Search Results: Administration Consulting
10 results:
Blinded by the lights: How Trustee Boards keep pension schemes efficient and secure is changing, but some things never change
3 Jul 2023
MusingsAs cyber steals the headlines on pensions admin, how can trustee boards balance the urgent issues with the important to make sure they’re getting the best possible value and service from their third party administrator? See our thoughts on key areas for consideration to help maintain focus.
Admin & member experience focus areas for journey planning
11 Dec 2023
MusingsEight Trustee Chairs came together to exchange views, ideas, concerns and learnings on ensuring the focus on administration and member experience remains front of mind as schemes plan for their journeys. It was an incredibly insightful and lively discussion which explored so many areas of the industry. We’ve put together a synopsis of the key themes emerging from our discussion.
The eight things we expect from our administrator
20 Feb 2024
MusingsWhen you only have one administrator how do you know if the service you are receiving is good or bad? Part one of our admin in focus gives 8 areas to look at, examples of best practice and where Schemes' might want to look a little closer.
What does a good member experience look like?
22 Feb 2024
MusingsGood administration is the key to a good member experience. And that goes beyond simply paying the right pension at the right time to the right person. So, what does a good member experience look like? Part two of our admin in focus dives into good member experience...
How do you know if your data is as good as you think it is?
27 Feb 2024
MusingsGood administration and good data go together like gin and tonic. But how do you know if your data is good or bad? If you can answer yes to the six questions in part three of our admin in focus series then your data is likely to be in good shape.
Guide to managing scheme data
29 Feb 2024
MusingsData is the foundation of all pension scheme administration - from the basic BAU to strategic projects. Our data guide is bursting with info and insights for you to use with your scheme.
Case Study: Data remediation - Is it worth the wait?
5 Mar 2024
MusingsWant to understand more about what we do and how we do it - especially in the administration space? This case study takes a look at how we helped a scheme with data problems and capacity challenges to be able to rectify those problems in a timeframe the Trustees were comfortable with.
Unforeseen consequences of delaying GMP rectification
7 Mar 2024
MusingsIt's impossible to have a focus on admin and not mention GMPs! This part of our admin in focus series shines a spotlight on the risks of delaying your GMP rectification...and yes, we know without a legislative deadline many schemes still have to progress beyond the reconciliation part of their GMP project.
Working in partnership with your administrator
12 Mar 2024
MusingsThe best way to get results with your admin and data is to work in partnership with your administration... you're on the same side and both want to make sure the right benefit goes to the right member at the right time.
Five top tips for building a partnership with your administrator
14 Mar 2024
MusingsGood administration is like a team sport - trustees and administrators working together to achieve a stronger outcome. Here's our top tips for building a partnership with your administrator.
