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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 12 Mar 2026

Grand designs

Olivia Devereese looks at what makes a good project manager and highlights why it’s important to control change. Governance frameworks around projects brings structure and ensures milestones are met.

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Musings | 12 Mar 2026

AI governance

Artificial Intelligence (AI) is driving considerable change across many industries, including pensions, and whilst there are significant potential benefits available, the risks are real as well. Jo Fellowes explores where AI is currently being used and developed in the pensions industry and considers the changes in Trustee governance required to oversee data, security and cyber risk as AI use continues to evolve.

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Musings | 12 Mar 2026

The key risks for Trustee Boards may not be what you think

We all know that the world is changing – and changing more quickly than ever. Everywhere we look we see evidence of this – geopolitics, climate change, AI are just three areas where the status quo is not what it was a year or even a month ago. How can Trustee Boards address such significant change? In this case study by Amanda Cullen, we shine a light on what worked well when working with a Trustee Board on their strategic thinking.

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The Team

EMR Final

Ellen Ratcliffe

Senior Consultant
HB Final

Hana Bailey

Senior Consultant
EE 1

Evalinde Eelens

Senior Associate
RE Final

Reece Eley

Junior Consultant
CC Final

Clare Chilton

Consultant
CW Final

Claire Wallis

Consultant
JF final

Jo Fellowes

Director
A JM Final

Auline-Jean Melbourne

Associate
CD Final

Cindy Dadier

Head of Operations
KW Final

Katy Wilkinson

Consultant
IM Final

Ian McQuade

CEO
AJB Final

Adam Barker

Project Manager
RC Final

Rosanne Corbett

Director
SJH Final

Sharon Hine

HR & Business Support Administrator
Alan S Final

Alan Simpson

Financial Controller
Mark dallaway

Mark Dallaway

Senior Associate

Hamida Dadd

Analyst
EB Final

Emma Beard

Senior Consultant
DJ F Inal

Daniel Jacobson

Senior Consultant
RP Final

Robert Plumb

Senior Associate
TK Final

Tammy King

Head of People
KM Final

Kate Maloney

Client Director
PV Final

Pamjit Virdi

Consultant
TO Final

Tom Oakley

Consultant
TB Final

Tony Brown

Consultant
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant
AB Final

Aliza Bashir

Analyst
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
Ryan P Final

Ryan Perrin

IT Support Apprentice
RC

Robyn Cowan

Senior Consultant

Callum Taylor

Analyst
PA Final

Paul Armitage

Head of DC
KEM Final

Katherine Milton

Senior Consultant
MH Final

Margs Harvey

Business Administrator
AS Final

Antonella Sferrino

Associate
SH Final

Steve Hammer

Trustee Secretary
OD Final

Olivia Devereese

Project Manager
ER Final

Emma Rogers

Senior Consultant
BM Final

Barry Mack

Director
DN Final

Danuta Nott

Business Support Manager

Paul McBride

Associate
AC Final

Amanda Cullen

Senior Associate
KJ Final

Kneale Jefferis

Administrator
ADC Final

Adrian Cooper

Head of Market Engagement

Testimonials

Muse was a highly valued resource to both the Trustee and our executive team. They helped us focus on our strategic priorities, whilst also helping the team deliver and move the scheme towards its goals. Along with this, they were a safe pair of hands delivering the regular business-as-usual work in the quarterly cycles. We enjoyed working together and appreciated their pragmatism and wider market views. Muse's team has added value at various levels of the organisation and helped us through a period of significant change.
CEO, National Grid - Trustee Executive Limited
We appointed Muse Advisory for our first external review of board effectiveness. It was undertaken independently by Muse in line with good practice under the UK corporate governance code whilst recognising we are a young organisation building the business for our LGPS shareholders. It was a thorough process but not at all disruptive, with strong involvement of Board, Executive and wider stakeholders. There was a lot of relevant feedback with useful ideas in the Muse report, with a clear presentation of the findings enabling us to discuss and agree the actions to take forward. Overall, it has been a comprehensive and insightful piece of work by Muse.
Chair, Border to Cost Pensions Partnership
We have very much valued working with Muse in a review of our pension administration arrangements. The Muse team was incredibly helpful in helping us prepare for the review, in guiding us through the various assessment stages, and in helping us to get to the right decision for our Schemes. The documentation produced during the process, from the RfP itself, through to the reporting in support of the decision making process, has been first class. I would like to offer my sincere thanks and gratitude for all of the hard work, commitment and support. The Muse team were an absolute delight to work in partnership with, on what could potentially have been a difficult programme.
Group Head of Pensions & Benefits, DMGT

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