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Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 2 Dec 2025

Resourcing challenges in pensions: Insights from the Muse Pensions Leaders Roundtable

In the most recent Muse Pensions Leaders Roundtable, we focused on one of the most challenging issues facing the industry today: effective resourcing. Pension schemes are operating in an increasingly complex environment with rising workloads, yet the sector is experiencing an exodus of experienced professionals, taking with them invaluable know-how and technical expertise. Read more about some of the key themes discussed at the roundtable in this article.

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Musings | 4 Nov 2025

The Future of Trustee Governance

The government’s decision to launch a consultation into the professional trustee market is very welcome. It’s long overdue. Professional trustees play a vital role in ensuring good governance and protecting member outcomes. The decisions they make and the challenge they should bring directly affect the benefits delivered to millions of savers. So, it's right that we pause and ask whether the structures and incentives in the market still deliver what members need. Read Ian McQuade’s viewpoint recently featured in Professional Pensions.

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Musings | 17 Sept 2025

The power of independence

Why should the principle of independence stand at the forefront of your decision-making process? Ellen Ratcliffe explores the role that independence plays in improved outcomes and how value is delivered through the work we do across outsourced pensions management.

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The Team

DN Final

Danuta Nott

Business Support Manager
KEM Final

Katherine Milton

Senior Consultant
RE Final

Reece Eley

Junior Consultant
Ryan P Final

Ryan Perrin

IT Support Apprentice
EMR Final

Ellen Ratcliffe

Senior Consultant
CW Final

Claire Wallis

Consultant
AC Final

Amanda Cullen

Senior Associate
MH Final

Margs Harvey

Business Administrator
PA Final

Paul Armitage

Associate
HB Final

Hana Bailey

Senior Consultant

Paul McBride

Associate
BM Final

Barry Mack

Director
A JM Final

Auline-Jean Melbourne

Associate
KJ Final

Kneale Jefferis

Administrator
Alan S Final

Alan Simpson

Financial Controller
JF final

Jo Fellowes

Director
ADC Final

Adrian Cooper

Head of Market Engagement
RP Final

Robert Plumb

Senior Associate
TB Final

Tony Brown

Consultant
EE 1

Evalinde Eelens

Senior Associate
HD F Inal

Hamida Dadd

Analyst
KW Final

Katy Wilkinson

Consultant
ER Final

Emma Rogers

Senior Consultant
KM Final

Kate Maloney

Client Director
RC Final

Rosanne Corbett

Director
CC Final

Clare Chilton

Consultant
AN Final

Ann Namubiru

Consultant
SH Final

Steve Hammer

Trustee Secretary
SJH Final

Sharon Hine

HR & Business Support Administrator
IM Final

Ian McQuade

CEO
AJB Final

Adam Barker

Project Manager
EB Final

Emma Beard

Senior Consultant
PV Final

Pamjit Virdi

Consultant
OD Final

Olivia Devereese

Project Manager
Mark dallaway

Mark Dallaway

Senior Associate
RC

Robyn Cowan

Consultant
LS1

Liza Sinclair

Senior Consultant
TK Final

Tammy King

Head of People
AB Final

Aliza Bashir

Analyst
TO Final

Tom Oakley

Consultant
DJ F Inal

Daniel Jacobson

Senior Consultant
AS Final

Antonella Sferrino

Associate
JG Final

Jamie Goodfellow

Senior Consultant
CD Final

Cindy Dadier

Business Manager
Muse heads March 579 Edit

Geoff Francis

Senior Consultant

Callum Taylor

Analyst

Testimonials

Muse was a highly valued resource to both the Trustee and our executive team. They helped us focus on our strategic priorities, whilst also helping the team deliver and move the scheme towards its goals. Along with this, they were a safe pair of hands delivering the regular business-as-usual work in the quarterly cycles. We enjoyed working together and appreciated their pragmatism and wider market views. Muse's team has added value at various levels of the organisation and helped us through a period of significant change.
CEO, National Grid - Trustee Executive Limited
It was great working with Muse and if we undertake another review we will most definitely be in touch. We could not have got through this without Muse.
UK Group Pensions Manager, Total
We appointed Muse because of their depth and breadth of knowledge of the pension administration market and their independence. Having an adviser who has such level of experience is critical. Muse helped ensure that the Trustees were confident in the decision they took when selecting their third party administrator. Many implementation projects over-promise and under-deliver. Muse provided expert guidance, alongside our own internal project management function and the third party administrator, to ensure a successful implementation that delivered the planned level of automation from day 1. I would confidently recommend Muse Advisory to other Trustee Boards.
Trustee Director, RBS Pension Trustee Limited

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