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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 28 Sept 2026

Concentration risk in trustee services

What happens when a significant proportion of a scheme’s knowledge, governance activity and institutional memory becomes concentrated within a single organisation? Katherine Milton, who is part of our outsourced pensions management leadership team, looks at some of the challenges with concentration risk and outlines the key questions that trustees need to ask when assessing supplier concentration risk.

Musings | 28 Sept 2026

Private markets in UK pension defaults

Private markets could be a valuable addition to UK pension scheme default funds, especially for members who are many years from retirement. This area, however, is not without its challenges. In this article, Paul Armitage, Head of DC at Muse, looks at what this means for charges and member communications.  

Musings | 28 Sept 2026

AI governance

Artificial Intelligence (AI) is driving considerable change across many industries, including pensions, and whilst there are significant potential benefits available, the risks are real as well. Jo Fellowes explores where AI is currently being used and developed in the pensions industry and considers the changes in Trustee governance required to oversee data, security and cyber risk as AI use continues to evolve.

OD Final

Olivia Devereese

Project Manager
JF final

Jo Fellowes

Director
AS Final

Antonella Sferrino

Associate
Adam Chate

Adam Chate

Senior Consultant
TB Final

Tony Brown

Consultant
CC Final

Clare Chilton

Consultant
AJB Final

Adam Barker

Project Manager
S Murdoch Headshot

Stuart Murdoch

Consultant
EB Final

Emma Beard

Senior Consultant
TO Final

Tom Oakley

Consultant
KW Final

Katy Wilkinson

Consultant
KM Final

Kate Maloney

Client Director
RP Final

Robert Plumb

Senior Associate
Sharon Hine

Sharon Hine

HR & Business Support Administrator
Mark dallaway

Mark Dallaway

Senior Associate
Alan S Final

Alan Simpson

Financial Controller
ADC Final

Adrian Cooper

Head of Market Engagement
EMR Final

Ellen Ratcliffe

Principal Consultant
RC

Robyn Cowan

Senior Consultant
CD Final

Cindy Dadier

Head of Operations
CW Final

Claire Wallis

Consultant
PV Final

Pamjit Virdi

Senior Consultant
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
TK Final

Tammy King

Head of People
A JM Final

Auline-Jean Melbourne

Associate
PA Final

Paul Armitage

Head of DC
KEM Final

Katherine Milton

Principal Consultant
RE Final

Reece Eley

Junior Consultant
DJ F Inal

Daniel Jacobson

Principal Consultant
ER Final

Emma Rogers

Senior Consultant
Ryan P Final

Ryan Perrin

IT Support Apprentice
KJ Final

Kneale Jefferis

Administrator
IM Final

Ian McQuade

CEO
RC Final

Rosanne Corbett

Director
Amanda Cullen V1

Amanda Cullen

Senior Associate
DN Final

Danuta Nott

Business Support Manager
HB Final

Hana Bailey

Senior Consultant
MH Final

Margs Harvey

Business Administrator
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant

Testimonials

Muse run very bespoke, organised and professional selection exercises. We enjoy working with Stacy and the team as their independence encourages sharing of information and a strong working relationship.
Head of DC Sales, Legal & General
Muse helped us work with our administrator to deliver our transformation programme. They challenged them and asked questions we hadn’t considered. We wouldn’t have achieved the change we needed without the support and experience of the Muse team.
Pension Strategy Manager, CYBG plc
Muse have helped us via an independent trustee effectiveness review, a discussion workshop for the board on the findings and subsequently some planning and facilitation work for Trustee strategy sessions. The Muse team are highly capable with a strong client focus in the way they work, with us and our other advisers. Our trustee board is skilled and expects high quality and good value for money from advisers. Muse has consistently delivered this.
Chair, 3i Group Pension Plan

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