Think independently
…act effectively

Muse Down Hall 269

Our Services

Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 28 Sept 2026

Concentration risk in trustee services

What happens when a significant proportion of a scheme’s knowledge, governance activity and institutional memory becomes concentrated within a single organisation? Katherine Milton, who is part of our outsourced pensions management leadership team, looks at some of the challenges with concentration risk and outlines the key questions that trustees need to ask when assessing supplier concentration risk.

Download Read more >

Musings | 28 Sept 2026

Private markets in UK pension defaults

Private markets could be a valuable addition to UK pension scheme default funds, especially for members who are many years from retirement. This area, however, is not without its challenges. In this article, Paul Armitage, Head of DC at Muse, looks at what this means for charges and member communications.  

Download Read more >

Musings | 28 Sept 2026

AI governance

Artificial Intelligence (AI) is driving considerable change across many industries, including pensions, and whilst there are significant potential benefits available, the risks are real as well. Jo Fellowes explores where AI is currently being used and developed in the pensions industry and considers the changes in Trustee governance required to oversee data, security and cyber risk as AI use continues to evolve.

Download Read more >

The Team

TO Final

Tom Oakley

Consultant
Sharon Hine

Sharon Hine

HR & Business Support Administrator
TK Final

Tammy King

Head of People

Haydn Williams

Project Analyst
Ryan P Final

Ryan Perrin

IT Support Apprentice
RE Final

Reece Eley

Junior Consultant
KJ Final

Kneale Jefferis

Administrator
KW Final

Katy Wilkinson

Consultant
HB Final

Hana Bailey

Senior Consultant

Iulia Chiorean

Administrator
CD Final

Cindy Dadier

Head of Operations
AJB Final

Adam Barker

Project Manager

Stefan Ambrose

Administrator
Alan S Final

Alan Simpson

Financial Controller
Muse heads March 579 Edit

Geoff Francis

Senior Consultant

Paul McBride

Associate
AS Final

Antonella Sferrino

Associate
PV Final

Pamjit Virdi

Senior Consultant
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant

Laura Ospina-Castro

Junior Consultant
RC Final

Rosanne Corbett

Director
S Murdoch Headshot

Stuart Murdoch

Consultant

Muhammed Ansar

Project Analyst

Callum Taylor

Analyst
OD Final

Olivia Devereese

Project Manager
DJ F Inal

Daniel Jacobson

Principal Consultant
MH Final

Margs Harvey

Business Administrator
KEM Final

Katherine Milton

Principal Consultant
PA Final

Paul Armitage

Head of DC
EMR Final

Ellen Ratcliffe

Principal Consultant
DN Final

Danuta Nott

Business Support Manager
Amanda Cullen V1

Amanda Cullen

Senior Associate
ER Final

Emma Rogers

Senior Consultant
RC

Robyn Cowan

Senior Consultant
CW Final

Claire Wallis

Consultant

Peter Shaw

Principal
CC Final

Clare Chilton

Consultant
KM Final

Kate Maloney

Client Director
RP Final

Robert Plumb

Senior Associate

Cameron Halsall

Analyst
A JM Final

Auline-Jean Melbourne

Associate
Adam Chate

Adam Chate

Senior Consultant
TB Final

Tony Brown

Consultant
Mark dallaway

Mark Dallaway

Senior Associate
IM Final

Ian McQuade

CEO
ADC Final

Adrian Cooper

Head of Market Engagement

Pemmy Opeaye

Analyst
JF final

Jo Fellowes

Director
EB Final

Emma Beard

Senior Consultant

Testimonials

With the support of Muse's professional team our recent FM selection project delivered as expected and so much more. Muse was able to translate our scheme's unique characteristics and ambitions in to specific and practical service requirements. This meant that we were able to select the best fit provider; a firm who then already understood us and was well matched to our scheme's requirements.
Chair of Trustees, Northrop Grumman UK Pension Scheme
Muse helped us switch our administration provider. Their work included confirming the decision to change providers, identifying our requirements, facilitating the entire RfP process and then advising on commercial/ operational contractual matters. This was a significant project for us. It was completed successfully on time and on budget. Muse’s advice, professionalism and efficiency was excellent throughout, and their guidance and expertise was both reassuring and very much appreciated.
Trustee Chair, Aliaxis UK Defined Benefit Pension Scheme
We selected Muse to help us review our DC consultant, largely because of their in-depth market knowledge and well-run selection process. Stacy used her own DC experience to help us define our requirements, and worked well with our Trustees and in-house team.
Pension Scheme Secretary, Aviva Staff Pension Scheme

Helping Trustees and Companies to better govern their pension schemes

Get in touch today to find out how we can help.

Click here to start the conversation today
Have a problem that needs solving?
PASA
Cyber essentials plus
Mitigo CRM RGB