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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 12 Mar 2026

Grand designs

Olivia Devereese looks at what makes a good project manager and highlights why it’s important to control change. Governance frameworks around projects brings structure and ensures milestones are met.

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Musings | 12 Mar 2026

AI governance

Artificial Intelligence (AI) is driving considerable change across many industries, including pensions, and whilst there are significant potential benefits available, the risks are real as well. Jo Fellowes explores where AI is currently being used and developed in the pensions industry and considers the changes in Trustee governance required to oversee data, security and cyber risk as AI use continues to evolve.

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Musings | 12 Mar 2026

The key risks for Trustee Boards may not be what you think

We all know that the world is changing – and changing more quickly than ever. Everywhere we look we see evidence of this – geopolitics, climate change, AI are just three areas where the status quo is not what it was a year or even a month ago. How can Trustee Boards address such significant change? In this case study by Amanda Cullen, we shine a light on what worked well when working with a Trustee Board on their strategic thinking.

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The Team

AS Final

Antonella Sferrino

Associate
OD Final

Olivia Devereese

Project Manager
ADC Final

Adrian Cooper

Head of Market Engagement
Ryan P Final

Ryan Perrin

IT Support Apprentice
Mark dallaway

Mark Dallaway

Senior Associate
PA Final

Paul Armitage

Head of DC
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
BM Final

Barry Mack

Director
PV Final

Pamjit Virdi

Consultant
EB Final

Emma Beard

Senior Consultant
RC Final

Rosanne Corbett

Director
IM Final

Ian McQuade

CEO
KW Final

Katy Wilkinson

Consultant
TO Final

Tom Oakley

Consultant
CD Final

Cindy Dadier

Head of Operations
HB Final

Hana Bailey

Senior Consultant
TK Final

Tammy King

Head of People
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant
A JM Final

Auline-Jean Melbourne

Associate

Callum Taylor

Analyst
EMR Final

Ellen Ratcliffe

Senior Consultant
AB Final

Aliza Bashir

Analyst
RC

Robyn Cowan

Senior Consultant
JF final

Jo Fellowes

Director
SH Final

Steve Hammer

Trustee Secretary
TB Final

Tony Brown

Consultant
AJB Final

Adam Barker

Project Manager
KEM Final

Katherine Milton

Senior Consultant
KJ Final

Kneale Jefferis

Administrator
CC Final

Clare Chilton

Consultant
MH Final

Margs Harvey

Business Administrator
DJ F Inal

Daniel Jacobson

Senior Consultant

Hamida Dadd

Analyst
EE 1

Evalinde Eelens

Senior Associate
KM Final

Kate Maloney

Client Director
DN Final

Danuta Nott

Business Support Manager
ER Final

Emma Rogers

Senior Consultant
AC Final

Amanda Cullen

Senior Associate
SJH Final

Sharon Hine

HR & Business Support Administrator
RE Final

Reece Eley

Junior Consultant
RP Final

Robert Plumb

Senior Associate
CW Final

Claire Wallis

Consultant

Paul McBride

Associate
Alan S Final

Alan Simpson

Financial Controller

Testimonials

Muse Advisory's objective assessment of the effectiveness of the Trustee Board's governance arrangements was well received. They also helped us map roles and responsibilities succinctly and with clarity.
UK Pensions Manager, BAT UK Pension Fund
Muse helped us review the Trustee’s approach to managing risk, introducing and documenting a new risk management framework, which set out the Scheme’s risk governance and processes, dovetailing with operational risk management practices. Rosanne worked with me to facilitate workshops for the Trustee Board to agree its strategic objectives, risk appetite and key risks. Together we developed a reporting dashboard for the board, showing risk trends, incident reporting, project risk tracking and horizon scanning of emerging risks. She also worked closely with the Operational Risk Manager to embed good risk management practices within the in-house Trustee Executive team. In parallel, Rosanne worked with the Trustee’s Governance Committee to embed a new internal audit work partner and agree the internal audit workplan. Rosanne brought insights and expertise into risk management practices with other large pension schemes and brought risk alive for our scheme so that we understood its value. The trust she built enabled us to tackle complex issues, whilst developing simple and effective solutions for the Trustee Board.
Head of Legal and Compliance of Trustee Executive Limited, National Grid - Trustee Executive Limited
Muse has provided us with a comprehensive framework to help assess the effectiveness of our existing system of governance and to challenge our existing approach to risk management. With Muse’s guidance, we are expecting to see a number of improvements to our risk management framework which will put us in a strong position for when TPR’s Single Code comes into force. Muse has helped us to identify and resolve gaps in our governance structure underpinning our risk management framework. In particular, by aligning our risk management framework with our strategy, the Trustee Board is supported in achieving its objectives.
Head of Trustee Governance, DHL Pensions

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