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Muse Down Hall 269

Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 28 Sept 2026

Concentration risk in trustee services

What happens when a significant proportion of a scheme’s knowledge, governance activity and institutional memory becomes concentrated within a single organisation? Katherine Milton, who is part of our outsourced pensions management leadership team, looks at some of the challenges with concentration risk and outlines the key questions that trustees need to ask when assessing supplier concentration risk.

Musings | 28 Sept 2026

Private markets in UK pension defaults

Private markets could be a valuable addition to UK pension scheme default funds, especially for members who are many years from retirement. This area, however, is not without its challenges. In this article, Paul Armitage, Head of DC at Muse, looks at what this means for charges and member communications.  

Musings | 28 Sept 2026

AI governance

Artificial Intelligence (AI) is driving considerable change across many industries, including pensions, and whilst there are significant potential benefits available, the risks are real as well. Jo Fellowes explores where AI is currently being used and developed in the pensions industry and considers the changes in Trustee governance required to oversee data, security and cyber risk as AI use continues to evolve.

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Emma Beard

Senior Consultant
EMR Final

Ellen Ratcliffe

Principal Consultant
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Auline-Jean Melbourne

Associate
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Stuart Murdoch

Consultant
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Kneale Jefferis

Administrator
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Paul Armitage

Head of DC
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Tom Oakley

Consultant
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Katherine Milton

Principal Consultant
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Margs Harvey

Business Administrator
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Clare Chilton

Consultant
Adam Chate

Adam Chate

Senior Consultant
Amanda Cullen V1

Amanda Cullen

Senior Associate
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Ian McQuade

CEO
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Adam Barker

Project Manager
KM Final

Kate Maloney

Client Director
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant
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Olivia Devereese

Project Manager
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Cindy Dadier

Head of Operations
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Robert Plumb

Senior Associate
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Pamjit Virdi

Senior Consultant
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Mark Dallaway

Senior Associate
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Jo Fellowes

Director
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Daniel Jacobson

Principal Consultant
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Rosanne Corbett

Director
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Reece Eley

Junior Consultant
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Tony Brown

Consultant
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Claire Wallis

Consultant
Sharon Hine

Sharon Hine

HR & Business Support Administrator
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Hana Bailey

Senior Consultant
Alan S Final

Alan Simpson

Financial Controller
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Tammy King

Head of People
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Katy Wilkinson

Consultant
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Geoff Francis

Senior Consultant
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Ryan Perrin

IT Support Apprentice
ADC Final

Adrian Cooper

Head of Market Engagement
AS Final

Antonella Sferrino

Associate
RC

Robyn Cowan

Senior Consultant
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Emma Rogers

Senior Consultant
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Danuta Nott

Business Support Manager

Testimonials

It was great working with Muse and if we undertake another review we will most definitely be in touch. We could not have got through this without Muse.
UK Group Pensions Manager, Total
Muse bring a helpful and experienced objectivity to projects which helps guide the Trustee Board through some important decision making with pace.
Former Head of Marks & Spencer Pension Trust, Marks & Spencer Pension Trust Limited
Muse was a highly valued resource to both the Trustee and our executive team. They helped us focus on our strategic priorities, whilst also helping the team deliver and move the scheme towards its goals. Along with this, they were a safe pair of hands delivering the regular business-as-usual work in the quarterly cycles. We enjoyed working together and appreciated their pragmatism and wider market views. Muse's team has added value at various levels of the organisation and helped us through a period of significant change.
CEO, National Grid - Trustee Executive Limited

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