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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 12 Mar 2026

Grand designs

Olivia Devereese looks at what makes a good project manager and highlights why it’s important to control change. Governance frameworks around projects brings structure and ensures milestones are met.

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Musings | 12 Mar 2026

AI governance

Artificial Intelligence (AI) is driving considerable change across many industries, including pensions, and whilst there are significant potential benefits available, the risks are real as well. Jo Fellowes explores where AI is currently being used and developed in the pensions industry and considers the changes in Trustee governance required to oversee data, security and cyber risk as AI use continues to evolve.

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Musings | 12 Mar 2026

The key risks for Trustee Boards may not be what you think

We all know that the world is changing – and changing more quickly than ever. Everywhere we look we see evidence of this – geopolitics, climate change, AI are just three areas where the status quo is not what it was a year or even a month ago. How can Trustee Boards address such significant change? In this case study by Amanda Cullen, we shine a light on what worked well when working with a Trustee Board on their strategic thinking.

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The Team

TB Final

Tony Brown

Consultant
RP Final

Robert Plumb

Senior Associate

Muhammed Ansar

Project Analyst
PA Final

Paul Armitage

Head of DC
ER Final

Emma Rogers

Senior Consultant
JF final

Jo Fellowes

Director
DJ F Inal

Daniel Jacobson

Principal Consultant
RC

Robyn Cowan

Senior Consultant
PV Final

Pamjit Virdi

Consultant
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant
ADC Final

Adrian Cooper

Head of Market Engagement
EB Final

Emma Beard

Senior Consultant
SH Final

Steve Hammer

Trustee Secretary
IM Final

Ian McQuade

CEO
AJB Final

Adam Barker

Project Manager
Alan S Final

Alan Simpson

Financial Controller
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
A JM Final

Auline-Jean Melbourne

Associate
OD Final

Olivia Devereese

Project Manager
Mark dallaway

Mark Dallaway

Senior Associate
AS Final

Antonella Sferrino

Associate

Haydn Williams

Project Analyst
RE Final

Reece Eley

Junior Consultant

Paul McBride

Associate
EE 1

Evalinde Eelens

Senior Associate
AC Final

Amanda Cullen

Senior Associate
DN Final

Danuta Nott

Business Support Manager
CC Final

Clare Chilton

Consultant
RC Final

Rosanne Corbett

Director

Callum Taylor

Analyst
AB Final

Aliza Bashir

Analyst
HB Final

Hana Bailey

Senior Consultant
Ryan P Final

Ryan Perrin

IT Support Apprentice
MH Final

Margs Harvey

Business Administrator
CD Final

Cindy Dadier

Head of Operations
BM Final

Barry Mack

Director
CW Final

Claire Wallis

Consultant
SJH Final

Sharon Hine

HR & Business Support Administrator
TO Final

Tom Oakley

Consultant
TK Final

Tammy King

Head of People

Hamida Dadd

Analyst
KEM Final

Katherine Milton

Principal Consultant
EMR Final

Ellen Ratcliffe

Principal Consultant
KM Final

Kate Maloney

Client Director
KJ Final

Kneale Jefferis

Administrator
KW Final

Katy Wilkinson

Consultant

Testimonials

We appointed Muse through a competitive tender to support our actuarial selection process as a result of the thoroughness of their approach, their deep knowledge of the market and value for money. Their support was invaluable in helping us to concentrate on what would make the difference for us from our Actuary so that we could make the selection from some very strong candidates. The team was flexible and approachable; they managed the project for us professionally to ensure that the candidate firms were well briefed and engaged with the project. Muse played an important part in enabling us to select a firm best suited to our requirements and ways of working.
Trustee Secretary, States of Jersey Pension Schemes
When we selected Muse as our Risk Key Function Holder, we were looking for something special that would add value to the Scheme by constructively challenging our perspective. We were not disappointed.
Chair of Trustees, large Irish DC Scheme
We have very much valued working with Muse in a review of our pension administration arrangements. The Muse team was incredibly helpful in helping us prepare for the review, in guiding us through the various assessment stages, and in helping us to get to the right decision for our Schemes. The documentation produced during the process, from the RfP itself, through to the reporting in support of the decision making process, has been first class. I would like to offer my sincere thanks and gratitude for all of the hard work, commitment and support. The Muse team were an absolute delight to work in partnership with, on what could potentially have been a difficult programme.
Group Head of Pensions & Benefits, DMGT

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