Think independently
…act effectively

Muse Down Hall 269

Our Services

Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 17 Sept 2025

The power of independence

Why should the principle of independence stand at the forefront of your decision-making process? Ellen Ratcliffe explores the role that independence plays in improved outcomes and how value is delivered through the work we do across outsourced pensions management.

Download Read more >

Musings | 17 Sept 2025

Implementing post DC retirement solutions

The Pension Schemes Bill 2025 is expected to place new duties on trustees to provide “default pension benefit solutions” for DC members. Paul Armitage looks at the current landscape and what might be expected going forwards, including considerations for trustees.

Download Read more >

Musings | 17 Sept 2025

Dashboards: Are we nearly there yet?

After years of planning, preparation and decisions, we’re nearly there. Now the dashboard journey is beginning, what’s next? In this article, Jo Fellowes shines a spotlight on the key areas that schemes and trustees need to think about; strategies for maintaining data, connection to the dashboard ecosystem, what’s expected of trustees, the unknowns of member demand and what members are likely to care about.

Download Read more >

The Team

Jamie Goodfellow

Senior Consultant

Ellen Ratcliffe

Senior Consultant

Ann Namubiru

Consultant
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
MH 550 1

Margs Harvey

Business Administrator
BM 110 1

Barry Mack

Director

Sharon Hine

HR & Business Support Administrator
Muse heads March 591

Liza Sinclair

Senior Consultant
AB 78

Aliza Bashir

Analyst
DJ 323

Daniel Jacobson

Senior Consultant
KEM 96 1

Katherine Milton

Senior Consultant
KJ 123 1

Kneale Jefferis

Administrator
DN 306

Danuta Nott

Business Support Manager

Clare Chilton

Consultant
Rosanne Corbett

Rosanne Corbett

Director
Muse heads March 475

Robert Plumb

Senior Associate
Mark dallaway

Mark Dallaway

Senior Associate

Tony Brown

Consultant
EE 1

Evalinde Eelens

Senior Associate
IM 380

Ian McQuade

CEO
KW 43 1

Katy Wilkinson

Consultant
EB 180 1

Emma Beard

Senior Consultant
Antonella sferrino

Antonella Sferrino

Associate
RE 365

Reece Eley

Junior Consultant
ELR 359

Emma Rogers

Senior Consultant

Paul McBride

Associate

Adam Barker

Project Manager
AC 335

Amanda Cullen

Senior Associate

Auline-Jean Melbourne

Associate
PV 530

Pamjit Virdi

Consultant
File 4

Paul Armitage

Associate

Hamida Dadd

Analyst
Cindy

Cindy Dadier

Business Manager
ADC 28

Adrian Cooper

Head of Market Engagement
RAC 6

Robyn Cowan

Consultant
CW 392

Claire Wallis

Consultant
TK 16 1

Tammy King

Head of People
KSM 515

Kate Maloney

Client Director
Alan S 329

Alan Simpson

Financial Controller

Olivia Devereese

Project Manager
SH 541

Steve Hammer

Trustee Secretary
HB 403

Hana Bailey

Senior Consultant
TO 397

Tom Oakley

Consultant
JF 57 1

Jo Fellowes

Director

Testimonials

Muse continue to provide excellent independent support to us and their clients. Their operating model provides a refreshing change: quality, independently minded people who are good at what they do. Muse know where they want to operate and continually seek to take new ideas into those areas. Muse continue to punch above their weight.
Head of Trustee Services, Unilever
It was a pleasure to work with Muse on our Administrator selection process. As we were outsourcing for the first time, which is particularly challenging, their insight into the market and the administrators we saw, guiding us through the minefield of selection, gave us confidence that we were making the most informed decision. Muse’s process was pragmatic and effective, always considerate of the circumstances of the in-house team. We continued to rely on Muse’s support particularly throughout the contracting stage where their knowledge & experience proved invaluable as well as the transition stage; they challenged the administrator and asked the questions we didn’t know to ask. I would have no hesitation in recommending them.
Trustee Director, Molins UK Pension Fund Trustee Limited
Knowing that commercial links may exist between some consultants and pension service providers, it was Muse’s clear independence that made the difference for us. Firstly, they helped us to consider the different types of DC scheme available, without having a particular product that they were looking to sell. On the second occasion, we were considering Fiduciary Management. Muse helped us understand the pros and cons of Fiduciary Management compared with our current service. Whilst we didn’t move to Fiduciary Management, we did make changes to the way that we work with our appointed investment consultant.
Former Group Head of HR, Drax Group plc

Helping Trustees and Companies to better govern their pension schemes

Get in touch today to find out how we can help.

Click here to start the conversation today
Have a problem that needs solving?
PASA
Mitigo Cybersecurity transparent
Cyber essentials plus