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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 2 Dec 2025

Resourcing challenges in pensions: Insights from the Muse Pensions Leaders Roundtable

In the most recent Muse Pensions Leaders Roundtable, we focused on one of the most challenging issues facing the industry today: effective resourcing. Pension schemes are operating in an increasingly complex environment with rising workloads, yet the sector is experiencing an exodus of experienced professionals, taking with them invaluable know-how and technical expertise. Read more about some of the key themes discussed at the roundtable in this article.

Musings | 4 Nov 2025

The Future of Trustee Governance

The government’s decision to launch a consultation into the professional trustee market is very welcome. It’s long overdue. Professional trustees play a vital role in ensuring good governance and protecting member outcomes. The decisions they make and the challenge they should bring directly affect the benefits delivered to millions of savers. So, it's right that we pause and ask whether the structures and incentives in the market still deliver what members need. Read Ian McQuade’s viewpoint recently featured in Professional Pensions.

Musings | 17 Sept 2025

The power of independence

Why should the principle of independence stand at the forefront of your decision-making process? Ellen Ratcliffe explores the role that independence plays in improved outcomes and how value is delivered through the work we do across outsourced pensions management.

RC

Robyn Cowan

Consultant
Ryan P Final

Ryan Perrin

IT Support Apprentice
HD F Inal

Hamida Dadd

Analyst
OD Final

Olivia Devereese

Project Manager
KEM Final

Katherine Milton

Senior Consultant
SJH Final

Sharon Hine

HR & Business Support Administrator
TK Final

Tammy King

Head of People
JG Final

Jamie Goodfellow

Senior Consultant
LS1

Liza Sinclair

Senior Consultant
AB Final

Aliza Bashir

Analyst
AJB Final

Adam Barker

Project Manager
PA Final

Paul Armitage

Associate
ER Final

Emma Rogers

Senior Consultant
TO Final

Tom Oakley

Consultant
SH Final

Steve Hammer

Trustee Secretary
A JM Final

Auline-Jean Melbourne

Associate
KW Final

Katy Wilkinson

Consultant
CD Final

Cindy Dadier

Business Manager
DJ F Inal

Daniel Jacobson

Senior Consultant
CC Final

Clare Chilton

Consultant
EB Final

Emma Beard

Senior Consultant
BM Final

Barry Mack

Director
EE 1

Evalinde Eelens

Senior Associate
RC Final

Rosanne Corbett

Director
AN Final

Ann Namubiru

Consultant
RP Final

Robert Plumb

Senior Associate
JF final

Jo Fellowes

Director
Mark dallaway

Mark Dallaway

Senior Associate
AC Final

Amanda Cullen

Senior Associate
DN Final

Danuta Nott

Business Support Manager
TB Final

Tony Brown

Consultant
Alan S Final

Alan Simpson

Financial Controller
KJ Final

Kneale Jefferis

Administrator
IM Final

Ian McQuade

CEO
ADC Final

Adrian Cooper

Head of Market Engagement
KM Final

Kate Maloney

Client Director
AS Final

Antonella Sferrino

Associate
EMR Final

Ellen Ratcliffe

Senior Consultant
RE Final

Reece Eley

Junior Consultant
CW Final

Claire Wallis

Consultant
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
PV Final

Pamjit Virdi

Consultant
HB Final

Hana Bailey

Senior Consultant
MH Final

Margs Harvey

Business Administrator

Testimonials

Muse supported us with our transition between administrators. Muse challenged both the incoming and incumbent administrator and made sure we asked the right questions and had robust governance around the transition. They provided significant input into our contract negotiations, ensuring that we benefited from their experience of the market. The acceptance criteria that they developed collaboratively with all stakeholders helped ensure we could hold the administrator to account for delivery. Muse are a great team to work with, and they helped us establish a solid foundation for a strong relationship with our administration partner.
Head of Staff Pensions Management, Prudential Staff Pension Scheme
Muse helped us work with our administrator to deliver our transformation programme. They challenged them and asked questions we hadn’t considered. We wouldn’t have achieved the change we needed without the support and experience of the Muse team.
Pension Strategy Manager, CYBG plc
Muse bring a helpful and experienced objectivity to projects which helps guide the Trustee Board through some important decision making with pace.
Former Head of Marks & Spencer Pension Trust, Marks & Spencer Pension Trust Limited

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