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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 28 Sept 2026

Concentration risk in trustee services

What happens when a significant proportion of a scheme’s knowledge, governance activity and institutional memory becomes concentrated within a single organisation? Katherine Milton, who is part of our outsourced pensions management leadership team, looks at some of the challenges with concentration risk and outlines the key questions that trustees need to ask when assessing supplier concentration risk.

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Musings | 28 Sept 2026

Private markets in UK pension defaults

Private markets could be a valuable addition to UK pension scheme default funds, especially for members who are many years from retirement. This area, however, is not without its challenges. In this article, Paul Armitage, Head of DC at Muse, looks at what this means for charges and member communications.  

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Musings | 28 Sept 2026

AI governance

Artificial Intelligence (AI) is driving considerable change across many industries, including pensions, and whilst there are significant potential benefits available, the risks are real as well. Jo Fellowes explores where AI is currently being used and developed in the pensions industry and considers the changes in Trustee governance required to oversee data, security and cyber risk as AI use continues to evolve.

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The Team

Peter Shaw

Principal
KM Final

Kate Maloney

Client Director

Muhammed Ansar

Project Analyst
RE Final

Reece Eley

Junior Consultant
MH Final

Margs Harvey

Business Administrator

Stefan Ambrose

Administrator
Amanda Cullen V1

Amanda Cullen

Senior Associate
KEM Final

Katherine Milton

Principal Consultant
KJ Final

Kneale Jefferis

Administrator
RC

Robyn Cowan

Senior Consultant
EMR Final

Ellen Ratcliffe

Principal Consultant
KW Final

Katy Wilkinson

Consultant
CD Final

Cindy Dadier

Head of Operations
OD Final

Olivia Devereese

Project Manager
Mark dallaway

Mark Dallaway

Senior Associate
DJ F Inal

Daniel Jacobson

Principal Consultant

Haydn Williams

Project Analyst

Cameron Halsall

Analyst
TK Final

Tammy King

Head of People
AS Final

Antonella Sferrino

Associate
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant
Adam Chate

Adam Chate

Senior Consultant
CW Final

Claire Wallis

Consultant
Ryan P Final

Ryan Perrin

IT Support Apprentice
ADC Final

Adrian Cooper

Head of Market Engagement
AJB Final

Adam Barker

Project Manager

Paul McBride

Associate
A JM Final

Auline-Jean Melbourne

Associate

Laura Ospina-Castro

Junior Consultant
DN Final

Danuta Nott

Business Support Manager

Callum Taylor

Analyst
ER Final

Emma Rogers

Senior Consultant

Pemmy Opeaye

Analyst
PV Final

Pamjit Virdi

Senior Consultant
RP Final

Robert Plumb

Senior Associate
PA Final

Paul Armitage

Head of DC
TB Final

Tony Brown

Consultant
RC Final

Rosanne Corbett

Director
CC Final

Clare Chilton

Consultant
Alan S Final

Alan Simpson

Financial Controller
TO Final

Tom Oakley

Consultant
EB Final

Emma Beard

Senior Consultant

Iulia Chiorean

Administrator
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
IM Final

Ian McQuade

CEO
Sharon Hine

Sharon Hine

HR & Business Support Administrator
HB Final

Hana Bailey

Senior Consultant
JF final

Jo Fellowes

Director
S Murdoch Headshot

Stuart Murdoch

Consultant

Testimonials

Muse helped us work with our administrator to deliver our transformation programme. They challenged them and asked questions we hadn’t considered. We wouldn’t have achieved the change we needed without the support and experience of the Muse team.
Pension Strategy Manager, CYBG plc
Muse helped us to agree a future investment governance model appropriate for our organisation. They have deep knowledge of the advisory and fiduciary management market and we were impressed with how well they listened to all views, helped us consider all the options and, importantly, obtain buy in from all key stakeholders.
Chair of Trustees, Reed Elsevier Pension Trustee Limited
Muse was a highly valued resource to both the Trustee and our executive team. They helped us focus on our strategic priorities, whilst also helping the team deliver and move the scheme towards its goals. Along with this, they were a safe pair of hands delivering the regular business-as-usual work in the quarterly cycles. We enjoyed working together and appreciated their pragmatism and wider market views. Muse's team has added value at various levels of the organisation and helped us through a period of significant change.
CEO, National Grid - Trustee Executive Limited

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