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Muse Down Hall 269

Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 28 Sept 2026

Concentration risk in trustee services

What happens when a significant proportion of a scheme’s knowledge, governance activity and institutional memory becomes concentrated within a single organisation? Katherine Milton, who is part of our outsourced pensions management leadership team, looks at some of the challenges with concentration risk and outlines the key questions that trustees need to ask when assessing supplier concentration risk.

Musings | 28 Sept 2026

Private markets in UK pension defaults

Private markets could be a valuable addition to UK pension scheme default funds, especially for members who are many years from retirement. This area, however, is not without its challenges. In this article, Paul Armitage, Head of DC at Muse, looks at what this means for charges and member communications.  

Musings | 28 Sept 2026

AI governance

Artificial Intelligence (AI) is driving considerable change across many industries, including pensions, and whilst there are significant potential benefits available, the risks are real as well. Jo Fellowes explores where AI is currently being used and developed in the pensions industry and considers the changes in Trustee governance required to oversee data, security and cyber risk as AI use continues to evolve.

TB Final

Tony Brown

Consultant
TO Final

Tom Oakley

Consultant
CD Final

Cindy Dadier

Head of Operations
PA Final

Paul Armitage

Head of DC
IM Final

Ian McQuade

CEO
RE Final

Reece Eley

Junior Consultant
RC

Robyn Cowan

Senior Consultant
DN Final

Danuta Nott

Business Support Manager
Amanda Cullen V1

Amanda Cullen

Senior Associate
RC Final

Rosanne Corbett

Director
EMR Final

Ellen Ratcliffe

Principal Consultant
EB Final

Emma Beard

Senior Consultant
CW Final

Claire Wallis

Consultant
KM Final

Kate Maloney

Client Director
S Murdoch Headshot

Stuart Murdoch

Consultant
Alan S Final

Alan Simpson

Financial Controller
Sharon Hine

Sharon Hine

HR & Business Support Administrator
ER Final

Emma Rogers

Senior Consultant
AJB Final

Adam Barker

Project Manager
CC Final

Clare Chilton

Consultant
KEM Final

Katherine Milton

Principal Consultant
Ryan P Final

Ryan Perrin

IT Support Apprentice
A JM Final

Auline-Jean Melbourne

Associate
PV Final

Pamjit Virdi

Senior Consultant
Adam Chate

Adam Chate

Senior Consultant
ADC Final

Adrian Cooper

Head of Market Engagement
MH Final

Margs Harvey

Business Administrator
TK Final

Tammy King

Head of People
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
OD Final

Olivia Devereese

Project Manager
AS Final

Antonella Sferrino

Associate
HB Final

Hana Bailey

Senior Consultant
DJ F Inal

Daniel Jacobson

Principal Consultant
Mark dallaway

Mark Dallaway

Senior Associate
KJ Final

Kneale Jefferis

Administrator
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant
JF final

Jo Fellowes

Director
RP Final

Robert Plumb

Senior Associate
KW Final

Katy Wilkinson

Consultant

Testimonials

Muse bring a helpful and experienced objectivity to projects which helps guide the Trustee Board through some important decision making with pace.
Former Head of Marks & Spencer Pension Trust, Marks & Spencer Pension Trust Limited
We engaged Muse, in advance of our administration contract renewal, to review the service and contractual terms and ensure we received overall value for money from our third party administrator. I was delighted with the outcome and the material improvement we achieved.
Former Head of Pensions, Vodafone
Muse run very bespoke, organised and professional selection exercises. We enjoy working with Stacy and the team as their independence encourages sharing of information and a strong working relationship.
Head of DC Sales, Legal & General

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