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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 30 Jul 2026

Roundtable: The Evolving DC Landscape

We brought together Heads of Pensions, Trustees, and specialists from legal, communications and beyond to discuss the evolving DC landscape focusing on three key topics: consolidation, default retirement and targeted support.

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Case studies | 30 Jul 2026

DC Adviser Review: A second opinion counts

We were approached by a trustee board of a large blue-chip company whose DC investment consultant had been in role for several years. The trustee board had gone through several changes in service contacts at the consultant and had gradually lost confidence in the advice being put forward on the investment aspects of the DC section. It’s worth noting however that the trustee board felt that the scheme’s default fund was in good shape after it had gone through a series of evolutions.

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Musings | 23 Jun 2026

It’s Good to Talk. Isn’t It?

A certain advertising strapline once said, ‘It’s Good to Talk’. And it is. But when it comes to pensions administration, it’s more of a case that we need to talk and especially when it comes to scams. We need to talk about how we talk to members and the language we use not only to improve the member experience generally, but also very specifically to limit the risks of members being scammed.

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The Team

ER Final

Emma Rogers

Senior Consultant
EB Final

Emma Beard

Senior Consultant

Callum Taylor

Analyst
A JM Final

Auline-Jean Melbourne

Associate
CC Final

Clare Chilton

Consultant
ADC Final

Adrian Cooper

Head of Market Engagement
CD Final

Cindy Dadier

Head of Operations
BM Final

Barry Mack

Director
AC Final

Amanda Cullen

Senior Associate

Muhammed Ansar

Project Analyst
Ryan P Final

Ryan Perrin

IT Support Apprentice
MH Final

Margs Harvey

Business Administrator
JF final

Jo Fellowes

Director
IM Final

Ian McQuade

CEO
S Murdoch Headshot

Stuart Murdoch

Consultant
KJ Final

Kneale Jefferis

Administrator
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
RE Final

Reece Eley

Junior Consultant
CW Final

Claire Wallis

Consultant
RC Final

Rosanne Corbett

Director
TK Final

Tammy King

Head of People
KW Final

Katy Wilkinson

Consultant

Paul McBride

Associate
AJB Final

Adam Barker

Project Manager
EMR Final

Ellen Ratcliffe

Principal Consultant
TB Final

Tony Brown

Consultant
KM Final

Kate Maloney

Client Director
PA Final

Paul Armitage

Head of DC
AS Final

Antonella Sferrino

Associate
Alan S Final

Alan Simpson

Financial Controller
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant
KEM Final

Katherine Milton

Principal Consultant
PV Final

Pamjit Virdi

Senior Consultant
DN Final

Danuta Nott

Business Support Manager
TO Final

Tom Oakley

Consultant
RP Final

Robert Plumb

Senior Associate
Adam Chate 4787

Adam Chate

Senior Consultant
Sharon Hine

Sharon Hine

HR & Business Support Administrator

Haydn Williams

Project Analyst
DJ F Inal

Daniel Jacobson

Principal Consultant
Mark dallaway

Mark Dallaway

Senior Associate

Laura Ospina-Castro

Junior Consultant
OD Final

Olivia Devereese

Project Manager

Peter Shaw

Principal
HB Final

Hana Bailey

Senior Consultant
RC

Robyn Cowan

Senior Consultant

Testimonials

Muse worked skillfully with the trustees, our advisers and our main Company contacts to help us review trustee board effectiveness and provide independent insights. Muse set their report in a strategic context for the scheme and it was evident Muse understood our unique challenges as well as comparisons to peer schemes. They framed proportionate views and made clear recommendations for actions that we are now taking forward. It has been a good piece of work, and worthwhile. It will help us work with the Company to make further progress on the scheme. The other trustees had not experienced an effectiveness review; they found it easy to work with Muse and engaged well with the trustee board’s discussion of the report findings.
Independent Trustee Chair, QinetiQ Pension Scheme
With the support of Muse's professional team our recent FM selection project delivered as expected and so much more. Muse was able to translate our scheme's unique characteristics and ambitions in to specific and practical service requirements. This meant that we were able to select the best fit provider; a firm who then already understood us and was well matched to our scheme's requirements.
Chair of Trustees, Northrop Grumman UK Pension Scheme
Muse has provided us with a comprehensive framework to help assess the effectiveness of our existing system of governance and to challenge our existing approach to risk management. With Muse’s guidance, we are expecting to see a number of improvements to our risk management framework which will put us in a strong position for when TPR’s Single Code comes into force. Muse has helped us to identify and resolve gaps in our governance structure underpinning our risk management framework. In particular, by aligning our risk management framework with our strategy, the Trustee Board is supported in achieving its objectives.
Head of Trustee Governance, DHL Pensions

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