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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 30 Jul 2026

Roundtable: The Evolving DC Landscape

We brought together Heads of Pensions, Trustees, and specialists from legal, communications and beyond to discuss the evolving DC landscape focusing on three key topics: consolidation, default retirement and targeted support.

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Case studies | 30 Jul 2026

DC Adviser Review: A second opinion counts

We were approached by a trustee board of a large blue-chip company whose DC investment consultant had been in role for several years. The trustee board had gone through several changes in service contacts at the consultant and had gradually lost confidence in the advice being put forward on the investment aspects of the DC section. It’s worth noting however that the trustee board felt that the scheme’s default fund was in good shape after it had gone through a series of evolutions.

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Musings | 23 Jun 2026

It’s Good to Talk. Isn’t It?

A certain advertising strapline once said, ‘It’s Good to Talk’. And it is. But when it comes to pensions administration, it’s more of a case that we need to talk and especially when it comes to scams. We need to talk about how we talk to members and the language we use not only to improve the member experience generally, but also very specifically to limit the risks of members being scammed.

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The Team

CW Final

Claire Wallis

Consultant
Amanda Cullen V1

Amanda Cullen

Senior Associate

Paul McBride

Associate
S Murdoch Headshot

Stuart Murdoch

Consultant
AJB Final

Adam Barker

Project Manager
PA Final

Paul Armitage

Head of DC
BM Final

Barry Mack

Director
TK Final

Tammy King

Head of People
KW Final

Katy Wilkinson

Consultant

Laura Ospina-Castro

Junior Consultant
JF final

Jo Fellowes

Director
CC Final

Clare Chilton

Consultant
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant
AS Final

Antonella Sferrino

Associate
TB Final

Tony Brown

Consultant
RC Final

Rosanne Corbett

Director
TO Final

Tom Oakley

Consultant
A JM Final

Auline-Jean Melbourne

Associate
KM Final

Kate Maloney

Client Director
CD Final

Cindy Dadier

Head of Operations
DN Final

Danuta Nott

Business Support Manager
HB Final

Hana Bailey

Senior Consultant
KJ Final

Kneale Jefferis

Administrator

Peter Shaw

Principal
OD Final

Olivia Devereese

Project Manager
Adam Chate

Adam Chate

Senior Consultant
Mark dallaway

Mark Dallaway

Senior Associate
RP Final

Robert Plumb

Senior Associate
MH Final

Margs Harvey

Business Administrator
RC

Robyn Cowan

Senior Consultant
Sharon Hine

Sharon Hine

HR & Business Support Administrator
EMR Final

Ellen Ratcliffe

Principal Consultant
PV Final

Pamjit Virdi

Senior Consultant

Muhammed Ansar

Project Analyst
Muse heads March 579 Edit

Geoff Francis

Senior Consultant

Haydn Williams

Project Analyst
RE Final

Reece Eley

Junior Consultant
ER Final

Emma Rogers

Senior Consultant
EB Final

Emma Beard

Senior Consultant
DJ F Inal

Daniel Jacobson

Principal Consultant
ADC Final

Adrian Cooper

Head of Market Engagement

Callum Taylor

Analyst
KEM Final

Katherine Milton

Principal Consultant
Ryan P Final

Ryan Perrin

IT Support Apprentice
IM Final

Ian McQuade

CEO
Alan S Final

Alan Simpson

Financial Controller

Testimonials

Muse has provided us with a comprehensive framework to help assess the effectiveness of our existing system of governance and to challenge our existing approach to risk management. With Muse’s guidance, we are expecting to see a number of improvements to our risk management framework which will put us in a strong position for when TPR’s Single Code comes into force. Muse has helped us to identify and resolve gaps in our governance structure underpinning our risk management framework. In particular, by aligning our risk management framework with our strategy, the Trustee Board is supported in achieving its objectives.
Head of Trustee Governance, DHL Pensions
Muse helped us to agree a future investment governance model appropriate for our organisation. They have deep knowledge of the advisory and fiduciary management market and we were impressed with how well they listened to all views, helped us consider all the options and, importantly, obtain buy in from all key stakeholders.
Chair of Trustees, Reed Elsevier Pension Trustee Limited
Muse helped us work with our administrator to deliver our transformation programme. They challenged them and asked questions we hadn’t considered. We wouldn’t have achieved the change we needed without the support and experience of the Muse team.
Pension Strategy Manager, CYBG plc

Helping Trustees and Companies to better govern their pension schemes

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