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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 12 Mar 2026

Grand designs

Olivia Devereese looks at what makes a good project manager and highlights why it’s important to control change. Governance frameworks around projects brings structure and ensures milestones are met.

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Musings | 12 Mar 2026

AI governance

Artificial Intelligence (AI) is driving considerable change across many industries, including pensions, and whilst there are significant potential benefits available, the risks are real as well. Jo Fellowes explores where AI is currently being used and developed in the pensions industry and considers the changes in Trustee governance required to oversee data, security and cyber risk as AI use continues to evolve.

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Musings | 12 Mar 2026

The key risks for Trustee Boards may not be what you think

We all know that the world is changing – and changing more quickly than ever. Everywhere we look we see evidence of this – geopolitics, climate change, AI are just three areas where the status quo is not what it was a year or even a month ago. How can Trustee Boards address such significant change? In this case study by Amanda Cullen, we shine a light on what worked well when working with a Trustee Board on their strategic thinking.

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The Team

KW Final

Katy Wilkinson

Consultant
AS Final

Antonella Sferrino

Associate
RC Final

Rosanne Corbett

Director
CC Final

Clare Chilton

Consultant
ADC Final

Adrian Cooper

Head of Market Engagement
DJ F Inal

Daniel Jacobson

Senior Consultant
SH Final

Steve Hammer

Trustee Secretary
Muse heads March 579 Edit

Geoff Francis

Senior Consultant

Paul McBride

Associate
Ryan P Final

Ryan Perrin

IT Support Apprentice
TO Final

Tom Oakley

Consultant
MH Final

Margs Harvey

Business Administrator
OD Final

Olivia Devereese

Project Manager
EMR Final

Ellen Ratcliffe

Senior Consultant
SJH Final

Sharon Hine

HR & Business Support Administrator
RE Final

Reece Eley

Junior Consultant
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant
Mark dallaway

Mark Dallaway

Senior Associate

Hamida Dadd

Analyst
KM Final

Kate Maloney

Client Director
TB Final

Tony Brown

Consultant
HB Final

Hana Bailey

Senior Consultant
AC Final

Amanda Cullen

Senior Associate
Alan S Final

Alan Simpson

Financial Controller
BM Final

Barry Mack

Director
KEM Final

Katherine Milton

Senior Consultant
EE 1

Evalinde Eelens

Senior Associate

Callum Taylor

Analyst
RC

Robyn Cowan

Senior Consultant
DN Final

Danuta Nott

Business Support Manager
PA Final

Paul Armitage

Head of DC
PV Final

Pamjit Virdi

Consultant
A JM Final

Auline-Jean Melbourne

Associate
AB Final

Aliza Bashir

Analyst
KJ Final

Kneale Jefferis

Administrator
CW Final

Claire Wallis

Consultant
CD Final

Cindy Dadier

Head of Operations
ER Final

Emma Rogers

Senior Consultant
IM Final

Ian McQuade

CEO
RP Final

Robert Plumb

Senior Associate
EB Final

Emma Beard

Senior Consultant
JF final

Jo Fellowes

Director
AJB Final

Adam Barker

Project Manager
TK Final

Tammy King

Head of People

Testimonials

Muse worked skillfully with the trustees, our advisers and our main Company contacts to help us review trustee board effectiveness and provide independent insights. Muse set their report in a strategic context for the scheme and it was evident Muse understood our unique challenges as well as comparisons to peer schemes. They framed proportionate views and made clear recommendations for actions that we are now taking forward. It has been a good piece of work, and worthwhile. It will help us work with the Company to make further progress on the scheme. The other trustees had not experienced an effectiveness review; they found it easy to work with Muse and engaged well with the trustee board’s discussion of the report findings.
Independent Trustee Chair, QinetiQ Pension Scheme
We appointed Muse to step in when our long-standing Pensions Manager announced his retirement. Their team managed to get up to speed quickly, complete an effective handover and ensure our day-to-day business continues to run, whilst at the same time helping us select, appoint and transition to a new administrator. Muse has become a key part of our team, coordinating activities across advisers. The Muse team has spotted opportunities to bring governance and market insight into the day to day management of our schemes. We feel we are in good hands and, importantly, enjoy working together.
Independent Chair of Trustees, John Laing
Muse bring a helpful and experienced objectivity to projects which helps guide the Trustee Board through some important decision making with pace.
Former Head of Marks & Spencer Pension Trust, Marks & Spencer Pension Trust Limited

Helping Trustees and Companies to better govern their pension schemes

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