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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 4 Nov 2025

The Future of Trustee Governance

The government’s decision to launch a consultation into the professional trustee market is very welcome. It’s long overdue. Professional trustees play a vital role in ensuring good governance and protecting member outcomes. The decisions they make and the challenge they should bring directly affect the benefits delivered to millions of savers. So, it's right that we pause and ask whether the structures and incentives in the market still deliver what members need. Read Ian McQuade’s viewpoint recently featured in Professional Pensions.

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Musings | 17 Sept 2025

The power of independence

Why should the principle of independence stand at the forefront of your decision-making process? Ellen Ratcliffe explores the role that independence plays in improved outcomes and how value is delivered through the work we do across outsourced pensions management.

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Musings | 17 Sept 2025

Implementing post DC retirement solutions

The Pension Schemes Bill 2025 is expected to place new duties on trustees to provide “default pension benefit solutions” for DC members. Paul Armitage looks at the current landscape and what might be expected going forwards, including considerations for trustees.

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The Team

HD F Inal

Hamida Dadd

Analyst
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
TB Final

Tony Brown

Consultant
AN Final

Ann Namubiru

Consultant
BM Final

Barry Mack

Director
SJH Final

Sharon Hine

HR & Business Support Administrator
AJB Final

Adam Barker

Project Manager
MH Final

Margs Harvey

Business Administrator
EMR Final

Ellen Ratcliffe

Senior Consultant
CW Final

Claire Wallis

Consultant
LS1

Liza Sinclair

Senior Consultant
CC Final

Clare Chilton

Consultant
AB Final

Aliza Bashir

Analyst
KEM Final

Katherine Milton

Senior Consultant
EE 1

Evalinde Eelens

Senior Associate
HB Final

Hana Bailey

Senior Consultant
A JM Final

Auline-Jean Melbourne

Associate
Alan S Final

Alan Simpson

Financial Controller
KM Final

Kate Maloney

Client Director
IM Final

Ian McQuade

CEO
DJ F Inal

Daniel Jacobson

Senior Consultant
OD Final

Olivia Devereese

Project Manager
RC

Robyn Cowan

Consultant
RC Final

Rosanne Corbett

Director
DN Final

Danuta Nott

Business Support Manager
RE Final

Reece Eley

Junior Consultant
CD Final

Cindy Dadier

Business Manager
ER Final

Emma Rogers

Senior Consultant
TK Final

Tammy King

Head of People
JG Final

Jamie Goodfellow

Senior Consultant
PV Final

Pamjit Virdi

Consultant
AS Final

Antonella Sferrino

Associate
TO Final

Tom Oakley

Consultant
ADC Final

Adrian Cooper

Head of Market Engagement
RP Final

Robert Plumb

Senior Associate
KW Final

Katy Wilkinson

Consultant
Mark dallaway

Mark Dallaway

Senior Associate

Paul McBride

Associate
PA Final

Paul Armitage

Associate
AC Final

Amanda Cullen

Senior Associate
Ryan P Final

Ryan Perrin

IT Support Apprentice
SH Final

Steve Hammer

Trustee Secretary
JF final

Jo Fellowes

Director
EB Final

Emma Beard

Senior Consultant
KJ Final

Kneale Jefferis

Administrator

Testimonials

Muse run very bespoke, organised and professional selection exercises. We enjoy working with Stacy and the team as their independence encourages sharing of information and a strong working relationship.
Head of DC Sales, Legal & General
It was a pleasure to work with Muse on our Administrator selection process. As we were outsourcing for the first time, which is particularly challenging, their insight into the market and the administrators we saw, guiding us through the minefield of selection, gave us confidence that we were making the most informed decision. Muse’s process was pragmatic and effective, always considerate of the circumstances of the in-house team. We continued to rely on Muse’s support particularly throughout the contracting stage where their knowledge & experience proved invaluable as well as the transition stage; they challenged the administrator and asked the questions we didn’t know to ask. I would have no hesitation in recommending them.
Trustee Director, Molins UK Pension Fund Trustee Limited
We engaged Muse, in advance of our administration contract renewal, to review the service and contractual terms and ensure we received overall value for money from our third party administrator. I was delighted with the outcome and the material improvement we achieved.
Former Head of Pensions, Vodafone

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