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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 30 Jul 2026

Roundtable: The Evolving DC Landscape

We brought together Heads of Pensions, Trustees, and specialists from legal, communications and beyond to discuss the evolving DC landscape focusing on three key topics: consolidation, default retirement and targeted support.

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Case studies | 30 Jul 2026

DC Adviser Review: A second opinion counts

We were approached by a trustee board of a large blue-chip company whose DC investment consultant had been in role for several years. The trustee board had gone through several changes in service contacts at the consultant and had gradually lost confidence in the advice being put forward on the investment aspects of the DC section. It’s worth noting however that the trustee board felt that the scheme’s default fund was in good shape after it had gone through a series of evolutions.

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Musings | 23 Jun 2026

It’s Good to Talk. Isn’t It?

A certain advertising strapline once said, ‘It’s Good to Talk’. And it is. But when it comes to pensions administration, it’s more of a case that we need to talk and especially when it comes to scams. We need to talk about how we talk to members and the language we use not only to improve the member experience generally, but also very specifically to limit the risks of members being scammed.

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The Team

ER Final

Emma Rogers

Senior Consultant
KEM Final

Katherine Milton

Principal Consultant
OD Final

Olivia Devereese

Project Manager

Callum Taylor

Analyst

Paul McBride

Associate
DJ F Inal

Daniel Jacobson

Principal Consultant
RP Final

Robert Plumb

Senior Associate
TK Final

Tammy King

Head of People
Ryan P Final

Ryan Perrin

IT Support Apprentice
MH Final

Margs Harvey

Business Administrator
A JM Final

Auline-Jean Melbourne

Associate
RC Final

Rosanne Corbett

Director
CD Final

Cindy Dadier

Head of Operations
AS Final

Antonella Sferrino

Associate
JF final

Jo Fellowes

Director
KJ Final

Kneale Jefferis

Administrator
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
Mark dallaway

Mark Dallaway

Senior Associate
BM Final

Barry Mack

Director
DN Final

Danuta Nott

Business Support Manager
IM Final

Ian McQuade

CEO
PV Final

Pamjit Virdi

Senior Consultant
CW Final

Claire Wallis

Consultant

Muhammed Ansar

Project Analyst
EB Final

Emma Beard

Senior Consultant
Sharon Hine

Sharon Hine

HR & Business Support Administrator
CC Final

Clare Chilton

Consultant

Haydn Williams

Project Analyst
RC

Robyn Cowan

Senior Consultant
HB Final

Hana Bailey

Senior Consultant
PA Final

Paul Armitage

Head of DC
Adam Chate

Adam Chate

Senior Consultant
Alan S Final

Alan Simpson

Financial Controller
AJB Final

Adam Barker

Project Manager

Peter Shaw

Principal
ADC Final

Adrian Cooper

Head of Market Engagement
S Murdoch Headshot

Stuart Murdoch

Consultant

Laura Ospina-Castro

Junior Consultant
RE Final

Reece Eley

Junior Consultant
TB Final

Tony Brown

Consultant
TO Final

Tom Oakley

Consultant
EMR Final

Ellen Ratcliffe

Principal Consultant
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant
KM Final

Kate Maloney

Client Director
Amanda Cullen V1

Amanda Cullen

Senior Associate
KW Final

Katy Wilkinson

Consultant

Testimonials

Muse has provided us with a comprehensive framework to help assess the effectiveness of our existing system of governance and to challenge our existing approach to risk management. With Muse’s guidance, we are expecting to see a number of improvements to our risk management framework which will put us in a strong position for when TPR’s Single Code comes into force. Muse has helped us to identify and resolve gaps in our governance structure underpinning our risk management framework. In particular, by aligning our risk management framework with our strategy, the Trustee Board is supported in achieving its objectives.
Head of Trustee Governance, DHL Pensions
Knowing that commercial links may exist between some consultants and pension service providers, it was Muse’s clear independence that made the difference for us. Firstly, they helped us to consider the different types of DC scheme available, without having a particular product that they were looking to sell. On the second occasion, we were considering Fiduciary Management. Muse helped us understand the pros and cons of Fiduciary Management compared with our current service. Whilst we didn’t move to Fiduciary Management, we did make changes to the way that we work with our appointed investment consultant.
Former Group Head of HR, Drax Group plc
We appointed Muse to step in when our long-standing Pensions Manager announced his retirement. Their team managed to get up to speed quickly, complete an effective handover and ensure our day-to-day business continues to run, whilst at the same time helping us select, appoint and transition to a new administrator. Muse has become a key part of our team, coordinating activities across advisers. The Muse team has spotted opportunities to bring governance and market insight into the day to day management of our schemes. We feel we are in good hands and, importantly, enjoy working together.
Independent Chair of Trustees, John Laing

Helping Trustees and Companies to better govern their pension schemes

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