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Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 17 Apr 2026

Roundtable: Effective Pensions Administration

What is the ‘utopia’ for pensions administration? That was the theme for our latest Pensions Leaders dinner, which brought together a mix of professional trustees, Heads of Pensions and representatives from administration providers to share knowledge, ideas and wisdom on what effective administration should look like in 2030 and beyond. It was a lively discussion and we’ve provided a summary of the key points and takeaways.

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Musings | 12 Mar 2026

Grand designs

Olivia Devereese looks at what makes a good project manager and highlights why it’s important to control change. Governance frameworks around projects brings structure and ensures milestones are met.

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Musings | 12 Mar 2026

AI governance

Artificial Intelligence (AI) is driving considerable change across many industries, including pensions, and whilst there are significant potential benefits available, the risks are real as well. Jo Fellowes explores where AI is currently being used and developed in the pensions industry and considers the changes in Trustee governance required to oversee data, security and cyber risk as AI use continues to evolve.

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The Team

Muhammed Ansar

Project Analyst
IM Final

Ian McQuade

CEO
RC Final

Rosanne Corbett

Director
EB Final

Emma Beard

Senior Consultant
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
ADC Final

Adrian Cooper

Head of Market Engagement
AS Final

Antonella Sferrino

Associate
Sharon Hine

Sharon Hine

HR & Business Support Administrator

Hamida Dadd

Analyst
DJ F Inal

Daniel Jacobson

Principal Consultant
TK Final

Tammy King

Head of People
PV Final

Pamjit Virdi

Consultant
KW Final

Katy Wilkinson

Consultant
CC Final

Clare Chilton

Consultant

Paul McBride

Associate
TB Final

Tony Brown

Consultant
EMR Final

Ellen Ratcliffe

Principal Consultant
Alan S Final

Alan Simpson

Financial Controller
TO Final

Tom Oakley

Consultant
AJB Final

Adam Barker

Project Manager
AC Final

Amanda Cullen

Senior Associate
Mark dallaway

Mark Dallaway

Senior Associate
RE Final

Reece Eley

Junior Consultant
AB Final

Aliza Bashir

Analyst
BM Final

Barry Mack

Director
RP Final

Robert Plumb

Senior Associate
Ryan P Final

Ryan Perrin

IT Support Apprentice
ER Final

Emma Rogers

Senior Consultant
A JM Final

Auline-Jean Melbourne

Associate
PA Final

Paul Armitage

Head of DC
KJ Final

Kneale Jefferis

Administrator
KEM Final

Katherine Milton

Principal Consultant
CD Final

Cindy Dadier

Head of Operations
JF final

Jo Fellowes

Director
KM Final

Kate Maloney

Client Director

Callum Taylor

Analyst
HB Final

Hana Bailey

Senior Consultant

Haydn Williams

Project Analyst
SH Final

Steve Hammer

Trustee Secretary
MH Final

Margs Harvey

Business Administrator
DN Final

Danuta Nott

Business Support Manager
OD Final

Olivia Devereese

Project Manager
CW Final

Claire Wallis

Consultant
RC

Robyn Cowan

Senior Consultant

Testimonials

Muse bring a helpful and experienced objectivity to projects which helps guide the Trustee Board through some important decision making with pace.
Former Head of Marks & Spencer Pension Trust, Marks & Spencer Pension Trust Limited
We appointed Muse Advisory for our first external review of board effectiveness. It was undertaken independently by Muse in line with good practice under the UK corporate governance code whilst recognising we are a young organisation building the business for our LGPS shareholders. It was a thorough process but not at all disruptive, with strong involvement of Board, Executive and wider stakeholders. There was a lot of relevant feedback with useful ideas in the Muse report, with a clear presentation of the findings enabling us to discuss and agree the actions to take forward. Overall, it has been a comprehensive and insightful piece of work by Muse.
Chair, Border to Cost Pensions Partnership
Muse worked skillfully with the trustees, our advisers and our main Company contacts to help us review trustee board effectiveness and provide independent insights. Muse set their report in a strategic context for the scheme and it was evident Muse understood our unique challenges as well as comparisons to peer schemes. They framed proportionate views and made clear recommendations for actions that we are now taking forward. It has been a good piece of work, and worthwhile. It will help us work with the Company to make further progress on the scheme. The other trustees had not experienced an effectiveness review; they found it easy to work with Muse and engaged well with the trustee board’s discussion of the report findings.
Independent Trustee Chair, QinetiQ Pension Scheme

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