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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 28 Sept 2026

Concentration risk in trustee services

What happens when a significant proportion of a scheme’s knowledge, governance activity and institutional memory becomes concentrated within a single organisation? Katherine Milton, who is part of our outsourced pensions management leadership team, looks at some of the challenges with concentration risk and outlines the key questions that trustees need to ask when assessing supplier concentration risk.

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Musings | 28 Sept 2026

Private markets in UK pension defaults

Private markets could be a valuable addition to UK pension scheme default funds, especially for members who are many years from retirement. This area, however, is not without its challenges. In this article, Paul Armitage, Head of DC at Muse, looks at what this means for charges and member communications.  

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Musings | 28 Sept 2026

AI governance

Artificial Intelligence (AI) is driving considerable change across many industries, including pensions, and whilst there are significant potential benefits available, the risks are real as well. Jo Fellowes explores where AI is currently being used and developed in the pensions industry and considers the changes in Trustee governance required to oversee data, security and cyber risk as AI use continues to evolve.

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The Team

Muhammed Ansar

Project Analyst
KEM Final

Katherine Milton

Principal Consultant
CW Final

Claire Wallis

Consultant
AS Final

Antonella Sferrino

Associate
PA Final

Paul Armitage

Head of DC
Muse heads March 579 Edit

Geoff Francis

Senior Consultant

Cameron Halsall

Analyst

Laura Ospina-Castro

Junior Consultant
ADC Final

Adrian Cooper

Head of Market Engagement

Stefan Ambrose

Administrator
EMR Final

Ellen Ratcliffe

Principal Consultant
Mark dallaway

Mark Dallaway

Senior Associate
TK Final

Tammy King

Head of People

Peter Shaw

Principal
Amanda Cullen V1

Amanda Cullen

Senior Associate

Iulia Chiorean

Administrator
KW Final

Katy Wilkinson

Consultant
Adam Chate

Adam Chate

Senior Consultant

Haydn Williams

Project Analyst
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant
Sharon Hine

Sharon Hine

HR & Business Support Administrator
RC Final

Rosanne Corbett

Director
RC

Robyn Cowan

Senior Consultant
ER Final

Emma Rogers

Senior Consultant
IM Final

Ian McQuade

CEO

Paul McBride

Associate
Ryan P Final

Ryan Perrin

IT Support Apprentice
KM Final

Kate Maloney

Client Director
TO Final

Tom Oakley

Consultant
RP Final

Robert Plumb

Senior Associate
CC Final

Clare Chilton

Consultant
AJB Final

Adam Barker

Project Manager
PV Final

Pamjit Virdi

Senior Consultant
MH Final

Margs Harvey

Business Administrator
A JM Final

Auline-Jean Melbourne

Associate
KJ Final

Kneale Jefferis

Administrator
Alan S Final

Alan Simpson

Financial Controller
HB Final

Hana Bailey

Senior Consultant
OD Final

Olivia Devereese

Project Manager

Callum Taylor

Analyst
CD Final

Cindy Dadier

Head of Operations
DN Final

Danuta Nott

Business Support Manager
EB Final

Emma Beard

Senior Consultant
DJ F Inal

Daniel Jacobson

Principal Consultant
S Murdoch Headshot

Stuart Murdoch

Consultant
RE Final

Reece Eley

Junior Consultant
TB Final

Tony Brown

Consultant
JF final

Jo Fellowes

Director

Pemmy Opeaye

Analyst

Testimonials

Muse were able to understand the different styles and requirements of our two Trustee Boards and guide them both through a process, which resulted in a robust decision having carefully considered the right sort of provider and the requirements of the service. Their insights into the market and broad understanding of the part covenant advice plays in integrated risk management was invaluable in evaluating the market, and their facilitated process helped maximise effective use of pensions staff and trustee time.
Pensions Operations Manager, ScottishPower and Manweb Pension Schemes
When we needed external facilitation for a strategy orientated governance review, Julia and her colleagues at Muse Advisory understood just what was required. As a result of their considerable sector knowledge and experience they were able to hit the ground running and work with the Trustees to achieve their objectives in an efficient and effective manner.
Chair of Trustees, Nationwide Pension Fund
Muse continue to provide excellent independent support to us and their clients. Their operating model provides a refreshing change: quality, independently minded people who are good at what they do. Muse know where they want to operate and continually seek to take new ideas into those areas. Muse continue to punch above their weight.
Head of Trustee Services, Unilever

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