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…act effectively

Muse Down Hall 269

Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 2 Dec 2025

Resourcing challenges in pensions: Insights from the Muse Pensions Leaders Roundtable

In the most recent Muse Pensions Leaders Roundtable, we focused on one of the most challenging issues facing the industry today: effective resourcing. Pension schemes are operating in an increasingly complex environment with rising workloads, yet the sector is experiencing an exodus of experienced professionals, taking with them invaluable know-how and technical expertise. Read more about some of the key themes discussed at the roundtable in this article.

Musings | 4 Nov 2025

The Future of Trustee Governance

The government’s decision to launch a consultation into the professional trustee market is very welcome. It’s long overdue. Professional trustees play a vital role in ensuring good governance and protecting member outcomes. The decisions they make and the challenge they should bring directly affect the benefits delivered to millions of savers. So, it's right that we pause and ask whether the structures and incentives in the market still deliver what members need. Read Ian McQuade’s viewpoint recently featured in Professional Pensions.

Musings | 17 Sept 2025

The power of independence

Why should the principle of independence stand at the forefront of your decision-making process? Ellen Ratcliffe explores the role that independence plays in improved outcomes and how value is delivered through the work we do across outsourced pensions management.

TK Final

Tammy King

Head of People
CC Final

Clare Chilton

Consultant
AB Final

Aliza Bashir

Analyst
CD Final

Cindy Dadier

Business Manager
EB Final

Emma Beard

Senior Consultant
Alan S Final

Alan Simpson

Financial Controller
AC Final

Amanda Cullen

Senior Associate
HB Final

Hana Bailey

Senior Consultant
PV Final

Pamjit Virdi

Consultant
JF final

Jo Fellowes

Director
AS Final

Antonella Sferrino

Associate
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
CW Final

Claire Wallis

Consultant
OD Final

Olivia Devereese

Project Manager
EMR Final

Ellen Ratcliffe

Senior Consultant
AN Final

Ann Namubiru

Consultant
DJ F Inal

Daniel Jacobson

Senior Consultant
MH Final

Margs Harvey

Business Administrator
EE 1

Evalinde Eelens

Senior Associate
KJ Final

Kneale Jefferis

Administrator
A JM Final

Auline-Jean Melbourne

Associate
KM Final

Kate Maloney

Client Director
Mark dallaway

Mark Dallaway

Senior Associate
RE Final

Reece Eley

Junior Consultant
BM Final

Barry Mack

Director
ER Final

Emma Rogers

Senior Consultant
AJB Final

Adam Barker

Project Manager
ADC Final

Adrian Cooper

Head of Market Engagement
Ryan P Final

Ryan Perrin

IT Support Apprentice
RC Final

Rosanne Corbett

Director
SJH Final

Sharon Hine

HR & Business Support Administrator
KW Final

Katy Wilkinson

Consultant
JG Final

Jamie Goodfellow

Senior Consultant
TO Final

Tom Oakley

Consultant
DN Final

Danuta Nott

Business Support Manager
LS1

Liza Sinclair

Senior Consultant
SH Final

Steve Hammer

Trustee Secretary
KEM Final

Katherine Milton

Senior Consultant
TB Final

Tony Brown

Consultant
RC

Robyn Cowan

Consultant
PA Final

Paul Armitage

Associate
RP Final

Robert Plumb

Senior Associate
HD F Inal

Hamida Dadd

Analyst
IM Final

Ian McQuade

CEO

Testimonials

Muse helped us review the Trustee’s approach to managing risk, introducing and documenting a new risk management framework, which set out the Scheme’s risk governance and processes, dovetailing with operational risk management practices. Rosanne worked with me to facilitate workshops for the Trustee Board to agree its strategic objectives, risk appetite and key risks. Together we developed a reporting dashboard for the board, showing risk trends, incident reporting, project risk tracking and horizon scanning of emerging risks. She also worked closely with the Operational Risk Manager to embed good risk management practices within the in-house Trustee Executive team. In parallel, Rosanne worked with the Trustee’s Governance Committee to embed a new internal audit work partner and agree the internal audit workplan. Rosanne brought insights and expertise into risk management practices with other large pension schemes and brought risk alive for our scheme so that we understood its value. The trust she built enabled us to tackle complex issues, whilst developing simple and effective solutions for the Trustee Board.
Head of Legal and Compliance of Trustee Executive Limited, National Grid - Trustee Executive Limited
It was great working with Muse and if we undertake another review we will most definitely be in touch. We could not have got through this without Muse.
UK Group Pensions Manager, Total
Muse run very bespoke, organised and professional selection exercises. We enjoy working with Stacy and the team as their independence encourages sharing of information and a strong working relationship.
Head of DC Sales, Legal & General

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