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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 18 Mar 2025

Pensions Managers: are we heading into the perfect storm?

Ellen Ratcliffe looks at the role of the pensions manager, which has become significantly more demanding, with the need to build a range of multi-disciplinary skills to navigate increasing complexity. Ellen breaks this complexity down into business-as-usual tasks and the increasing weight of project work, such as dashboards, GMP work and end-game journey planning.

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Musings | 18 Mar 2025

Value for money: Where next?

Paul Armitage, DC Lead for Muse, looks at the proposed new value for money (VFM) framework that is likely to apply to all workplace pension schemes, touching on proposals for public disclosure of scheme performance, market reaction and how VFM fits into the wider political landscape.

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Musings | 18 Mar 2025

Twelve months since The Pensions Regulator’s General Code of Practice launched: Key learnings

We’ve partnered with many pension schemes over the last twelve months reviewing their systems of governance and considering their approach to risk management within the Own Risk Assessment framework. In this article, Rosanne Corbett shares some key observations on what’s really important when looking at how to comply with the General Code.

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The Team

EB 180 1

Emma Beard

Senior Consultant
CW 392

Claire Wallis

Consultant
KW 43 1

Katy Wilkinson

Consultant
JF 57 1

Jo Fellowes

Director
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Robert Plumb

Senior Associate

Hamida Dadd

Analyst
ELR 359

Emma Rogers

Senior Consultant
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Paul Armitage

Associate

Paul McBride

Associate
IM 380

Ian McQuade

CEO

Jamie Goodfellow

Senior Consultant
KSM 515

Kate Maloney

Client Director

Ann Namubiru

Consultant
AC 335

Amanda Cullen

Senior Associate
HB 403

Hana Bailey

Senior Consultant
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Geoff Francis

Senior Consultant
Mark dallaway

Mark Dallaway

Senior Associate
AB 78

Aliza Bashir

Analyst

Sharon Hine

HR & Business Support Administrator
SH 541

Steve Hammer

Trustee Secretary
ADC 28

Adrian Cooper

Head of Market Engagement

Clare Chilton

Consultant
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Margs Harvey

Business Administrator
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Liza Sinclair

Senior Consultant
KJ 123 1

Kneale Jefferis

Administrator
BM 110 1

Barry Mack

Director

Olivia Devereese

Project Manager
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Daniel Jacobson

Senior Consultant
Rosanne Corbett

Rosanne Corbett

Director

Adam Barker

Project Manager
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Evalinde Eelens

Senior Associate

Tony Brown

Consultant
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Robyn Cowan

Consultant
TO 397

Tom Oakley

Consultant
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Antonella Sferrino

Associate
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Danuta Nott

Business Support Manager
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Katherine Milton

Senior Consultant
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Reece Eley

Junior Consultant
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Lindsay Hawkins

Director
Alan S 329

Alan Simpson

Financial Controller
Cindy

Cindy Dadier

Business Manager
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Tammy King

Head of People

Auline-Jean Melbourne

Associate
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Pamjit Virdi

Consultant

Ellen Ratcliffe

Senior Consultant

Testimonials

Muse worked skillfully with the trustees, our advisers and our main Company contacts to help us review trustee board effectiveness and provide independent insights. Muse set their report in a strategic context for the scheme and it was evident Muse understood our unique challenges as well as comparisons to peer schemes. They framed proportionate views and made clear recommendations for actions that we are now taking forward. It has been a good piece of work, and worthwhile. It will help us work with the Company to make further progress on the scheme. The other trustees had not experienced an effectiveness review; they found it easy to work with Muse and engaged well with the trustee board’s discussion of the report findings.
Independent Trustee Chair, QinetiQ Pension Scheme
Muse Advisory supported the Trustees through the process of reviewing their full service pension provider. They provided the subject matter expertise, and worked seamlessly alongside our in-house procurement team, to help us identify a high-quality solution that met both our technical and commercial requirements, delivering great value for the scheme and members, as well as the sponsor.
Group Financial Controller, Riverside
Muse supported us with our transition between administrators. Muse challenged both the incoming and incumbent administrator and made sure we asked the right questions and had robust governance around the transition. They provided significant input into our contract negotiations, ensuring that we benefited from their experience of the market. The acceptance criteria that they developed collaboratively with all stakeholders helped ensure we could hold the administrator to account for delivery. Muse are a great team to work with, and they helped us establish a solid foundation for a strong relationship with our administration partner.
Head of Staff Pensions Management, Prudential Staff Pension Scheme

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