What does a good member experience look like?
22 Feb 2024
MusingsGood administration is the key to a good member experience. And that goes beyond simply paying the right pension at the right time to the right person. So, what does a good member experience look like? Part two of our admin in focus dives into good member experience...
The eight things we expect from our administrator
20 Feb 2024
MusingsWhen you only have one administrator how do you know if the service you are receiving is good or bad? Part one of our admin in focus gives 8 areas to look at, examples of best practice and where Schemes' might want to look a little closer.
Muse Advisory Press Release
7 Feb 2024
MusingsMuse Advisory is delighted to announce the appointment of Adrian Cooper as Head of Market Engagement.
Muse Advisory Press Release
23 Jan 2024
MusingsMuse Advisory is delighted to announce the appointment of Rosanne Corbett and Jo Fellowes as Directors of the firm, and Kate Maloney as Client Director.
What’s next? Now the General Code is here...
17 Jan 2024
MusingsThe Pensions Regulator’s (TPR) final General code of practice (the Code) is now published and comes into force from 27 March 2024. In this article we look at next steps now the Code is here and the approach you might take to comply.
Thoughts on our first Own Risk Assessments
15 Dec 2023
MusingsHaving successfully completed two ORAs, one in Ireland and one here in the UK, we thought we’d share 3 overarching takeaways from the process.
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