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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 30 Jul 2026

Roundtable: The Evolving DC Landscape

We brought together Heads of Pensions, Trustees, and specialists from legal, communications and beyond to discuss the evolving DC landscape focusing on three key topics: consolidation, default retirement and targeted support.

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Case studies | 30 Jul 2026

DC Adviser Review: A second opinion counts

We were approached by a trustee board of a large blue-chip company whose DC investment consultant had been in role for several years. The trustee board had gone through several changes in service contacts at the consultant and had gradually lost confidence in the advice being put forward on the investment aspects of the DC section. It’s worth noting however that the trustee board felt that the scheme’s default fund was in good shape after it had gone through a series of evolutions.

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Musings | 23 Jun 2026

It’s Good to Talk. Isn’t It?

A certain advertising strapline once said, ‘It’s Good to Talk’. And it is. But when it comes to pensions administration, it’s more of a case that we need to talk and especially when it comes to scams. We need to talk about how we talk to members and the language we use not only to improve the member experience generally, but also very specifically to limit the risks of members being scammed.

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The Team

EMR Final

Ellen Ratcliffe

Principal Consultant

Paul McBride

Associate
TK Final

Tammy King

Head of People
RE Final

Reece Eley

Junior Consultant
ER Final

Emma Rogers

Senior Consultant
Adam Chate 4787

Adam Chate

Senior Consultant
RC

Robyn Cowan

Senior Consultant
DN Final

Danuta Nott

Business Support Manager
KW Final

Katy Wilkinson

Consultant
OD Final

Olivia Devereese

Project Manager
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant
IM Final

Ian McQuade

CEO
CC Final

Clare Chilton

Consultant
TO Final

Tom Oakley

Consultant
RC Final

Rosanne Corbett

Director

Laura Ospina-Castro

Junior Consultant
KEM Final

Katherine Milton

Principal Consultant
KJ Final

Kneale Jefferis

Administrator
PV Final

Pamjit Virdi

Senior Consultant

Muhammed Ansar

Project Analyst
BM Final

Barry Mack

Director
CD Final

Cindy Dadier

Head of Operations
KM Final

Kate Maloney

Client Director
TB Final

Tony Brown

Consultant
EB Final

Emma Beard

Senior Consultant

Callum Taylor

Analyst
DJ F Inal

Daniel Jacobson

Principal Consultant

Stuart Murdoch

Consultant
CW Final

Claire Wallis

Consultant

Peter Shaw

Principal
HB Final

Hana Bailey

Senior Consultant
Sharon Hine

Sharon Hine

HR & Business Support Administrator
ADC Final

Adrian Cooper

Head of Market Engagement
Alan S Final

Alan Simpson

Financial Controller
AC Final

Amanda Cullen

Senior Associate
Mark dallaway

Mark Dallaway

Senior Associate
Ryan P Final

Ryan Perrin

IT Support Apprentice
A JM Final

Auline-Jean Melbourne

Associate
MH Final

Margs Harvey

Business Administrator
JF final

Jo Fellowes

Director
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
AS Final

Antonella Sferrino

Associate
PA Final

Paul Armitage

Head of DC
RP Final

Robert Plumb

Senior Associate
AJB Final

Adam Barker

Project Manager

Haydn Williams

Project Analyst

Testimonials

Muse’s support was invaluable in making sure we were still able to drive forward our projects, Trustee agenda and actions during the absence of a key team member on maternity leave. It was a pleasure to work with the Muse team and we valued their wider market knowledge, willingness to challenge and independent viewpoint. Because we had worked with Muse before we ‘hit the ground running’ and Muse quickly became part of the team.
Pension Strategy Manager, CYBG plc
We appointed Muse Advisory for our first external review of board effectiveness. It was undertaken independently by Muse in line with good practice under the UK corporate governance code whilst recognising we are a young organisation building the business for our LGPS shareholders. It was a thorough process but not at all disruptive, with strong involvement of Board, Executive and wider stakeholders. There was a lot of relevant feedback with useful ideas in the Muse report, with a clear presentation of the findings enabling us to discuss and agree the actions to take forward. Overall, it has been a comprehensive and insightful piece of work by Muse.
Chair, Border to Cost Pensions Partnership
Muse Advisory supported the Trustees through the process of reviewing their full service pension provider. They provided the subject matter expertise, and worked seamlessly alongside our in-house procurement team, to help us identify a high-quality solution that met both our technical and commercial requirements, delivering great value for the scheme and members, as well as the sponsor.
Group Financial Controller, Riverside

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