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…act effectively

Muse Down Hall 269

Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 12 Mar 2026

Grand designs

Olivia Devereese looks at what makes a good project manager and highlights why it’s important to control change. Governance frameworks around projects brings structure and ensures milestones are met.

Musings | 12 Mar 2026

AI governance

Artificial Intelligence (AI) is driving considerable change across many industries, including pensions, and whilst there are significant potential benefits available, the risks are real as well. Jo Fellowes explores where AI is currently being used and developed in the pensions industry and considers the changes in Trustee governance required to oversee data, security and cyber risk as AI use continues to evolve.

Musings | 12 Mar 2026

The key risks for Trustee Boards may not be what you think

We all know that the world is changing – and changing more quickly than ever. Everywhere we look we see evidence of this – geopolitics, climate change, AI are just three areas where the status quo is not what it was a year or even a month ago. How can Trustee Boards address such significant change? In this case study by Amanda Cullen, we shine a light on what worked well when working with a Trustee Board on their strategic thinking.

MH Final

Margs Harvey

Business Administrator
Mark dallaway

Mark Dallaway

Senior Associate
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant
AJB Final

Adam Barker

Project Manager
SJH Final

Sharon Hine

HR & Business Support Administrator
KM Final

Kate Maloney

Client Director
TO Final

Tom Oakley

Consultant
EB Final

Emma Beard

Senior Consultant
AS Final

Antonella Sferrino

Associate
RC

Robyn Cowan

Senior Consultant
JF final

Jo Fellowes

Director
CW Final

Claire Wallis

Consultant
ER Final

Emma Rogers

Senior Consultant
AC Final

Amanda Cullen

Senior Associate
CD Final

Cindy Dadier

Head of Operations
BM Final

Barry Mack

Director
PV Final

Pamjit Virdi

Consultant
IM Final

Ian McQuade

CEO
TK Final

Tammy King

Head of People
KJ Final

Kneale Jefferis

Administrator
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
EMR Final

Ellen Ratcliffe

Senior Consultant
AB Final

Aliza Bashir

Analyst
CC Final

Clare Chilton

Consultant
RC Final

Rosanne Corbett

Director
EE 1

Evalinde Eelens

Senior Associate
KEM Final

Katherine Milton

Senior Consultant
PA Final

Paul Armitage

Head of DC
RE Final

Reece Eley

Junior Consultant
KW Final

Katy Wilkinson

Consultant
DN Final

Danuta Nott

Business Support Manager
HB Final

Hana Bailey

Senior Consultant
DJ F Inal

Daniel Jacobson

Senior Consultant
Alan S Final

Alan Simpson

Financial Controller
A JM Final

Auline-Jean Melbourne

Associate
Ryan P Final

Ryan Perrin

IT Support Apprentice
OD Final

Olivia Devereese

Project Manager
TB Final

Tony Brown

Consultant
RP Final

Robert Plumb

Senior Associate
ADC Final

Adrian Cooper

Head of Market Engagement
SH Final

Steve Hammer

Trustee Secretary

Testimonials

Knowing that commercial links may exist between some consultants and pension service providers, it was Muse’s clear independence that made the difference for us. Firstly, they helped us to consider the different types of DC scheme available, without having a particular product that they were looking to sell. On the second occasion, we were considering Fiduciary Management. Muse helped us understand the pros and cons of Fiduciary Management compared with our current service. Whilst we didn’t move to Fiduciary Management, we did make changes to the way that we work with our appointed investment consultant.
Former Group Head of HR, Drax Group plc
In the time we worked together Muse showed a genuine understanding of, and commitment to, our Plan's objectives that I have rarely, if ever, seen matched by other consultancies. A pleasure to work with.
Former Pensions Manager, Scottish & Newcastle Pension Plan
Muse carried out an effectiveness review for both of our scheme trustee boards and ran a joint board workshop on the findings and helped our trustees agree actions. An external review and the workshop were ‘firsts’ for us, we wanted to get it right. We chose Muse because of their experience and independence. Their team were very skilled in helping our trustees take stock and reflect, challenging us to think about future effectiveness and bringing wider knowledge of trustee practice and corporate governance. Muse really delivered well on the work.
Pension and Benefits Partner, LV= Pension Trustee Limited

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