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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 28 Sept 2026

Concentration risk in trustee services

What happens when a significant proportion of a scheme’s knowledge, governance activity and institutional memory becomes concentrated within a single organisation? Katherine Milton, who is part of our outsourced pensions management leadership team, looks at some of the challenges with concentration risk and outlines the key questions that trustees need to ask when assessing supplier concentration risk.

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Musings | 28 Sept 2026

Private markets in UK pension defaults

Private markets could be a valuable addition to UK pension scheme default funds, especially for members who are many years from retirement. This area, however, is not without its challenges. In this article, Paul Armitage, Head of DC at Muse, looks at what this means for charges and member communications.  

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Musings | 28 Sept 2026

AI governance

Artificial Intelligence (AI) is driving considerable change across many industries, including pensions, and whilst there are significant potential benefits available, the risks are real as well. Jo Fellowes explores where AI is currently being used and developed in the pensions industry and considers the changes in Trustee governance required to oversee data, security and cyber risk as AI use continues to evolve.

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The Team

IM Final

Ian McQuade

CEO

Stefan Ambrose

Administrator
EB Final

Emma Beard

Senior Consultant
TK Final

Tammy King

Head of People
CC Final

Clare Chilton

Consultant
JF final

Jo Fellowes

Director
EMR Final

Ellen Ratcliffe

Principal Consultant
ADC Final

Adrian Cooper

Head of Market Engagement
Alan S Final

Alan Simpson

Financial Controller
MH Final

Margs Harvey

Business Administrator
A JM Final

Auline-Jean Melbourne

Associate
KJ Final

Kneale Jefferis

Administrator
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
HB Final

Hana Bailey

Senior Consultant
S Murdoch Headshot

Stuart Murdoch

Consultant
OD Final

Olivia Devereese

Project Manager
Sharon Hine

Sharon Hine

HR & Business Support Administrator
RC Final

Rosanne Corbett

Director

Iulia Chiorean

Administrator
AS Final

Antonella Sferrino

Associate
Mark dallaway

Mark Dallaway

Senior Associate

Haydn Williams

Project Analyst
DN Final

Danuta Nott

Business Support Manager
KW Final

Katy Wilkinson

Consultant
Adam Chate

Adam Chate

Senior Consultant

Callum Taylor

Analyst

Cameron Halsall

Analyst
Amanda Cullen V1

Amanda Cullen

Senior Associate

Muhammed Ansar

Project Analyst
RC

Robyn Cowan

Senior Consultant
RP Final

Robert Plumb

Senior Associate
RE Final

Reece Eley

Junior Consultant
DJ F Inal

Daniel Jacobson

Principal Consultant
PA Final

Paul Armitage

Head of DC
CD Final

Cindy Dadier

Head of Operations

Peter Shaw

Principal
CW Final

Claire Wallis

Consultant
TO Final

Tom Oakley

Consultant

Paul McBride

Associate
TB Final

Tony Brown

Consultant
KM Final

Kate Maloney

Client Director
AJB Final

Adam Barker

Project Manager
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant

Laura Ospina-Castro

Junior Consultant
PV Final

Pamjit Virdi

Senior Consultant
KEM Final

Katherine Milton

Principal Consultant
ER Final

Emma Rogers

Senior Consultant

Pemmy Opeaye

Analyst
Ryan P Final

Ryan Perrin

IT Support Apprentice

Testimonials

Muse Advisory carried out a review of our governance. The team were good to work with and worked constructively with our trustees, the pensions team, company representatives and our advisers. We invited them back to facilitate our trustee strategy which was also well received. We value their expertise, independence and range of relevant skills.
Trustee Chair, Rolls-Royce UK Pension Fund
Muse bring a helpful and experienced objectivity to projects which helps guide the Trustee Board through some important decision making with pace.
Former Head of Marks & Spencer Pension Trust, Marks & Spencer Pension Trust Limited
Muse facilitated the setting of our strategic goals, both financial and operational, working with all our advisers and providers so that the objectives were fully integrated, not only in respect of IRM but also with regard to data, administration, member communication and governance. Their independence meant that the advisers were open and transparent in their thinking. The momentum they helped us achieve means that we are on course to provide good outcomes for our members. It also gives us a helpful framework to refresh regularly, to check that we remain on track.
Independent Trustee, Xerox Final Salary Pension Scheme

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