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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 17 Apr 2026

Roundtable: Effective Pensions Administration

What is the ‘utopia’ for pensions administration? That was the theme for our latest Pensions Leaders dinner, which brought together a mix of professional trustees, Heads of Pensions and representatives from administration providers to share knowledge, ideas and wisdom on what effective administration should look like in 2030 and beyond. It was a lively discussion and we’ve provided a summary of the key points and takeaways.

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Musings | 12 Mar 2026

Grand designs

Olivia Devereese looks at what makes a good project manager and highlights why it’s important to control change. Governance frameworks around projects brings structure and ensures milestones are met.

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Musings | 12 Mar 2026

AI governance

Artificial Intelligence (AI) is driving considerable change across many industries, including pensions, and whilst there are significant potential benefits available, the risks are real as well. Jo Fellowes explores where AI is currently being used and developed in the pensions industry and considers the changes in Trustee governance required to oversee data, security and cyber risk as AI use continues to evolve.

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The Team

TO Final

Tom Oakley

Consultant

Muhammed Ansar

Project Analyst
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
SJH Final

Sharon Hine

HR & Business Support Administrator
AJB Final

Adam Barker

Project Manager
AS Final

Antonella Sferrino

Associate
Mark dallaway

Mark Dallaway

Senior Associate
TB Final

Tony Brown

Consultant
A JM Final

Auline-Jean Melbourne

Associate
Ryan P Final

Ryan Perrin

IT Support Apprentice
MH Final

Margs Harvey

Business Administrator

Hamida Dadd

Analyst
KW Final

Katy Wilkinson

Consultant
RE Final

Reece Eley

Junior Consultant
DN Final

Danuta Nott

Business Support Manager
KM Final

Kate Maloney

Client Director
CC Final

Clare Chilton

Consultant

Haydn Williams

Project Analyst
PA Final

Paul Armitage

Head of DC
ADC Final

Adrian Cooper

Head of Market Engagement
AC Final

Amanda Cullen

Senior Associate
RC

Robyn Cowan

Senior Consultant
PV Final

Pamjit Virdi

Consultant
EMR Final

Ellen Ratcliffe

Principal Consultant
KJ Final

Kneale Jefferis

Administrator
CD Final

Cindy Dadier

Head of Operations

Callum Taylor

Analyst
BM Final

Barry Mack

Director
CW Final

Claire Wallis

Consultant
OD Final

Olivia Devereese

Project Manager
TK Final

Tammy King

Head of People
JF final

Jo Fellowes

Director
Alan S Final

Alan Simpson

Financial Controller
SH Final

Steve Hammer

Trustee Secretary
EB Final

Emma Beard

Senior Consultant
KEM Final

Katherine Milton

Principal Consultant
RP Final

Robert Plumb

Senior Associate
AB Final

Aliza Bashir

Analyst
IM Final

Ian McQuade

CEO
RC Final

Rosanne Corbett

Director
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant
HB Final

Hana Bailey

Senior Consultant

Paul McBride

Associate
ER Final

Emma Rogers

Senior Consultant
DJ F Inal

Daniel Jacobson

Principal Consultant

Testimonials

Muse run very bespoke, organised and professional selection exercises. We enjoy working with Stacy and the team as their independence encourages sharing of information and a strong working relationship.
Head of DC Sales, Legal & General
With the support of Muse's professional team our recent FM selection project delivered as expected and so much more. Muse was able to translate our scheme's unique characteristics and ambitions in to specific and practical service requirements. This meant that we were able to select the best fit provider; a firm who then already understood us and was well matched to our scheme's requirements.
Chair of Trustees, Northrop Grumman UK Pension Scheme
Muse helped us review the Trustee’s approach to managing risk, introducing and documenting a new risk management framework, which set out the Scheme’s risk governance and processes, dovetailing with operational risk management practices. Rosanne worked with me to facilitate workshops for the Trustee Board to agree its strategic objectives, risk appetite and key risks. Together we developed a reporting dashboard for the board, showing risk trends, incident reporting, project risk tracking and horizon scanning of emerging risks. She also worked closely with the Operational Risk Manager to embed good risk management practices within the in-house Trustee Executive team. In parallel, Rosanne worked with the Trustee’s Governance Committee to embed a new internal audit work partner and agree the internal audit workplan. Rosanne brought insights and expertise into risk management practices with other large pension schemes and brought risk alive for our scheme so that we understood its value. The trust she built enabled us to tackle complex issues, whilst developing simple and effective solutions for the Trustee Board.
Head of Legal and Compliance of Trustee Executive Limited, National Grid - Trustee Executive Limited

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