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Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 17 Apr 2026

Roundtable: Effective Pensions Administration

What is the ‘utopia’ for pensions administration? That was the theme for our latest Pensions Leaders dinner, which brought together a mix of professional trustees, Heads of Pensions and representatives from administration providers to share knowledge, ideas and wisdom on what effective administration should look like in 2030 and beyond. It was a lively discussion and we’ve provided a summary of the key points and takeaways.

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Musings | 12 Mar 2026

Grand designs

Olivia Devereese looks at what makes a good project manager and highlights why it’s important to control change. Governance frameworks around projects brings structure and ensures milestones are met.

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Musings | 12 Mar 2026

AI governance

Artificial Intelligence (AI) is driving considerable change across many industries, including pensions, and whilst there are significant potential benefits available, the risks are real as well. Jo Fellowes explores where AI is currently being used and developed in the pensions industry and considers the changes in Trustee governance required to oversee data, security and cyber risk as AI use continues to evolve.

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The Team

PA Final

Paul Armitage

Head of DC
TB Final

Tony Brown

Consultant
RC

Robyn Cowan

Senior Consultant
RC Final

Rosanne Corbett

Director
HB Final

Hana Bailey

Senior Consultant
BM Final

Barry Mack

Director
KEM Final

Katherine Milton

Principal Consultant

Hamida Dadd

Analyst

Paul McBride

Associate
Alan S Final

Alan Simpson

Financial Controller

Callum Taylor

Analyst
AJB Final

Adam Barker

Project Manager
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
KW Final

Katy Wilkinson

Consultant
CC Final

Clare Chilton

Consultant
A JM Final

Auline-Jean Melbourne

Associate
EB Final

Emma Beard

Senior Consultant
IM Final

Ian McQuade

CEO
Ryan P Final

Ryan Perrin

IT Support Apprentice

Haydn Williams

Project Analyst
AB Final

Aliza Bashir

Analyst
TO Final

Tom Oakley

Consultant
RE Final

Reece Eley

Junior Consultant
OD Final

Olivia Devereese

Project Manager
JF final

Jo Fellowes

Director
SH Final

Steve Hammer

Trustee Secretary
TK Final

Tammy King

Head of People
CD Final

Cindy Dadier

Head of Operations
AC Final

Amanda Cullen

Senior Associate
SJH Final

Sharon Hine

HR & Business Support Administrator
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant
EMR Final

Ellen Ratcliffe

Principal Consultant
MH Final

Margs Harvey

Business Administrator
ER Final

Emma Rogers

Senior Consultant
AS Final

Antonella Sferrino

Associate
CW Final

Claire Wallis

Consultant
KM Final

Kate Maloney

Client Director
PV Final

Pamjit Virdi

Consultant
RP Final

Robert Plumb

Senior Associate
DN Final

Danuta Nott

Business Support Manager
Mark dallaway

Mark Dallaway

Senior Associate

Muhammed Ansar

Project Analyst
ADC Final

Adrian Cooper

Head of Market Engagement
DJ F Inal

Daniel Jacobson

Principal Consultant
KJ Final

Kneale Jefferis

Administrator

Testimonials

Muse helped us to agree a future investment governance model appropriate for our organisation. They have deep knowledge of the advisory and fiduciary management market and we were impressed with how well they listened to all views, helped us consider all the options and, importantly, obtain buy in from all key stakeholders.
Chair of Trustees, Reed Elsevier Pension Trustee Limited
Muse Advisory carried out a review of our governance. The team were good to work with and worked constructively with our trustees, the pensions team, company representatives and our advisers. We invited them back to facilitate our trustee strategy which was also well received. We value their expertise, independence and range of relevant skills.
Trustee Chair, Rolls-Royce UK Pension Fund
Muse took over as a fully outsourced pensions department on the retirement of our long-standing Pensions Director. We were concerned about losing Scheme knowledge, acquired over many years, but we have been delighted with Muse’s work. Their team approach mitigated our key man risk and, throughout their time with us, they have been reliable and professional, always keeping the regular business-as-usual cycle moving as well as helping us navigate more sensitive issues. The chemistry is good and they work as though they are our in-house pensions department. We appreciate their thoroughness and professionalism and feel well-supported in all areas of work.
Chairman of the Trustee Board, Xerox Pension Scheme

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