Knowledge Hub

Muse Down Hall 579

Check out some of our latest insights into the happenings in the market and keep up to date with our current thinking.

The Future of Trustee Governance

4 Nov 2025

Musings

The government’s decision to launch a consultation into the professional trustee market is very welcome. It’s long overdue. Professional trustees play a vital role in ensuring good governance and protecting member outcomes. The decisions they make and the challenge they should bring directly affect the benefits delivered to millions of savers. So, it's right that we pause and ask whether the structures and incentives in the market still deliver what members need. Read Ian McQuade’s viewpoint recently featured in Professional Pensions.

Dashboards: Are we nearly there yet?

17 Sept 2025

Musings

After years of planning, preparation and decisions, we’re nearly there. Now the dashboard journey is beginning, what’s next? In this article, Jo Fellowes shines a spotlight on the key areas that schemes and trustees need to think about; strategies for maintaining data, connection to the dashboard ecosystem, what’s expected of trustees, the unknowns of member demand and what members are likely to care about.

Implementing post DC retirement solutions

17 Sept 2025

Musings

The Pension Schemes Bill 2025 is expected to place new duties on trustees to provide “default pension benefit solutions” for DC members. Paul Armitage looks at the current landscape and what might be expected going forwards, including considerations for trustees.

The power of independence

17 Sept 2025

Musings

Why should the principle of independence stand at the forefront of your decision-making process? Ellen Ratcliffe explores the role that independence plays in improved outcomes and how value is delivered through the work we do across outsourced pensions management.

Getting the most out of the Own Risk Assessment (ORA)

16 Jun 2025

Musings

With ORAs now underway, Rosanne shares tips on what’s required in the ORA and how to go about completing it. For those who haven’t yet started, it’s helpful to understand what the ORA covers and what Trustees are asked to assess and evidence from a governance and risk management perspective.

How do you decide between in-house versus outsourced pensions management?

16 Jun 2025

Musings

In the last edition of Muse News, Ellen looked at the role of the pensions manager, which has become significantly more demanding. With the increasing weight of project work, such as dashboards, GMP work and end-game journey planning, alongside business-as-usual activities, managing resource and key person risk is critical. Ellen takes a deeper dive into factors that should be considered when looking at in-house versus outsourced pensions management – cost, managing risks, sustainability and flexibility.

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Liza Sinclair

Senior Consultant
RE Final

Reece Eley

Junior Consultant
JG Final

Jamie Goodfellow

Senior Consultant
HD F Inal

Hamida Dadd

Analyst
OD Final

Olivia Devereese

Project Manager
RC Final

Rosanne Corbett

Director
JF final

Jo Fellowes

Director
AB Final

Aliza Bashir

Analyst
PV Final

Pamjit Virdi

Consultant
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Antonella Sferrino

Associate
ADC Final

Adrian Cooper

Head of Market Engagement
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Evalinde Eelens

Senior Associate
Ryan P Final

Ryan Perrin

IT Support Apprentice
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Auline-Jean Melbourne

Associate
SH Final

Steve Hammer

Trustee Secretary
PA Final

Paul Armitage

Associate
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Ian McQuade

CEO
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Katy Wilkinson

Consultant
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Margs Harvey

Business Administrator
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Danuta Nott

Business Support Manager
CC Final

Clare Chilton

Consultant
SJH Final

Sharon Hine

HR & Business Support Administrator
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Barry Mack

Director
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Mark Dallaway

Senior Associate
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Emma Rogers

Senior Consultant
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Ann Namubiru

Consultant
TB Final

Tony Brown

Consultant
AJB Final

Adam Barker

Project Manager
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Kneale Jefferis

Administrator
Alan S Final

Alan Simpson

Financial Controller
DJ F Inal

Daniel Jacobson

Senior Consultant
EB Final

Emma Beard

Senior Consultant
RP Final

Robert Plumb

Senior Associate
KM Final

Kate Maloney

Client Director
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
TO Final

Tom Oakley

Consultant
RC

Robyn Cowan

Consultant
KEM Final

Katherine Milton

Senior Consultant
AC Final

Amanda Cullen

Senior Associate
CW Final

Claire Wallis

Consultant
CD Final

Cindy Dadier

Business Manager
HB Final

Hana Bailey

Senior Consultant
TK Final

Tammy King

Head of People
EMR Final

Ellen Ratcliffe

Senior Consultant

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