Think independently
…act effectively

Muse Down Hall 269

Our Services

Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 2 Dec 2025

Resourcing challenges in pensions: Insights from the Muse Pensions Leaders Roundtable

In the most recent Muse Pensions Leaders Roundtable, we focused on one of the most challenging issues facing the industry today: effective resourcing. Pension schemes are operating in an increasingly complex environment with rising workloads, yet the sector is experiencing an exodus of experienced professionals, taking with them invaluable know-how and technical expertise. Read more about some of the key themes discussed at the roundtable in this article.

Download Read more >

Musings | 4 Nov 2025

The Future of Trustee Governance

The government’s decision to launch a consultation into the professional trustee market is very welcome. It’s long overdue. Professional trustees play a vital role in ensuring good governance and protecting member outcomes. The decisions they make and the challenge they should bring directly affect the benefits delivered to millions of savers. So, it's right that we pause and ask whether the structures and incentives in the market still deliver what members need. Read Ian McQuade’s viewpoint recently featured in Professional Pensions.

Download Read more >

Musings | 17 Sept 2025

The power of independence

Why should the principle of independence stand at the forefront of your decision-making process? Ellen Ratcliffe explores the role that independence plays in improved outcomes and how value is delivered through the work we do across outsourced pensions management.

Download Read more >

The Team

KM Final

Kate Maloney

Client Director
RP Final

Robert Plumb

Senior Associate
KJ Final

Kneale Jefferis

Administrator
MH Final

Margs Harvey

Business Administrator
ADC Final

Adrian Cooper

Head of Market Engagement
KEM Final

Katherine Milton

Senior Consultant
SJH Final

Sharon Hine

HR & Business Support Administrator
ER Final

Emma Rogers

Senior Consultant
AB Final

Aliza Bashir

Analyst
OD Final

Olivia Devereese

Project Manager
TO Final

Tom Oakley

Consultant
AJB Final

Adam Barker

Project Manager
KW Final

Katy Wilkinson

Consultant
CW Final

Claire Wallis

Consultant
RC Final

Rosanne Corbett

Director
PV Final

Pamjit Virdi

Consultant
Ryan P Final

Ryan Perrin

IT Support Apprentice
A JM Final

Auline-Jean Melbourne

Associate
AS Final

Antonella Sferrino

Associate
HD F Inal

Hamida Dadd

Analyst
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
TK Final

Tammy King

Head of People
AN Final

Ann Namubiru

Consultant

Paul McBride

Associate
Mark dallaway

Mark Dallaway

Senior Associate
AC Final

Amanda Cullen

Senior Associate
DN Final

Danuta Nott

Business Support Manager
BM Final

Barry Mack

Director
DJ F Inal

Daniel Jacobson

Senior Consultant
EB Final

Emma Beard

Senior Consultant

Callum Taylor

Analyst
EE 1

Evalinde Eelens

Senior Associate
CC Final

Clare Chilton

Consultant
Alan S Final

Alan Simpson

Financial Controller
EMR Final

Ellen Ratcliffe

Senior Consultant
JG Final

Jamie Goodfellow

Senior Consultant
SH Final

Steve Hammer

Trustee Secretary
PA Final

Paul Armitage

Associate
HB Final

Hana Bailey

Senior Consultant
RE Final

Reece Eley

Junior Consultant
IM Final

Ian McQuade

CEO
JF final

Jo Fellowes

Director
CD Final

Cindy Dadier

Business Manager
LS1

Liza Sinclair

Senior Consultant
RC

Robyn Cowan

Consultant
TB Final

Tony Brown

Consultant

Testimonials

Muse helped us review the Trustee’s approach to managing risk, introducing and documenting a new risk management framework, which set out the Scheme’s risk governance and processes, dovetailing with operational risk management practices. Rosanne worked with me to facilitate workshops for the Trustee Board to agree its strategic objectives, risk appetite and key risks. Together we developed a reporting dashboard for the board, showing risk trends, incident reporting, project risk tracking and horizon scanning of emerging risks. She also worked closely with the Operational Risk Manager to embed good risk management practices within the in-house Trustee Executive team. In parallel, Rosanne worked with the Trustee’s Governance Committee to embed a new internal audit work partner and agree the internal audit workplan. Rosanne brought insights and expertise into risk management practices with other large pension schemes and brought risk alive for our scheme so that we understood its value. The trust she built enabled us to tackle complex issues, whilst developing simple and effective solutions for the Trustee Board.
Head of Legal and Compliance of Trustee Executive Limited, National Grid - Trustee Executive Limited
Muse helped us switch our administration provider. Their work included confirming the decision to change providers, identifying our requirements, facilitating the entire RfP process and then advising on commercial/ operational contractual matters. This was a significant project for us. It was completed successfully on time and on budget. Muse’s advice, professionalism and efficiency was excellent throughout, and their guidance and expertise was both reassuring and very much appreciated.
Trustee Chair, Aliaxis UK Defined Benefit Pension Scheme
Knowing that commercial links may exist between some consultants and pension service providers, it was Muse’s clear independence that made the difference for us. Firstly, they helped us to consider the different types of DC scheme available, without having a particular product that they were looking to sell. On the second occasion, we were considering Fiduciary Management. Muse helped us understand the pros and cons of Fiduciary Management compared with our current service. Whilst we didn’t move to Fiduciary Management, we did make changes to the way that we work with our appointed investment consultant.
Former Group Head of HR, Drax Group plc

Helping Trustees and Companies to better govern their pension schemes

Get in touch today to find out how we can help.

Click here to start the conversation today
Have a problem that needs solving?
PASA
Mitigo Cybersecurity transparent
Cyber essentials plus