Knowledge Hub

Muse Down Hall 579

Check out some of our latest insights into the happenings in the market and keep up to date with our current thinking.

Governance: Think cycles, not boxes

13 Dec 2021

Case studies

Governance is becoming better understood, and more clearly defined. It encompasses everything about governing the scheme. But with a busy agenda to manage, trustees can fall into the trap of overlooking the importance of maintaining effective governance review processes. Some may find it a challenge to prevent governance review processes becoming a periodic box-ticking exercise. Trustees must keep their minds open to what is changing around them and for the need to improve governance.

Resourcing the Pensions Department

13 Dec 2021

Case studies

Our client asked us to conduct a benchmarking exercise investigating in-house company pension teams. During a series of interviews, 10 companies shared their current resourcing structures, activities, challenges and drivers.

Programme Management: Benefits

13 Dec 2021

Case studies

Have you ever found yourself in the position of facing a forced change? How do you manage a complex project with tight deadlines at short notice? Well, our client needed to select a new TPA within a limited time, which was beyond their control. They not only had to complete this change, but manage a large data and pension over/ underpayments rectification project at the same time and across both incumbent and successor TPAs.

Assessing Trustee Effectiveness

13 Dec 2021

Case studies

Self-assessment is reliant on objectivity; an ability to detach yourself from the daily rigours of trusteeship, to take an impartial look at the way you work, to be open-minded to ideas and challenge the established procedures, and to retain neutrality against criticism.

Trustee Resourcing

13 Dec 2021

Case studies

We often work with trustee boards who, for various reasons, have found it necessary to assume a more operational role: more like an executive management team than the non-executive role intended for trustees.

What is the right DC scheme for you?

13 Dec 2021

Case studies

The sponsor had put in place a contract based scheme early in the 2000s, and had changed provider in 2007. As the scheme had grown and become the main scheme for employees, and the governance committee had taken a more active role in the scheme, it was becoming clear that the solution was not matching the needs of the sponsor nor the scheme members.

RC

Robyn Cowan

Consultant
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
CC Final

Clare Chilton

Consultant
Mark dallaway

Mark Dallaway

Senior Associate
LS1

Liza Sinclair

Senior Consultant
OD Final

Olivia Devereese

Project Manager
RP Final

Robert Plumb

Senior Associate
PV Final

Pamjit Virdi

Consultant
AS Final

Antonella Sferrino

Associate
KM Final

Kate Maloney

Client Director
A JM Final

Auline-Jean Melbourne

Associate
IM Final

Ian McQuade

CEO
TO Final

Tom Oakley

Consultant
RC Final

Rosanne Corbett

Director
DN Final

Danuta Nott

Business Support Manager
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant
AN Final

Ann Namubiru

Consultant
ER Final

Emma Rogers

Senior Consultant
KEM Final

Katherine Milton

Senior Consultant
ADC Final

Adrian Cooper

Head of Market Engagement
CW Final

Claire Wallis

Consultant
SJH Final

Sharon Hine

HR & Business Support Administrator
TK Final

Tammy King

Head of People
EMR Final

Ellen Ratcliffe

Senior Consultant
HD F Inal

Hamida Dadd

Analyst
KW Final

Katy Wilkinson

Consultant
SH Final

Steve Hammer

Trustee Secretary
AJB Final

Adam Barker

Project Manager
MH Final

Margs Harvey

Business Administrator
HB Final

Hana Bailey

Senior Consultant
AB Final

Aliza Bashir

Analyst
PA Final

Paul Armitage

Associate
EB Final

Emma Beard

Senior Consultant
CD Final

Cindy Dadier

Business Manager
JG Final

Jamie Goodfellow

Senior Consultant
BM Final

Barry Mack

Director
DJ F Inal

Daniel Jacobson

Senior Consultant
RE Final

Reece Eley

Junior Consultant
KJ Final

Kneale Jefferis

Administrator
JF final

Jo Fellowes

Director
Alan S Final

Alan Simpson

Financial Controller
TB Final

Tony Brown

Consultant
Ryan P Final

Ryan Perrin

IT Support Apprentice
EE 1

Evalinde Eelens

Senior Associate
AC Final

Amanda Cullen

Senior Associate

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