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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 30 Jul 2026

Roundtable: The Evolving DC Landscape

We brought together Heads of Pensions, Trustees, and specialists from legal, communications and beyond to discuss the evolving DC landscape focusing on three key topics: consolidation, default retirement and targeted support.

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Case studies | 30 Jul 2026

DC Adviser Review: A second opinion counts

We were approached by a trustee board of a large blue-chip company whose DC investment consultant had been in role for several years. The trustee board had gone through several changes in service contacts at the consultant and had gradually lost confidence in the advice being put forward on the investment aspects of the DC section. It’s worth noting however that the trustee board felt that the scheme’s default fund was in good shape after it had gone through a series of evolutions.

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Musings | 23 Jun 2026

It’s Good to Talk. Isn’t It?

A certain advertising strapline once said, ‘It’s Good to Talk’. And it is. But when it comes to pensions administration, it’s more of a case that we need to talk and especially when it comes to scams. We need to talk about how we talk to members and the language we use not only to improve the member experience generally, but also very specifically to limit the risks of members being scammed.

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The Team

EMR Final

Ellen Ratcliffe

Principal Consultant

Muhammed Ansar

Project Analyst
CW Final

Claire Wallis

Consultant

Callum Taylor

Analyst

Peter Shaw

Principal
Sharon Hine

Sharon Hine

HR & Business Support Administrator
Alan S Final

Alan Simpson

Financial Controller
RE Final

Reece Eley

Junior Consultant
TO Final

Tom Oakley

Consultant
PV Final

Pamjit Virdi

Senior Consultant
DJ F Inal

Daniel Jacobson

Principal Consultant
DN Final

Danuta Nott

Business Support Manager
Ryan P Final

Ryan Perrin

IT Support Apprentice
RC Final

Rosanne Corbett

Director

Haydn Williams

Project Analyst
Mark dallaway

Mark Dallaway

Senior Associate
EB Final

Emma Beard

Senior Consultant
ER Final

Emma Rogers

Senior Consultant
PA Final

Paul Armitage

Head of DC
KW Final

Katy Wilkinson

Consultant

Paul McBride

Associate
IM Final

Ian McQuade

CEO
JF final

Jo Fellowes

Director
KM Final

Kate Maloney

Client Director
Adam Chate 4787

Adam Chate

Senior Consultant
AC Final

Amanda Cullen

Senior Associate
HB Final

Hana Bailey

Senior Consultant
RC

Robyn Cowan

Senior Consultant
CC Final

Clare Chilton

Consultant
A JM Final

Auline-Jean Melbourne

Associate
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant
S Murdoch Headshot

Stuart Murdoch

Consultant
BM Final

Barry Mack

Director
AJB Final

Adam Barker

Project Manager
ADC Final

Adrian Cooper

Head of Market Engagement
AS Final

Antonella Sferrino

Associate

Laura Ospina-Castro

Junior Consultant
TB Final

Tony Brown

Consultant
TK Final

Tammy King

Head of People
MH Final

Margs Harvey

Business Administrator
KJ Final

Kneale Jefferis

Administrator
RP Final

Robert Plumb

Senior Associate
CD Final

Cindy Dadier

Head of Operations
OD Final

Olivia Devereese

Project Manager
KEM Final

Katherine Milton

Principal Consultant

Testimonials

Muse were able to understand the different styles and requirements of our two Trustee Boards and guide them both through a process, which resulted in a robust decision having carefully considered the right sort of provider and the requirements of the service. Their insights into the market and broad understanding of the part covenant advice plays in integrated risk management was invaluable in evaluating the market, and their facilitated process helped maximise effective use of pensions staff and trustee time.
Pensions Operations Manager, ScottishPower and Manweb Pension Schemes
Muse facilitated the setting of our strategic goals, both financial and operational, working with all our advisers and providers so that the objectives were fully integrated, not only in respect of IRM but also with regard to data, administration, member communication and governance. Their independence meant that the advisers were open and transparent in their thinking. The momentum they helped us achieve means that we are on course to provide good outcomes for our members. It also gives us a helpful framework to refresh regularly, to check that we remain on track.
Independent Trustee, Xerox Final Salary Pension Scheme
We engaged Muse, in advance of our administration contract renewal, to review the service and contractual terms and ensure we received overall value for money from our third party administrator. I was delighted with the outcome and the material improvement we achieved.
Former Head of Pensions, Vodafone

Helping Trustees and Companies to better govern their pension schemes

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