Knowledge Hub

Muse Down Hall 579

Check out some of our latest insights into the happenings in the market and keep up to date with our current thinking.

Consolidating Advisers

13 Dec 2021

Case studies

Where a company has a number of legacy pension schemes as a result of acquisition, it is not unusual to find them administered by different parties. In this example, our client had many legacy schemes (all closed) and five different administration providers.

Merging Trustee Boards

13 Dec 2021

Case studies

Each trustee board develops a particular way of working and an individual culture. They generate different ideas; have different resources and knowledge. In short, each is unique. So, imagine trying the challenge of combining two very different trustee boards.

The Decision to Outsource

13 Dec 2021

Case studies

A decision to outsource should not be taken lightly. However, upon reflection, it often appears to have been clearly signposted. There are a number of drivers that put outsourcing on the table, but it usually requires that special catalyst; that key ingredient.

Governance: Think cycles, not boxes

13 Dec 2021

Case studies

Governance is becoming better understood, and more clearly defined. It encompasses everything about governing the scheme. But with a busy agenda to manage, trustees can fall into the trap of overlooking the importance of maintaining effective governance review processes. Some may find it a challenge to prevent governance review processes becoming a periodic box-ticking exercise. Trustees must keep their minds open to what is changing around them and for the need to improve governance.

Resourcing the Pensions Department

13 Dec 2021

Case studies

Our client asked us to conduct a benchmarking exercise investigating in-house company pension teams. During a series of interviews, 10 companies shared their current resourcing structures, activities, challenges and drivers.

Programme Management: Benefits

13 Dec 2021

Case studies

Have you ever found yourself in the position of facing a forced change? How do you manage a complex project with tight deadlines at short notice? Well, our client needed to select a new TPA within a limited time, which was beyond their control. They not only had to complete this change, but manage a large data and pension over/ underpayments rectification project at the same time and across both incumbent and successor TPAs.

Muse heads March 579 Edit

Geoff Francis

Senior Consultant
CW 392

Claire Wallis

Consultant
SH 541

Steve Hammer

Trustee Secretary
DJ 323

Daniel Jacobson

Senior Consultant
JF 57 1

Jo Fellowes

Director
IM 380

Ian McQuade

CEO
BM 110 1

Barry Mack

Director
RAC 6

Robyn Cowan

Consultant
AB 78

Aliza Bashir

Analyst
MH 550 1

Margs Harvey

Business Administrator
ADC 28

Adrian Cooper

Head of Market Engagement
Muse heads March 591

Liza Sinclair

Senior Consultant
Cindy

Cindy Dadier

Business Manager
KSM 515

Kate Maloney

Client Director
HB 403

Hana Bailey

Senior Consultant
File 4

Paul Armitage

Associate
Antonella sferrino

Antonella Sferrino

Associate
TO 397

Tom Oakley

Consultant
TK 16 1

Tammy King

Head of People
Mark dallaway

Mark Dallaway

Senior Associate
EE 1

Evalinde Eelens

Senior Associate
Rosanne Corbett

Rosanne Corbett

Director
Muse heads March 475

Robert Plumb

Senior Associate
KW 43 1

Katy Wilkinson

Consultant
KJ 123 1

Kneale Jefferis

Administrator
RE 365

Reece Eley

Junior Consultant
EB 180 1

Emma Beard

Senior Consultant
LH 144 1

Lindsay Hawkins

Director
PV 530

Pamjit Virdi

Consultant
AC 335

Amanda Cullen

Senior Associate
ELR 359

Emma Rogers

Senior Consultant
Alan S 329

Alan Simpson

Financial Controller
KEM 96 1

Katherine Milton

Senior Consultant
DN 306

Danuta Nott

Business Support Manager

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