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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 12 Mar 2026

Grand designs

Olivia Devereese looks at what makes a good project manager and highlights why it’s important to control change. Governance frameworks around projects brings structure and ensures milestones are met.

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Musings | 12 Mar 2026

AI governance

Artificial Intelligence (AI) is driving considerable change across many industries, including pensions, and whilst there are significant potential benefits available, the risks are real as well. Jo Fellowes explores where AI is currently being used and developed in the pensions industry and considers the changes in Trustee governance required to oversee data, security and cyber risk as AI use continues to evolve.

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Musings | 12 Mar 2026

The key risks for Trustee Boards may not be what you think

We all know that the world is changing – and changing more quickly than ever. Everywhere we look we see evidence of this – geopolitics, climate change, AI are just three areas where the status quo is not what it was a year or even a month ago. How can Trustee Boards address such significant change? In this case study by Amanda Cullen, we shine a light on what worked well when working with a Trustee Board on their strategic thinking.

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The Team

CW Final

Claire Wallis

Consultant
TB Final

Tony Brown

Consultant
SH Final

Steve Hammer

Trustee Secretary
RE Final

Reece Eley

Junior Consultant
ADC Final

Adrian Cooper

Head of Market Engagement
RP Final

Robert Plumb

Senior Associate
ER Final

Emma Rogers

Senior Consultant
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
MH Final

Margs Harvey

Business Administrator

Callum Taylor

Analyst
PV Final

Pamjit Virdi

Consultant
AC Final

Amanda Cullen

Senior Associate
OD Final

Olivia Devereese

Project Manager
IM Final

Ian McQuade

CEO
BM Final

Barry Mack

Director
DN Final

Danuta Nott

Business Support Manager
KJ Final

Kneale Jefferis

Administrator
EE 1

Evalinde Eelens

Senior Associate
CC Final

Clare Chilton

Consultant

Paul McBride

Associate
RC Final

Rosanne Corbett

Director
EB Final

Emma Beard

Senior Consultant
CD Final

Cindy Dadier

Head of Operations
PA Final

Paul Armitage

Head of DC
EMR Final

Ellen Ratcliffe

Senior Consultant
AJB Final

Adam Barker

Project Manager
TK Final

Tammy King

Head of People
SJH Final

Sharon Hine

HR & Business Support Administrator
AS Final

Antonella Sferrino

Associate
Mark dallaway

Mark Dallaway

Senior Associate
HB Final

Hana Bailey

Senior Consultant
Alan S Final

Alan Simpson

Financial Controller
Ryan P Final

Ryan Perrin

IT Support Apprentice
TO Final

Tom Oakley

Consultant
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant
RC

Robyn Cowan

Senior Consultant
KW Final

Katy Wilkinson

Consultant

Hamida Dadd

Analyst
DJ F Inal

Daniel Jacobson

Senior Consultant
AB Final

Aliza Bashir

Analyst
A JM Final

Auline-Jean Melbourne

Associate
JF final

Jo Fellowes

Director
KM Final

Kate Maloney

Client Director
KEM Final

Katherine Milton

Senior Consultant

Testimonials

Muse bring a helpful and experienced objectivity to projects which helps guide the Trustee Board through some important decision making with pace.
Former Head of Marks & Spencer Pension Trust, Marks & Spencer Pension Trust Limited
Muse were able to understand the different styles and requirements of our two Trustee Boards and guide them both through a process, which resulted in a robust decision having carefully considered the right sort of provider and the requirements of the service. Their insights into the market and broad understanding of the part covenant advice plays in integrated risk management was invaluable in evaluating the market, and their facilitated process helped maximise effective use of pensions staff and trustee time.
Pensions Operations Manager, ScottishPower and Manweb Pension Schemes
We appointed Muse to step in when our long-standing Pensions Manager announced his retirement. Their team managed to get up to speed quickly, complete an effective handover and ensure our day-to-day business continues to run, whilst at the same time helping us select, appoint and transition to a new administrator. Muse has become a key part of our team, coordinating activities across advisers. The Muse team has spotted opportunities to bring governance and market insight into the day to day management of our schemes. We feel we are in good hands and, importantly, enjoy working together.
Independent Chair of Trustees, John Laing

Helping Trustees and Companies to better govern their pension schemes

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