. Muse helped us understand the pros and cons of Fiduciary Management compared with our current service. Whilst we didn’t move to Fiduciary Management, we did make changes to the way that we work with our appointed investment consultant.
Former Group Head of HR, Drax Group plc

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