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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 17 Apr 2026

Roundtable: Effective Pensions Administration

What is the ‘utopia’ for pensions administration? That was the theme for our latest Pensions Leaders dinner, which brought together a mix of professional trustees, Heads of Pensions and representatives from administration providers to share knowledge, ideas and wisdom on what effective administration should look like in 2030 and beyond. It was a lively discussion and we’ve provided a summary of the key points and takeaways.

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Musings | 12 Mar 2026

Grand designs

Olivia Devereese looks at what makes a good project manager and highlights why it’s important to control change. Governance frameworks around projects brings structure and ensures milestones are met.

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Musings | 12 Mar 2026

AI governance

Artificial Intelligence (AI) is driving considerable change across many industries, including pensions, and whilst there are significant potential benefits available, the risks are real as well. Jo Fellowes explores where AI is currently being used and developed in the pensions industry and considers the changes in Trustee governance required to oversee data, security and cyber risk as AI use continues to evolve.

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The Team

PV Final

Pamjit Virdi

Consultant
RE Final

Reece Eley

Junior Consultant
SH Final

Steve Hammer

Trustee Secretary
AC Final

Amanda Cullen

Senior Associate
EB Final

Emma Beard

Senior Consultant
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant
DN Final

Danuta Nott

Business Support Manager
RC

Robyn Cowan

Senior Consultant
JF final

Jo Fellowes

Director
Ryan P Final

Ryan Perrin

IT Support Apprentice
IM Final

Ian McQuade

CEO
SJH Final

Sharon Hine

HR & Business Support Administrator

Hamida Dadd

Analyst
EMR Final

Ellen Ratcliffe

Principal Consultant
HB Final

Hana Bailey

Senior Consultant
KJ Final

Kneale Jefferis

Administrator
CW Final

Claire Wallis

Consultant
MH Final

Margs Harvey

Business Administrator

Callum Taylor

Analyst
KW Final

Katy Wilkinson

Consultant
DJ F Inal

Daniel Jacobson

Principal Consultant
A JM Final

Auline-Jean Melbourne

Associate
BM Final

Barry Mack

Director
TK Final

Tammy King

Head of People
Mark dallaway

Mark Dallaway

Senior Associate
PA Final

Paul Armitage

Head of DC

Haydn Williams

Project Analyst
Alan S Final

Alan Simpson

Financial Controller
CC Final

Clare Chilton

Consultant
ADC Final

Adrian Cooper

Head of Market Engagement
ER Final

Emma Rogers

Senior Consultant
CD Final

Cindy Dadier

Head of Operations

Muhammed Ansar

Project Analyst
RP Final

Robert Plumb

Senior Associate
TO Final

Tom Oakley

Consultant
RC Final

Rosanne Corbett

Director
KEM Final

Katherine Milton

Principal Consultant
KM Final

Kate Maloney

Client Director
AS Final

Antonella Sferrino

Associate

Paul McBride

Associate
TB Final

Tony Brown

Consultant
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
AJB Final

Adam Barker

Project Manager
AB Final

Aliza Bashir

Analyst
OD Final

Olivia Devereese

Project Manager

Testimonials

It was great working with Muse and if we undertake another review we will most definitely be in touch. We could not have got through this without Muse.
UK Group Pensions Manager, Total
We appointed Muse to step in when our long-standing Pensions Manager announced his retirement. Their team managed to get up to speed quickly, complete an effective handover and ensure our day-to-day business continues to run, whilst at the same time helping us select, appoint and transition to a new administrator. Muse has become a key part of our team, coordinating activities across advisers. The Muse team has spotted opportunities to bring governance and market insight into the day to day management of our schemes. We feel we are in good hands and, importantly, enjoy working together.
Independent Chair of Trustees, John Laing
Muse bring a helpful and experienced objectivity to projects which helps guide the Trustee Board through some important decision making with pace.
Former Head of Marks & Spencer Pension Trust, Marks & Spencer Pension Trust Limited

Helping Trustees and Companies to better govern their pension schemes

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