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Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 2 Dec 2025

Resourcing challenges in pensions: Insights from the Muse Pensions Leaders Roundtable

In the most recent Muse Pensions Leaders Roundtable, we focused on one of the most challenging issues facing the industry today: effective resourcing. Pension schemes are operating in an increasingly complex environment with rising workloads, yet the sector is experiencing an exodus of experienced professionals, taking with them invaluable know-how and technical expertise. Read more about some of the key themes discussed at the roundtable in this article.

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Musings | 4 Nov 2025

The Future of Trustee Governance

The government’s decision to launch a consultation into the professional trustee market is very welcome. It’s long overdue. Professional trustees play a vital role in ensuring good governance and protecting member outcomes. The decisions they make and the challenge they should bring directly affect the benefits delivered to millions of savers. So, it's right that we pause and ask whether the structures and incentives in the market still deliver what members need. Read Ian McQuade’s viewpoint recently featured in Professional Pensions.

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Musings | 17 Sept 2025

The power of independence

Why should the principle of independence stand at the forefront of your decision-making process? Ellen Ratcliffe explores the role that independence plays in improved outcomes and how value is delivered through the work we do across outsourced pensions management.

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The Team

DJ F Inal

Daniel Jacobson

Senior Consultant
SJH Final

Sharon Hine

HR & Business Support Administrator
AS Final

Antonella Sferrino

Associate
DN Final

Danuta Nott

Business Support Manager
AB Final

Aliza Bashir

Analyst
JF final

Jo Fellowes

Director
SH Final

Steve Hammer

Trustee Secretary
OD Final

Olivia Devereese

Project Manager
HB Final

Hana Bailey

Senior Consultant
RC Final

Rosanne Corbett

Director
IM Final

Ian McQuade

CEO
AC Final

Amanda Cullen

Senior Associate
RP Final

Robert Plumb

Senior Associate

Paul McBride

Associate
ADC Final

Adrian Cooper

Head of Market Engagement
EMR Final

Ellen Ratcliffe

Senior Consultant
CC Final

Clare Chilton

Consultant
KJ Final

Kneale Jefferis

Administrator
PV Final

Pamjit Virdi

Consultant
RC

Robyn Cowan

Consultant
CD Final

Cindy Dadier

Business Manager
A JM Final

Auline-Jean Melbourne

Associate
EE 1

Evalinde Eelens

Senior Associate
TB Final

Tony Brown

Consultant
TO Final

Tom Oakley

Consultant
KEM Final

Katherine Milton

Senior Consultant
LS1

Liza Sinclair

Senior Consultant
Mark dallaway

Mark Dallaway

Senior Associate
AN Final

Ann Namubiru

Consultant
BM Final

Barry Mack

Director
RE Final

Reece Eley

Junior Consultant
PA Final

Paul Armitage

Associate
AJB Final

Adam Barker

Project Manager
JG Final

Jamie Goodfellow

Senior Consultant
EB Final

Emma Beard

Senior Consultant
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
KM Final

Kate Maloney

Client Director
MH Final

Margs Harvey

Business Administrator
KW Final

Katy Wilkinson

Consultant
Alan S Final

Alan Simpson

Financial Controller
Ryan P Final

Ryan Perrin

IT Support Apprentice
TK Final

Tammy King

Head of People
CW Final

Claire Wallis

Consultant
HD F Inal

Hamida Dadd

Analyst

Callum Taylor

Analyst
ER Final

Emma Rogers

Senior Consultant

Testimonials

Muse took over as a fully outsourced pensions department on the retirement of our long-standing Pensions Director. We were concerned about losing Scheme knowledge, acquired over many years, but we have been delighted with Muse’s work. Their team approach mitigated our key man risk and, throughout their time with us, they have been reliable and professional, always keeping the regular business-as-usual cycle moving as well as helping us navigate more sensitive issues. The chemistry is good and they work as though they are our in-house pensions department. We appreciate their thoroughness and professionalism and feel well-supported in all areas of work.
Chairman of the Trustee Board, Xerox Pension Scheme
Muse Advisory's objective assessment of the effectiveness of the Trustee Board's governance arrangements was well received. They also helped us map roles and responsibilities succinctly and with clarity.
UK Pensions Manager, BAT UK Pension Fund
Muse helped us review the Trustee’s approach to managing risk, introducing and documenting a new risk management framework, which set out the Scheme’s risk governance and processes, dovetailing with operational risk management practices. Rosanne worked with me to facilitate workshops for the Trustee Board to agree its strategic objectives, risk appetite and key risks. Together we developed a reporting dashboard for the board, showing risk trends, incident reporting, project risk tracking and horizon scanning of emerging risks. She also worked closely with the Operational Risk Manager to embed good risk management practices within the in-house Trustee Executive team. In parallel, Rosanne worked with the Trustee’s Governance Committee to embed a new internal audit work partner and agree the internal audit workplan. Rosanne brought insights and expertise into risk management practices with other large pension schemes and brought risk alive for our scheme so that we understood its value. The trust she built enabled us to tackle complex issues, whilst developing simple and effective solutions for the Trustee Board.
Head of Legal and Compliance of Trustee Executive Limited, National Grid - Trustee Executive Limited

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