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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 30 Jul 2026

Roundtable: The Evolving DC Landscape

We brought together Heads of Pensions, Trustees, and specialists from legal, communications and beyond to discuss the evolving DC landscape focusing on three key topics: consolidation, default retirement and targeted support.

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Case studies | 30 Jul 2026

DC Adviser Review: A second opinion counts

We were approached by a trustee board of a large blue-chip company whose DC investment consultant had been in role for several years. The trustee board had gone through several changes in service contacts at the consultant and had gradually lost confidence in the advice being put forward on the investment aspects of the DC section. It’s worth noting however that the trustee board felt that the scheme’s default fund was in good shape after it had gone through a series of evolutions.

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Musings | 23 Jun 2026

It’s Good to Talk. Isn’t It?

A certain advertising strapline once said, ‘It’s Good to Talk’. And it is. But when it comes to pensions administration, it’s more of a case that we need to talk and especially when it comes to scams. We need to talk about how we talk to members and the language we use not only to improve the member experience generally, but also very specifically to limit the risks of members being scammed.

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The Team

MH Final

Margs Harvey

Business Administrator
RC Final

Rosanne Corbett

Director
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
CW Final

Claire Wallis

Consultant
ER Final

Emma Rogers

Senior Consultant
RC

Robyn Cowan

Senior Consultant
Amanda Cullen V1

Amanda Cullen

Senior Associate

Callum Taylor

Analyst
CC Final

Clare Chilton

Consultant
KEM Final

Katherine Milton

Principal Consultant
A JM Final

Auline-Jean Melbourne

Associate
Alan S Final

Alan Simpson

Financial Controller

Haydn Williams

Project Analyst
RP Final

Robert Plumb

Senior Associate
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant
CD Final

Cindy Dadier

Head of Operations
JF final

Jo Fellowes

Director
DN Final

Danuta Nott

Business Support Manager
DJ F Inal

Daniel Jacobson

Principal Consultant
EMR Final

Ellen Ratcliffe

Principal Consultant
ADC Final

Adrian Cooper

Head of Market Engagement
IM Final

Ian McQuade

CEO

Paul McBride

Associate
Sharon Hine

Sharon Hine

HR & Business Support Administrator
KM Final

Kate Maloney

Client Director
BM Final

Barry Mack

Director
RE Final

Reece Eley

Junior Consultant
TO Final

Tom Oakley

Consultant
Ryan P Final

Ryan Perrin

IT Support Apprentice
Mark dallaway

Mark Dallaway

Senior Associate
HB Final

Hana Bailey

Senior Consultant
EB Final

Emma Beard

Senior Consultant
KW Final

Katy Wilkinson

Consultant

Laura Ospina-Castro

Junior Consultant
AS Final

Antonella Sferrino

Associate
TK Final

Tammy King

Head of People
OD Final

Olivia Devereese

Project Manager
KJ Final

Kneale Jefferis

Administrator
PA Final

Paul Armitage

Head of DC

Muhammed Ansar

Project Analyst

Peter Shaw

Principal
S Murdoch Headshot

Stuart Murdoch

Consultant
AJB Final

Adam Barker

Project Manager
PV Final

Pamjit Virdi

Senior Consultant
Adam Chate

Adam Chate

Senior Consultant
TB Final

Tony Brown

Consultant

Testimonials

Muse’s support was invaluable in making sure we were still able to drive forward our projects, Trustee agenda and actions during the absence of a key team member on maternity leave. It was a pleasure to work with the Muse team and we valued their wider market knowledge, willingness to challenge and independent viewpoint. Because we had worked with Muse before we ‘hit the ground running’ and Muse quickly became part of the team.
Pension Strategy Manager, CYBG plc
Muse helped us to agree a future investment governance model appropriate for our organisation. They have deep knowledge of the advisory and fiduciary management market and we were impressed with how well they listened to all views, helped us consider all the options and, importantly, obtain buy in from all key stakeholders.
Chair of Trustees, Reed Elsevier Pension Trustee Limited
Muse took over as a fully outsourced pensions department on the retirement of our long-standing Pensions Director. We were concerned about losing Scheme knowledge, acquired over many years, but we have been delighted with Muse’s work. Their team approach mitigated our key man risk and, throughout their time with us, they have been reliable and professional, always keeping the regular business-as-usual cycle moving as well as helping us navigate more sensitive issues. The chemistry is good and they work as though they are our in-house pensions department. We appreciate their thoroughness and professionalism and feel well-supported in all areas of work.
Chairman of the Trustee Board, Xerox Pension Scheme

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