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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 4 Nov 2025

The Future of Trustee Governance

The government’s decision to launch a consultation into the professional trustee market is very welcome. It’s long overdue. Professional trustees play a vital role in ensuring good governance and protecting member outcomes. The decisions they make and the challenge they should bring directly affect the benefits delivered to millions of savers. So, it's right that we pause and ask whether the structures and incentives in the market still deliver what members need. Read Ian McQuade’s viewpoint recently featured in Professional Pensions.

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Musings | 17 Sept 2025

The power of independence

Why should the principle of independence stand at the forefront of your decision-making process? Ellen Ratcliffe explores the role that independence plays in improved outcomes and how value is delivered through the work we do across outsourced pensions management.

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Musings | 17 Sept 2025

Implementing post DC retirement solutions

The Pension Schemes Bill 2025 is expected to place new duties on trustees to provide “default pension benefit solutions” for DC members. Paul Armitage looks at the current landscape and what might be expected going forwards, including considerations for trustees.

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The Team

CD Final

Cindy Dadier

Business Manager
AJB Final

Adam Barker

Project Manager
LS1

Liza Sinclair

Senior Consultant
DJ F Inal

Daniel Jacobson

Senior Consultant
EB Final

Emma Beard

Senior Consultant
RC

Robyn Cowan

Consultant
ER Final

Emma Rogers

Senior Consultant
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
Ryan P Final

Ryan Perrin

IT Support Apprentice
Alan S Final

Alan Simpson

Financial Controller
TK Final

Tammy King

Head of People
SH Final

Steve Hammer

Trustee Secretary
DN Final

Danuta Nott

Business Support Manager
AB Final

Aliza Bashir

Analyst
KJ Final

Kneale Jefferis

Administrator
IM Final

Ian McQuade

CEO
PA Final

Paul Armitage

Associate
AC Final

Amanda Cullen

Senior Associate
KM Final

Kate Maloney

Client Director
JF final

Jo Fellowes

Director
ADC Final

Adrian Cooper

Head of Market Engagement
TO Final

Tom Oakley

Consultant
CC Final

Clare Chilton

Consultant
Mark dallaway

Mark Dallaway

Senior Associate
RC Final

Rosanne Corbett

Director
HD F Inal

Hamida Dadd

Analyst
CW Final

Claire Wallis

Consultant
KEM Final

Katherine Milton

Senior Consultant
TB Final

Tony Brown

Consultant
EMR Final

Ellen Ratcliffe

Senior Consultant
AS Final

Antonella Sferrino

Associate
EE 1

Evalinde Eelens

Senior Associate

Paul McBride

Associate
PV Final

Pamjit Virdi

Consultant

Callum Taylor

Analyst
HB Final

Hana Bailey

Senior Consultant
A JM Final

Auline-Jean Melbourne

Associate
JG Final

Jamie Goodfellow

Senior Consultant
RP Final

Robert Plumb

Senior Associate
KW Final

Katy Wilkinson

Consultant
MH Final

Margs Harvey

Business Administrator
RE Final

Reece Eley

Junior Consultant
SJH Final

Sharon Hine

HR & Business Support Administrator
OD Final

Olivia Devereese

Project Manager
AN Final

Ann Namubiru

Consultant
BM Final

Barry Mack

Director

Testimonials

Muse have helped us via an independent trustee effectiveness review, a discussion workshop for the board on the findings and subsequently some planning and facilitation work for Trustee strategy sessions. The Muse team are highly capable with a strong client focus in the way they work, with us and our other advisers. Our trustee board is skilled and expects high quality and good value for money from advisers. Muse has consistently delivered this.
Chair, 3i Group Pension Plan
We have very much valued working with Muse in a review of our pension administration arrangements. The Muse team was incredibly helpful in helping us prepare for the review, in guiding us through the various assessment stages, and in helping us to get to the right decision for our Schemes. The documentation produced during the process, from the RfP itself, through to the reporting in support of the decision making process, has been first class. I would like to offer my sincere thanks and gratitude for all of the hard work, commitment and support. The Muse team were an absolute delight to work in partnership with, on what could potentially have been a difficult programme.
Group Head of Pensions & Benefits, DMGT
It was a pleasure to work with Muse on our Administrator selection process. As we were outsourcing for the first time, which is particularly challenging, their insight into the market and the administrators we saw, guiding us through the minefield of selection, gave us confidence that we were making the most informed decision. Muse’s process was pragmatic and effective, always considerate of the circumstances of the in-house team. We continued to rely on Muse’s support particularly throughout the contracting stage where their knowledge & experience proved invaluable as well as the transition stage; they challenged the administrator and asked the questions we didn’t know to ask. I would have no hesitation in recommending them.
Trustee Director, Molins UK Pension Fund Trustee Limited

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