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Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 17 Apr 2026

Roundtable: Effective Pensions Administration

What is the ‘utopia’ for pensions administration? That was the theme for our latest Pensions Leaders dinner, which brought together a mix of professional trustees, Heads of Pensions and representatives from administration providers to share knowledge, ideas and wisdom on what effective administration should look like in 2030 and beyond. It was a lively discussion and we’ve provided a summary of the key points and takeaways.

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Musings | 12 Mar 2026

Grand designs

Olivia Devereese looks at what makes a good project manager and highlights why it’s important to control change. Governance frameworks around projects brings structure and ensures milestones are met.

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Musings | 12 Mar 2026

AI governance

Artificial Intelligence (AI) is driving considerable change across many industries, including pensions, and whilst there are significant potential benefits available, the risks are real as well. Jo Fellowes explores where AI is currently being used and developed in the pensions industry and considers the changes in Trustee governance required to oversee data, security and cyber risk as AI use continues to evolve.

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The Team

EB Final

Emma Beard

Senior Consultant

Muhammed Ansar

Project Analyst
Alan S Final

Alan Simpson

Financial Controller
Sharon Hine

Sharon Hine

HR & Business Support Administrator
OD Final

Olivia Devereese

Project Manager
TK Final

Tammy King

Head of People
DN Final

Danuta Nott

Business Support Manager
TB Final

Tony Brown

Consultant

Haydn Williams

Project Analyst
CC Final

Clare Chilton

Consultant
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
AJB Final

Adam Barker

Project Manager
PV Final

Pamjit Virdi

Consultant
EMR Final

Ellen Ratcliffe

Principal Consultant
RE Final

Reece Eley

Junior Consultant
Mark dallaway

Mark Dallaway

Senior Associate
PA Final

Paul Armitage

Head of DC
JF final

Jo Fellowes

Director
A JM Final

Auline-Jean Melbourne

Associate
AC Final

Amanda Cullen

Senior Associate

Paul McBride

Associate

Callum Taylor

Analyst
TO Final

Tom Oakley

Consultant
KM Final

Kate Maloney

Client Director
Ryan P Final

Ryan Perrin

IT Support Apprentice
CW Final

Claire Wallis

Consultant
KEM Final

Katherine Milton

Principal Consultant
IM Final

Ian McQuade

CEO
SH Final

Steve Hammer

Trustee Secretary
ADC Final

Adrian Cooper

Head of Market Engagement
KW Final

Katy Wilkinson

Consultant
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant

Hamida Dadd

Analyst
AB Final

Aliza Bashir

Analyst
RC

Robyn Cowan

Senior Consultant
MH Final

Margs Harvey

Business Administrator
RP Final

Robert Plumb

Senior Associate
KJ Final

Kneale Jefferis

Administrator
ER Final

Emma Rogers

Senior Consultant
HB Final

Hana Bailey

Senior Consultant
AS Final

Antonella Sferrino

Associate
BM Final

Barry Mack

Director
RC Final

Rosanne Corbett

Director
CD Final

Cindy Dadier

Head of Operations
DJ F Inal

Daniel Jacobson

Principal Consultant

Testimonials

With the support of Muse's professional team our recent FM selection project delivered as expected and so much more. Muse was able to translate our scheme's unique characteristics and ambitions in to specific and practical service requirements. This meant that we were able to select the best fit provider; a firm who then already understood us and was well matched to our scheme's requirements.
Chair of Trustees, Northrop Grumman UK Pension Scheme
We selected Muse to help us review our DC consultant, largely because of their in-depth market knowledge and well-run selection process. Stacy used her own DC experience to help us define our requirements, and worked well with our Trustees and in-house team.
Pension Scheme Secretary, Aviva Staff Pension Scheme
We engaged Muse, in advance of our administration contract renewal, to review the service and contractual terms and ensure we received overall value for money from our third party administrator. I was delighted with the outcome and the material improvement we achieved.
Former Head of Pensions, Vodafone

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