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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 4 Nov 2025

The Future of Trustee Governance

The government’s decision to launch a consultation into the professional trustee market is very welcome. It’s long overdue. Professional trustees play a vital role in ensuring good governance and protecting member outcomes. The decisions they make and the challenge they should bring directly affect the benefits delivered to millions of savers. So, it's right that we pause and ask whether the structures and incentives in the market still deliver what members need. Read Ian McQuade’s viewpoint recently featured in Professional Pensions.

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Musings | 17 Sept 2025

The power of independence

Why should the principle of independence stand at the forefront of your decision-making process? Ellen Ratcliffe explores the role that independence plays in improved outcomes and how value is delivered through the work we do across outsourced pensions management.

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Musings | 17 Sept 2025

Implementing post DC retirement solutions

The Pension Schemes Bill 2025 is expected to place new duties on trustees to provide “default pension benefit solutions” for DC members. Paul Armitage looks at the current landscape and what might be expected going forwards, including considerations for trustees.

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The Team

Mark dallaway

Mark Dallaway

Senior Associate
AN Final

Ann Namubiru

Consultant
A JM Final

Auline-Jean Melbourne

Associate
CC Final

Clare Chilton

Consultant
TO Final

Tom Oakley

Consultant
CW Final

Claire Wallis

Consultant
AC Final

Amanda Cullen

Senior Associate
RC

Robyn Cowan

Consultant
AJB Final

Adam Barker

Project Manager
SJH Final

Sharon Hine

HR & Business Support Administrator
LS1

Liza Sinclair

Senior Consultant
ER Final

Emma Rogers

Senior Consultant
KM Final

Kate Maloney

Client Director
EB Final

Emma Beard

Senior Consultant
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
DN Final

Danuta Nott

Business Support Manager
KEM Final

Katherine Milton

Senior Consultant
HD F Inal

Hamida Dadd

Analyst
BM Final

Barry Mack

Director
KJ Final

Kneale Jefferis

Administrator
RP Final

Robert Plumb

Senior Associate
Alan S Final

Alan Simpson

Financial Controller
OD Final

Olivia Devereese

Project Manager
JF final

Jo Fellowes

Director
JG Final

Jamie Goodfellow

Senior Consultant
RC Final

Rosanne Corbett

Director
IM Final

Ian McQuade

CEO

Paul McBride

Associate
ADC Final

Adrian Cooper

Head of Market Engagement
PA Final

Paul Armitage

Associate
TB Final

Tony Brown

Consultant
KW Final

Katy Wilkinson

Consultant
DJ F Inal

Daniel Jacobson

Senior Consultant
MH Final

Margs Harvey

Business Administrator
Ryan P Final

Ryan Perrin

IT Support Apprentice
SH Final

Steve Hammer

Trustee Secretary
AB Final

Aliza Bashir

Analyst
CD Final

Cindy Dadier

Business Manager
TK Final

Tammy King

Head of People
RE Final

Reece Eley

Junior Consultant
HB Final

Hana Bailey

Senior Consultant
PV Final

Pamjit Virdi

Consultant
EE 1

Evalinde Eelens

Senior Associate
AS Final

Antonella Sferrino

Associate
EMR Final

Ellen Ratcliffe

Senior Consultant

Testimonials

We have very much valued working with Muse in a review of our pension administration arrangements. The Muse team was incredibly helpful in helping us prepare for the review, in guiding us through the various assessment stages, and in helping us to get to the right decision for our Schemes. The documentation produced during the process, from the RfP itself, through to the reporting in support of the decision making process, has been first class. I would like to offer my sincere thanks and gratitude for all of the hard work, commitment and support. The Muse team were an absolute delight to work in partnership with, on what could potentially have been a difficult programme.
Group Head of Pensions & Benefits, DMGT
Muse was a highly valued resource to both the Trustee and our executive team. They helped us focus on our strategic priorities, whilst also helping the team deliver and move the scheme towards its goals. Along with this, they were a safe pair of hands delivering the regular business-as-usual work in the quarterly cycles. We enjoyed working together and appreciated their pragmatism and wider market views. Muse's team has added value at various levels of the organisation and helped us through a period of significant change.
CEO, National Grid - Trustee Executive Limited
Muse helped us switch our administration provider. Their work included confirming the decision to change providers, identifying our requirements, facilitating the entire RfP process and then advising on commercial/ operational contractual matters. This was a significant project for us. It was completed successfully on time and on budget. Muse’s advice, professionalism and efficiency was excellent throughout, and their guidance and expertise was both reassuring and very much appreciated.
Trustee Chair, Aliaxis UK Defined Benefit Pension Scheme

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