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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 30 Jul 2026

Roundtable: The Evolving DC Landscape

We brought together Heads of Pensions, Trustees, and specialists from legal, communications and beyond to discuss the evolving DC landscape focusing on three key topics: consolidation, default retirement and targeted support.

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Case studies | 30 Jul 2026

DC Adviser Review: A second opinion counts

We were approached by a trustee board of a large blue-chip company whose DC investment consultant had been in role for several years. The trustee board had gone through several changes in service contacts at the consultant and had gradually lost confidence in the advice being put forward on the investment aspects of the DC section. It’s worth noting however that the trustee board felt that the scheme’s default fund was in good shape after it had gone through a series of evolutions.

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Musings | 23 Jun 2026

It’s Good to Talk. Isn’t It?

A certain advertising strapline once said, ‘It’s Good to Talk’. And it is. But when it comes to pensions administration, it’s more of a case that we need to talk and especially when it comes to scams. We need to talk about how we talk to members and the language we use not only to improve the member experience generally, but also very specifically to limit the risks of members being scammed.

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The Team

DJ F Inal

Daniel Jacobson

Principal Consultant
EB Final

Emma Beard

Senior Consultant
ER Final

Emma Rogers

Senior Consultant
TO Final

Tom Oakley

Consultant
RE Final

Reece Eley

Junior Consultant
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant
IM Final

Ian McQuade

CEO
Adam Chate

Adam Chate

Senior Consultant
AS Final

Antonella Sferrino

Associate

Haydn Williams

Project Analyst
KW Final

Katy Wilkinson

Consultant
CD Final

Cindy Dadier

Head of Operations
S Murdoch Headshot

Stuart Murdoch

Consultant
KJ Final

Kneale Jefferis

Administrator
Ryan P Final

Ryan Perrin

IT Support Apprentice
CW Final

Claire Wallis

Consultant
KEM Final

Katherine Milton

Principal Consultant
Alan S Final

Alan Simpson

Financial Controller
RC

Robyn Cowan

Senior Consultant
Amanda Cullen V1

Amanda Cullen

Senior Associate
EMR Final

Ellen Ratcliffe

Principal Consultant
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
RC Final

Rosanne Corbett

Director
BM Final

Barry Mack

Director

Paul McBride

Associate

Callum Taylor

Analyst
RP Final

Robert Plumb

Senior Associate
PV Final

Pamjit Virdi

Senior Consultant
Mark dallaway

Mark Dallaway

Senior Associate
Sharon Hine

Sharon Hine

HR & Business Support Administrator
AJB Final

Adam Barker

Project Manager

Laura Ospina-Castro

Junior Consultant
OD Final

Olivia Devereese

Project Manager
TK Final

Tammy King

Head of People
JF final

Jo Fellowes

Director
ADC Final

Adrian Cooper

Head of Market Engagement
KM Final

Kate Maloney

Client Director

Peter Shaw

Principal
PA Final

Paul Armitage

Head of DC
HB Final

Hana Bailey

Senior Consultant
DN Final

Danuta Nott

Business Support Manager
TB Final

Tony Brown

Consultant
CC Final

Clare Chilton

Consultant

Muhammed Ansar

Project Analyst
A JM Final

Auline-Jean Melbourne

Associate
MH Final

Margs Harvey

Business Administrator

Testimonials

Knowing that commercial links may exist between some consultants and pension service providers, it was Muse’s clear independence that made the difference for us. Firstly, they helped us to consider the different types of DC scheme available, without having a particular product that they were looking to sell. On the second occasion, we were considering Fiduciary Management. Muse helped us understand the pros and cons of Fiduciary Management compared with our current service. Whilst we didn’t move to Fiduciary Management, we did make changes to the way that we work with our appointed investment consultant.
Former Group Head of HR, Drax Group plc
Muse bring a helpful and experienced objectivity to projects which helps guide the Trustee Board through some important decision making with pace.
Former Head of Marks & Spencer Pension Trust, Marks & Spencer Pension Trust Limited
We have very much valued working with Muse in a review of our pension administration arrangements. The Muse team was incredibly helpful in helping us prepare for the review, in guiding us through the various assessment stages, and in helping us to get to the right decision for our Schemes. The documentation produced during the process, from the RfP itself, through to the reporting in support of the decision making process, has been first class. I would like to offer my sincere thanks and gratitude for all of the hard work, commitment and support. The Muse team were an absolute delight to work in partnership with, on what could potentially have been a difficult programme.
Group Head of Pensions & Benefits, DMGT

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