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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 30 Jul 2026

Roundtable: The Evolving DC Landscape

We brought together Heads of Pensions, Trustees, and specialists from legal, communications and beyond to discuss the evolving DC landscape focusing on three key topics: consolidation, default retirement and targeted support.

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Case studies | 30 Jul 2026

DC Adviser Review: A second opinion counts

We were approached by a trustee board of a large blue-chip company whose DC investment consultant had been in role for several years. The trustee board had gone through several changes in service contacts at the consultant and had gradually lost confidence in the advice being put forward on the investment aspects of the DC section. It’s worth noting however that the trustee board felt that the scheme’s default fund was in good shape after it had gone through a series of evolutions.

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Musings | 23 Jun 2026

It’s Good to Talk. Isn’t It?

A certain advertising strapline once said, ‘It’s Good to Talk’. And it is. But when it comes to pensions administration, it’s more of a case that we need to talk and especially when it comes to scams. We need to talk about how we talk to members and the language we use not only to improve the member experience generally, but also very specifically to limit the risks of members being scammed.

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The Team

S Murdoch Headshot

Stuart Murdoch

Consultant

Laura Ospina-Castro

Junior Consultant
KM Final

Kate Maloney

Client Director

Paul McBride

Associate
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
DJ F Inal

Daniel Jacobson

Principal Consultant

Muhammed Ansar

Project Analyst
Alan S Final

Alan Simpson

Financial Controller
AC Final

Amanda Cullen

Senior Associate
HB Final

Hana Bailey

Senior Consultant
AS Final

Antonella Sferrino

Associate
AJB Final

Adam Barker

Project Manager
RC Final

Rosanne Corbett

Director
RP Final

Robert Plumb

Senior Associate
KW Final

Katy Wilkinson

Consultant
CW Final

Claire Wallis

Consultant
PV Final

Pamjit Virdi

Senior Consultant
EB Final

Emma Beard

Senior Consultant

Peter Shaw

Principal
CD Final

Cindy Dadier

Head of Operations
DN Final

Danuta Nott

Business Support Manager

Callum Taylor

Analyst

Haydn Williams

Project Analyst
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant
IM Final

Ian McQuade

CEO
OD Final

Olivia Devereese

Project Manager
TK Final

Tammy King

Head of People
KEM Final

Katherine Milton

Principal Consultant
EMR Final

Ellen Ratcliffe

Principal Consultant
RE Final

Reece Eley

Junior Consultant
CC Final

Clare Chilton

Consultant
Adam Chate 4787

Adam Chate

Senior Consultant
ADC Final

Adrian Cooper

Head of Market Engagement
Ryan P Final

Ryan Perrin

IT Support Apprentice
MH Final

Margs Harvey

Business Administrator
PA Final

Paul Armitage

Head of DC
TB Final

Tony Brown

Consultant
A JM Final

Auline-Jean Melbourne

Associate
KJ Final

Kneale Jefferis

Administrator
RC

Robyn Cowan

Senior Consultant
Sharon Hine

Sharon Hine

HR & Business Support Administrator
TO Final

Tom Oakley

Consultant
BM Final

Barry Mack

Director
ER Final

Emma Rogers

Senior Consultant
Mark dallaway

Mark Dallaway

Senior Associate
JF final

Jo Fellowes

Director

Testimonials

Muse have helped us via an independent trustee effectiveness review, a discussion workshop for the board on the findings and subsequently some planning and facilitation work for Trustee strategy sessions. The Muse team are highly capable with a strong client focus in the way they work, with us and our other advisers. Our trustee board is skilled and expects high quality and good value for money from advisers. Muse has consistently delivered this.
Chair, 3i Group Pension Plan
We appointed Muse to step in when our long-standing Pensions Manager announced his retirement. Their team managed to get up to speed quickly, complete an effective handover and ensure our day-to-day business continues to run, whilst at the same time helping us select, appoint and transition to a new administrator. Muse has become a key part of our team, coordinating activities across advisers. The Muse team has spotted opportunities to bring governance and market insight into the day to day management of our schemes. We feel we are in good hands and, importantly, enjoy working together.
Independent Chair of Trustees, John Laing
Muse helped us review the Trustee’s approach to managing risk, introducing and documenting a new risk management framework, which set out the Scheme’s risk governance and processes, dovetailing with operational risk management practices. Rosanne worked with me to facilitate workshops for the Trustee Board to agree its strategic objectives, risk appetite and key risks. Together we developed a reporting dashboard for the board, showing risk trends, incident reporting, project risk tracking and horizon scanning of emerging risks. She also worked closely with the Operational Risk Manager to embed good risk management practices within the in-house Trustee Executive team. In parallel, Rosanne worked with the Trustee’s Governance Committee to embed a new internal audit work partner and agree the internal audit workplan. Rosanne brought insights and expertise into risk management practices with other large pension schemes and brought risk alive for our scheme so that we understood its value. The trust she built enabled us to tackle complex issues, whilst developing simple and effective solutions for the Trustee Board.
Head of Legal and Compliance of Trustee Executive Limited, National Grid - Trustee Executive Limited

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