Think independently
…act effectively

Muse Down Hall 269

Our Services

Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 28 Sept 2026

Concentration risk in trustee services

What happens when a significant proportion of a scheme’s knowledge, governance activity and institutional memory becomes concentrated within a single organisation? Katherine Milton, who is part of our outsourced pensions management leadership team, looks at some of the challenges with concentration risk and outlines the key questions that trustees need to ask when assessing supplier concentration risk.

Download Read more >

Musings | 28 Sept 2026

Private markets in UK pension defaults

Private markets could be a valuable addition to UK pension scheme default funds, especially for members who are many years from retirement. This area, however, is not without its challenges. In this article, Paul Armitage, Head of DC at Muse, looks at what this means for charges and member communications.  

Download Read more >

Musings | 28 Sept 2026

AI governance

Artificial Intelligence (AI) is driving considerable change across many industries, including pensions, and whilst there are significant potential benefits available, the risks are real as well. Jo Fellowes explores where AI is currently being used and developed in the pensions industry and considers the changes in Trustee governance required to oversee data, security and cyber risk as AI use continues to evolve.

Download Read more >

The Team

Ryan P Final

Ryan Perrin

IT Support Apprentice
KEM Final

Katherine Milton

Principal Consultant

Peter Shaw

Principal
ADC Final

Adrian Cooper

Head of Market Engagement
OD Final

Olivia Devereese

Project Manager
ER Final

Emma Rogers

Senior Consultant
Alan S Final

Alan Simpson

Financial Controller
Mark dallaway

Mark Dallaway

Senior Associate
HB Final

Hana Bailey

Senior Consultant
JF final

Jo Fellowes

Director
KJ Final

Kneale Jefferis

Administrator

Muhammed Ansar

Project Analyst
RC Final

Rosanne Corbett

Director
CD Final

Cindy Dadier

Head of Operations
Amanda Cullen V1

Amanda Cullen

Senior Associate
TO Final

Tom Oakley

Consultant
KW Final

Katy Wilkinson

Consultant
CC Final

Clare Chilton

Consultant
RP Final

Robert Plumb

Senior Associate
TK Final

Tammy King

Head of People
PA Final

Paul Armitage

Head of DC
AS Final

Antonella Sferrino

Associate
IM Final

Ian McQuade

CEO

Laura Ospina-Castro

Junior Consultant
RE Final

Reece Eley

Junior Consultant
Adam Chate

Adam Chate

Senior Consultant
CW Final

Claire Wallis

Consultant
MH Final

Margs Harvey

Business Administrator
KM Final

Kate Maloney

Client Director

Callum Taylor

Analyst

Haydn Williams

Project Analyst

Stefan Ambrose

Administrator
Muse heads March 579 Edit

Geoff Francis

Senior Consultant

Paul McBride

Associate
Sharon Hine

Sharon Hine

HR & Business Support Administrator
PV Final

Pamjit Virdi

Senior Consultant

Iulia Chiorean

Administrator
DN Final

Danuta Nott

Business Support Manager
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant

Cameron Halsall

Analyst

Pemmy Opeaye

Analyst
S Murdoch Headshot

Stuart Murdoch

Consultant
EB Final

Emma Beard

Senior Consultant
A JM Final

Auline-Jean Melbourne

Associate
TB Final

Tony Brown

Consultant
AJB Final

Adam Barker

Project Manager
RC

Robyn Cowan

Senior Consultant
EMR Final

Ellen Ratcliffe

Principal Consultant
DJ F Inal

Daniel Jacobson

Principal Consultant

Testimonials

We engaged Muse, in advance of our administration contract renewal, to review the service and contractual terms and ensure we received overall value for money from our third party administrator. I was delighted with the outcome and the material improvement we achieved.
Former Head of Pensions, Vodafone
Knowing that commercial links may exist between some consultants and pension service providers, it was Muse’s clear independence that made the difference for us. Firstly, they helped us to consider the different types of DC scheme available, without having a particular product that they were looking to sell. On the second occasion, we were considering Fiduciary Management. Muse helped us understand the pros and cons of Fiduciary Management compared with our current service. Whilst we didn’t move to Fiduciary Management, we did make changes to the way that we work with our appointed investment consultant.
Former Group Head of HR, Drax Group plc
Muse continue to provide excellent independent support to us and their clients. Their operating model provides a refreshing change: quality, independently minded people who are good at what they do. Muse know where they want to operate and continually seek to take new ideas into those areas. Muse continue to punch above their weight.
Head of Trustee Services, Unilever

Helping Trustees and Companies to better govern their pension schemes

Get in touch today to find out how we can help.

Click here to start the conversation today
Have a problem that needs solving?
PASA
Cyber essentials plus
Mitigo CRM RGB