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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 26 May 2026

Press Release

26 May 2026: Muse Advisory announces the appointment of Peter Shaw as Principal, growing the Governance and Risk team with an experienced specialist to meet increasing client demand.

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Musings | 1 May 2026

Press Release

5 May 2026: Muse Advisory announces the appointment of Adam Chate as Senior Consultant, growing the resource and expertise of the Outsourced Pensions Management team.

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Musings | 17 Apr 2026

Roundtable: Effective Pensions Administration

What is the ‘utopia’ for pensions administration? That was the theme for our latest Pensions Leaders dinner, which brought together a mix of professional trustees, Heads of Pensions and representatives from administration providers to share knowledge, ideas and wisdom on what effective administration should look like in 2030 and beyond. It was a lively discussion and we’ve provided a summary of the key points and takeaways.

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The Team

PA Final

Paul Armitage

Head of DC
SH Final

Steve Hammer

Trustee Secretary
AC Final

Amanda Cullen

Senior Associate
Ryan P Final

Ryan Perrin

IT Support Apprentice
KM Final

Kate Maloney

Client Director
MH Final

Margs Harvey

Business Administrator
HB Final

Hana Bailey

Senior Consultant
KEM Final

Katherine Milton

Principal Consultant
IM Final

Ian McQuade

CEO
EB Final

Emma Beard

Senior Consultant
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
OD Final

Olivia Devereese

Project Manager
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant
TK Final

Tammy King

Head of People
CC Final

Clare Chilton

Consultant

Callum Taylor

Analyst

Hamida Dadd

Analyst
A JM Final

Auline-Jean Melbourne

Associate
TO Final

Tom Oakley

Consultant
TB Final

Tony Brown

Consultant
PV Final

Pamjit Virdi

Consultant
RP Final

Robert Plumb

Senior Associate
DN Final

Danuta Nott

Business Support Manager
CD Final

Cindy Dadier

Head of Operations
AB Final

Aliza Bashir

Analyst
JF final

Jo Fellowes

Director

Muhammed Ansar

Project Analyst
ADC Final

Adrian Cooper

Head of Market Engagement
RC

Robyn Cowan

Senior Consultant
BM Final

Barry Mack

Director
KW Final

Katy Wilkinson

Consultant
RE Final

Reece Eley

Junior Consultant
DJ F Inal

Daniel Jacobson

Principal Consultant
Alan S Final

Alan Simpson

Financial Controller

Paul McBride

Associate
Adam Chate 4787

Adam Chate

Senior Consultant
Sharon Hine

Sharon Hine

HR & Business Support Administrator
AJB Final

Adam Barker

Project Manager
Mark dallaway

Mark Dallaway

Senior Associate

Haydn Williams

Project Analyst
KJ Final

Kneale Jefferis

Administrator
AS Final

Antonella Sferrino

Associate
RC Final

Rosanne Corbett

Director
ER Final

Emma Rogers

Senior Consultant
CW Final

Claire Wallis

Consultant
EMR Final

Ellen Ratcliffe

Principal Consultant

Testimonials

Rosanne and Julia facilitated an online session for the Trustee Board on strategic planning and agreeing our objectives for member experience, considering administration service delivery and member communications and engagement. It was a focused, positive and engaging session despite it having to be held online rather than face to face as we’d planned. It helped us make progress and we had a meaningful discussion as a board. All the trustee directors were able to share candid views and ideas on what is important to us as a board and to members. We got a lot of value out of it - and more to the point now have a basis to agree long-term non-financial objectives for the pension scheme.
Chair and Trustee Director, National Grid Electricity Group Trustee Limited
Muse supported us with our transition between administrators. Muse challenged both the incoming and incumbent administrator and made sure we asked the right questions and had robust governance around the transition. They provided significant input into our contract negotiations, ensuring that we benefited from their experience of the market. The acceptance criteria that they developed collaboratively with all stakeholders helped ensure we could hold the administrator to account for delivery. Muse are a great team to work with, and they helped us establish a solid foundation for a strong relationship with our administration partner.
Head of Staff Pensions Management, Prudential Staff Pension Scheme
Muse facilitated the setting of our strategic goals, both financial and operational, working with all our advisers and providers so that the objectives were fully integrated, not only in respect of IRM but also with regard to data, administration, member communication and governance. Their independence meant that the advisers were open and transparent in their thinking. The momentum they helped us achieve means that we are on course to provide good outcomes for our members. It also gives us a helpful framework to refresh regularly, to check that we remain on track.
Independent Trustee, Xerox Final Salary Pension Scheme

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