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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 28 Sept 2026

Concentration risk in trustee services

What happens when a significant proportion of a scheme’s knowledge, governance activity and institutional memory becomes concentrated within a single organisation? Katherine Milton, who is part of our outsourced pensions management leadership team, looks at some of the challenges with concentration risk and outlines the key questions that trustees need to ask when assessing supplier concentration risk.

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Musings | 28 Sept 2026

Private markets in UK pension defaults

Private markets could be a valuable addition to UK pension scheme default funds, especially for members who are many years from retirement. This area, however, is not without its challenges. In this article, Paul Armitage, Head of DC at Muse, looks at what this means for charges and member communications.  

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Musings | 28 Sept 2026

AI governance

Artificial Intelligence (AI) is driving considerable change across many industries, including pensions, and whilst there are significant potential benefits available, the risks are real as well. Jo Fellowes explores where AI is currently being used and developed in the pensions industry and considers the changes in Trustee governance required to oversee data, security and cyber risk as AI use continues to evolve.

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The Team

Paul McBride

Associate
HB Final

Hana Bailey

Senior Consultant
DJ F Inal

Daniel Jacobson

Principal Consultant
Ryan P Final

Ryan Perrin

IT Support Apprentice
KW Final

Katy Wilkinson

Consultant
Sharon Hine

Sharon Hine

HR & Business Support Administrator

Muhammed Ansar

Project Analyst
TB Final

Tony Brown

Consultant
TK Final

Tammy King

Head of People
Mark dallaway

Mark Dallaway

Senior Associate
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
OD Final

Olivia Devereese

Project Manager
DN Final

Danuta Nott

Business Support Manager
KEM Final

Katherine Milton

Principal Consultant
A JM Final

Auline-Jean Melbourne

Associate

Laura Ospina-Castro

Junior Consultant

Stefan Ambrose

Administrator

Haydn Williams

Project Analyst
S Murdoch Headshot

Stuart Murdoch

Consultant
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant
EB Final

Emma Beard

Senior Consultant
TO Final

Tom Oakley

Consultant
Alan S Final

Alan Simpson

Financial Controller
CD Final

Cindy Dadier

Head of Operations
CC Final

Clare Chilton

Consultant
ER Final

Emma Rogers

Senior Consultant
JF final

Jo Fellowes

Director

Cameron Halsall

Analyst

Peter Shaw

Principal
Adam Chate

Adam Chate

Senior Consultant
AS Final

Antonella Sferrino

Associate
PA Final

Paul Armitage

Head of DC
ADC Final

Adrian Cooper

Head of Market Engagement
RC

Robyn Cowan

Senior Consultant
PV Final

Pamjit Virdi

Senior Consultant
EMR Final

Ellen Ratcliffe

Principal Consultant
RE Final

Reece Eley

Junior Consultant
RP Final

Robert Plumb

Senior Associate
KM Final

Kate Maloney

Client Director
RC Final

Rosanne Corbett

Director
Amanda Cullen V1

Amanda Cullen

Senior Associate

Iulia Chiorean

Administrator
KJ Final

Kneale Jefferis

Administrator
AJB Final

Adam Barker

Project Manager
IM Final

Ian McQuade

CEO

Callum Taylor

Analyst
CW Final

Claire Wallis

Consultant
MH Final

Margs Harvey

Business Administrator

Pemmy Opeaye

Analyst

Testimonials

Muse’s support was invaluable in making sure we were still able to drive forward our projects, Trustee agenda and actions during the absence of a key team member on maternity leave. It was a pleasure to work with the Muse team and we valued their wider market knowledge, willingness to challenge and independent viewpoint. Because we had worked with Muse before we ‘hit the ground running’ and Muse quickly became part of the team.
Pension Strategy Manager, CYBG plc
When we needed external facilitation for a strategy orientated governance review, Julia and her colleagues at Muse Advisory understood just what was required. As a result of their considerable sector knowledge and experience they were able to hit the ground running and work with the Trustees to achieve their objectives in an efficient and effective manner.
Chair of Trustees, Nationwide Pension Fund
In the time we worked together Muse showed a genuine understanding of, and commitment to, our Plan's objectives that I have rarely, if ever, seen matched by other consultancies. A pleasure to work with.
Former Pensions Manager, Scottish & Newcastle Pension Plan

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