Think independently
…act effectively

Muse Down Hall 269

Our Services

Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 28 Sept 2026

Concentration risk in trustee services

What happens when a significant proportion of a scheme’s knowledge, governance activity and institutional memory becomes concentrated within a single organisation? Katherine Milton, who is part of our outsourced pensions management leadership team, looks at some of the challenges with concentration risk and outlines the key questions that trustees need to ask when assessing supplier concentration risk.

Download Read more >

Musings | 28 Sept 2026

Private markets in UK pension defaults

Private markets could be a valuable addition to UK pension scheme default funds, especially for members who are many years from retirement. This area, however, is not without its challenges. In this article, Paul Armitage, Head of DC at Muse, looks at what this means for charges and member communications.  

Download Read more >

Musings | 28 Sept 2026

AI governance

Artificial Intelligence (AI) is driving considerable change across many industries, including pensions, and whilst there are significant potential benefits available, the risks are real as well. Jo Fellowes explores where AI is currently being used and developed in the pensions industry and considers the changes in Trustee governance required to oversee data, security and cyber risk as AI use continues to evolve.

Download Read more >

The Team

HB Final

Hana Bailey

Senior Consultant
TO Final

Tom Oakley

Consultant
A JM Final

Auline-Jean Melbourne

Associate
Alan S Final

Alan Simpson

Financial Controller

Cameron Halsall

Analyst

Iulia Chiorean

Administrator
OD Final

Olivia Devereese

Project Manager
EB Final

Emma Beard

Senior Consultant
RP Final

Robert Plumb

Senior Associate
PV Final

Pamjit Virdi

Senior Consultant

Callum Taylor

Analyst
TK Final

Tammy King

Head of People
Mark dallaway

Mark Dallaway

Senior Associate
Amanda Cullen V1

Amanda Cullen

Senior Associate

Haydn Williams

Project Analyst
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant
IM Final

Ian McQuade

CEO
S Murdoch Headshot

Stuart Murdoch

Consultant

Laura Ospina-Castro

Junior Consultant
RC

Robyn Cowan

Senior Consultant
KW Final

Katy Wilkinson

Consultant
DJ F Inal

Daniel Jacobson

Principal Consultant
AS Final

Antonella Sferrino

Associate
CW Final

Claire Wallis

Consultant
KEM Final

Katherine Milton

Principal Consultant
Adam Chate

Adam Chate

Senior Consultant
Sharon Hine

Sharon Hine

HR & Business Support Administrator
TB Final

Tony Brown

Consultant

Stefan Ambrose

Administrator
DN Final

Danuta Nott

Business Support Manager
PA Final

Paul Armitage

Head of DC
RE Final

Reece Eley

Junior Consultant

Muhammed Ansar

Project Analyst

Peter Shaw

Principal
KJ Final

Kneale Jefferis

Administrator
MH Final

Margs Harvey

Business Administrator
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
EMR Final

Ellen Ratcliffe

Principal Consultant
CD Final

Cindy Dadier

Head of Operations
AJB Final

Adam Barker

Project Manager
JF final

Jo Fellowes

Director

Pemmy Opeaye

Analyst
ER Final

Emma Rogers

Senior Consultant

Paul McBride

Associate
Ryan P Final

Ryan Perrin

IT Support Apprentice
RC Final

Rosanne Corbett

Director
ADC Final

Adrian Cooper

Head of Market Engagement
CC Final

Clare Chilton

Consultant
KM Final

Kate Maloney

Client Director

Testimonials

It was a pleasure to work with Muse on our Administrator selection process. As we were outsourcing for the first time, which is particularly challenging, their insight into the market and the administrators we saw, guiding us through the minefield of selection, gave us confidence that we were making the most informed decision. Muse’s process was pragmatic and effective, always considerate of the circumstances of the in-house team. We continued to rely on Muse’s support particularly throughout the contracting stage where their knowledge & experience proved invaluable as well as the transition stage; they challenged the administrator and asked the questions we didn’t know to ask. I would have no hesitation in recommending them.
Trustee Director, Molins UK Pension Fund Trustee Limited
When we selected Muse as our Risk Key Function Holder, we were looking for something special that would add value to the Scheme by constructively challenging our perspective. We were not disappointed.
Chair of Trustees, large Irish DC Scheme
We selected Muse to help us review our DC consultant, largely because of their in-depth market knowledge and well-run selection process. Stacy used her own DC experience to help us define our requirements, and worked well with our Trustees and in-house team.
Pension Scheme Secretary, Aviva Staff Pension Scheme

Helping Trustees and Companies to better govern their pension schemes

Get in touch today to find out how we can help.

Click here to start the conversation today
Have a problem that needs solving?
PASA
Cyber essentials plus
Mitigo CRM RGB