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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 12 Mar 2026

Grand designs

Olivia Devereese looks at what makes a good project manager and highlights why it’s important to control change. Governance frameworks around projects brings structure and ensures milestones are met.

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Musings | 12 Mar 2026

AI governance

Artificial Intelligence (AI) is driving considerable change across many industries, including pensions, and whilst there are significant potential benefits available, the risks are real as well. Jo Fellowes explores where AI is currently being used and developed in the pensions industry and considers the changes in Trustee governance required to oversee data, security and cyber risk as AI use continues to evolve.

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Musings | 12 Mar 2026

The key risks for Trustee Boards may not be what you think

We all know that the world is changing – and changing more quickly than ever. Everywhere we look we see evidence of this – geopolitics, climate change, AI are just three areas where the status quo is not what it was a year or even a month ago. How can Trustee Boards address such significant change? In this case study by Amanda Cullen, we shine a light on what worked well when working with a Trustee Board on their strategic thinking.

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The Team

RC Final

Rosanne Corbett

Director
RP Final

Robert Plumb

Senior Associate
KEM Final

Katherine Milton

Senior Consultant
CD Final

Cindy Dadier

Head of Operations
A JM Final

Auline-Jean Melbourne

Associate
PA Final

Paul Armitage

Head of DC
DJ F Inal

Daniel Jacobson

Senior Consultant
DN Final

Danuta Nott

Business Support Manager
EE 1

Evalinde Eelens

Senior Associate
AB Final

Aliza Bashir

Analyst
CW Final

Claire Wallis

Consultant
RC

Robyn Cowan

Senior Consultant
RE Final

Reece Eley

Junior Consultant
BM Final

Barry Mack

Director
MH Final

Margs Harvey

Business Administrator
CC Final

Clare Chilton

Consultant
Ryan P Final

Ryan Perrin

IT Support Apprentice
ADC Final

Adrian Cooper

Head of Market Engagement
PV Final

Pamjit Virdi

Consultant
AJB Final

Adam Barker

Project Manager
HB Final

Hana Bailey

Senior Consultant
EMR Final

Ellen Ratcliffe

Senior Consultant
SJH Final

Sharon Hine

HR & Business Support Administrator
Mark dallaway

Mark Dallaway

Senior Associate
KM Final

Kate Maloney

Client Director
Alan S Final

Alan Simpson

Financial Controller
IM Final

Ian McQuade

CEO

Hamida Dadd

Analyst
SH Final

Steve Hammer

Trustee Secretary
TO Final

Tom Oakley

Consultant
KJ Final

Kneale Jefferis

Administrator
ER Final

Emma Rogers

Senior Consultant
EB Final

Emma Beard

Senior Consultant
JF final

Jo Fellowes

Director

Callum Taylor

Analyst
AC Final

Amanda Cullen

Senior Associate

Paul McBride

Associate
OD Final

Olivia Devereese

Project Manager
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant
TK Final

Tammy King

Head of People
KW Final

Katy Wilkinson

Consultant
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
AS Final

Antonella Sferrino

Associate
TB Final

Tony Brown

Consultant

Testimonials

It was a pleasure to work with Muse on our Administrator selection process. As we were outsourcing for the first time, which is particularly challenging, their insight into the market and the administrators we saw, guiding us through the minefield of selection, gave us confidence that we were making the most informed decision. Muse’s process was pragmatic and effective, always considerate of the circumstances of the in-house team. We continued to rely on Muse’s support particularly throughout the contracting stage where their knowledge & experience proved invaluable as well as the transition stage; they challenged the administrator and asked the questions we didn’t know to ask. I would have no hesitation in recommending them.
Trustee Director, Molins UK Pension Fund Trustee Limited
Muse were able to understand the different styles and requirements of our two Trustee Boards and guide them both through a process, which resulted in a robust decision having carefully considered the right sort of provider and the requirements of the service. Their insights into the market and broad understanding of the part covenant advice plays in integrated risk management was invaluable in evaluating the market, and their facilitated process helped maximise effective use of pensions staff and trustee time.
Pensions Operations Manager, ScottishPower and Manweb Pension Schemes
Muse helped us to agree a future investment governance model appropriate for our organisation. They have deep knowledge of the advisory and fiduciary management market and we were impressed with how well they listened to all views, helped us consider all the options and, importantly, obtain buy in from all key stakeholders.
Chair of Trustees, Reed Elsevier Pension Trustee Limited

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