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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 17 Sept 2025

The power of independence

Why should the principle of independence stand at the forefront of your decision-making process? Ellen Ratcliffe explores the role that independence plays in improved outcomes and how value is delivered through the work we do across outsourced pensions management.

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Musings | 17 Sept 2025

Implementing post DC retirement solutions

The Pension Schemes Bill 2025 is expected to place new duties on trustees to provide “default pension benefit solutions” for DC members. Paul Armitage looks at the current landscape and what might be expected going forwards, including considerations for trustees.

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Musings | 17 Sept 2025

Dashboards: Are we nearly there yet?

After years of planning, preparation and decisions, we’re nearly there. Now the dashboard journey is beginning, what’s next? In this article, Jo Fellowes shines a spotlight on the key areas that schemes and trustees need to think about; strategies for maintaining data, connection to the dashboard ecosystem, what’s expected of trustees, the unknowns of member demand and what members are likely to care about.

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The Team

RAC 6

Robyn Cowan

Consultant
ELR 359

Emma Rogers

Senior Consultant
Rosanne Corbett

Rosanne Corbett

Director
RE 365

Reece Eley

Junior Consultant

Ann Namubiru

Consultant
TK 16 1

Tammy King

Head of People
Antonella sferrino

Antonella Sferrino

Associate

Sharon Hine

HR & Business Support Administrator
KEM 96 1

Katherine Milton

Senior Consultant
Alan S 329

Alan Simpson

Financial Controller
IM 380

Ian McQuade

CEO

Ellen Ratcliffe

Senior Consultant
SH 541

Steve Hammer

Trustee Secretary
BM 110 1

Barry Mack

Director
Muse heads March 475

Robert Plumb

Senior Associate

Jamie Goodfellow

Senior Consultant
KSM 515

Kate Maloney

Client Director
Cindy

Cindy Dadier

Business Manager
JF 57 1

Jo Fellowes

Director
DJ 323

Daniel Jacobson

Senior Consultant
MH 550 1

Margs Harvey

Business Administrator
TO 397

Tom Oakley

Consultant

Clare Chilton

Consultant

Auline-Jean Melbourne

Associate
ADC 28

Adrian Cooper

Head of Market Engagement
AB 78

Aliza Bashir

Analyst

Tony Brown

Consultant
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
EE 1

Evalinde Eelens

Senior Associate

Hamida Dadd

Analyst
KJ 123 1

Kneale Jefferis

Administrator

Adam Barker

Project Manager
KW 43 1

Katy Wilkinson

Consultant
HB 403

Hana Bailey

Senior Consultant

Paul McBride

Associate
CW 392

Claire Wallis

Consultant
Mark dallaway

Mark Dallaway

Senior Associate
PV 530

Pamjit Virdi

Consultant

Olivia Devereese

Project Manager
AC 335

Amanda Cullen

Senior Associate
Muse heads March 591

Liza Sinclair

Senior Consultant
DN 306

Danuta Nott

Business Support Manager
File 4

Paul Armitage

Associate
EB 180 1

Emma Beard

Senior Consultant

Testimonials

In the time we worked together Muse showed a genuine understanding of, and commitment to, our Plan's objectives that I have rarely, if ever, seen matched by other consultancies. A pleasure to work with.
Former Pensions Manager, Scottish & Newcastle Pension Plan
We appointed Muse because of their depth and breadth of knowledge of the pension administration market and their independence. Having an adviser who has such level of experience is critical. Muse helped ensure that the Trustees were confident in the decision they took when selecting their third party administrator. Many implementation projects over-promise and under-deliver. Muse provided expert guidance, alongside our own internal project management function and the third party administrator, to ensure a successful implementation that delivered the planned level of automation from day 1. I would confidently recommend Muse Advisory to other Trustee Boards.
Trustee Director, RBS Pension Trustee Limited
Knowing that commercial links may exist between some consultants and pension service providers, it was Muse’s clear independence that made the difference for us. Firstly, they helped us to consider the different types of DC scheme available, without having a particular product that they were looking to sell. On the second occasion, we were considering Fiduciary Management. Muse helped us understand the pros and cons of Fiduciary Management compared with our current service. Whilst we didn’t move to Fiduciary Management, we did make changes to the way that we work with our appointed investment consultant.
Former Group Head of HR, Drax Group plc

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