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Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 4 Nov 2025

The Future of Trustee Governance

The government’s decision to launch a consultation into the professional trustee market is very welcome. It’s long overdue. Professional trustees play a vital role in ensuring good governance and protecting member outcomes. The decisions they make and the challenge they should bring directly affect the benefits delivered to millions of savers. So, it's right that we pause and ask whether the structures and incentives in the market still deliver what members need. Read Ian McQuade’s viewpoint recently featured in Professional Pensions.

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Musings | 17 Sept 2025

The power of independence

Why should the principle of independence stand at the forefront of your decision-making process? Ellen Ratcliffe explores the role that independence plays in improved outcomes and how value is delivered through the work we do across outsourced pensions management.

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Musings | 17 Sept 2025

Implementing post DC retirement solutions

The Pension Schemes Bill 2025 is expected to place new duties on trustees to provide “default pension benefit solutions” for DC members. Paul Armitage looks at the current landscape and what might be expected going forwards, including considerations for trustees.

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The Team

DJ F Inal

Daniel Jacobson

Senior Consultant
EMR Final

Ellen Ratcliffe

Senior Consultant
KW Final

Katy Wilkinson

Consultant
A JM Final

Auline-Jean Melbourne

Associate
HB Final

Hana Bailey

Senior Consultant
CW Final

Claire Wallis

Consultant
AS Final

Antonella Sferrino

Associate
BM Final

Barry Mack

Director
AJB Final

Adam Barker

Project Manager
HD F Inal

Hamida Dadd

Analyst
RE Final

Reece Eley

Junior Consultant
SH Final

Steve Hammer

Trustee Secretary
CC Final

Clare Chilton

Consultant
PV Final

Pamjit Virdi

Consultant
RC

Robyn Cowan

Consultant
LS1

Liza Sinclair

Senior Consultant
ER Final

Emma Rogers

Senior Consultant
KM Final

Kate Maloney

Client Director
EE 1

Evalinde Eelens

Senior Associate
Mark dallaway

Mark Dallaway

Senior Associate
OD Final

Olivia Devereese

Project Manager
AC Final

Amanda Cullen

Senior Associate

Paul McBride

Associate
KEM Final

Katherine Milton

Senior Consultant
JG Final

Jamie Goodfellow

Senior Consultant
JF final

Jo Fellowes

Director
TK Final

Tammy King

Head of People
AB Final

Aliza Bashir

Analyst
KJ Final

Kneale Jefferis

Administrator
ADC Final

Adrian Cooper

Head of Market Engagement
SJH Final

Sharon Hine

HR & Business Support Administrator
IM Final

Ian McQuade

CEO
AN Final

Ann Namubiru

Consultant
EB Final

Emma Beard

Senior Consultant
TB Final

Tony Brown

Consultant
Ryan P Final

Ryan Perrin

IT Support Apprentice
TO Final

Tom Oakley

Consultant
MH Final

Margs Harvey

Business Administrator
PA Final

Paul Armitage

Associate
RC Final

Rosanne Corbett

Director
Alan S Final

Alan Simpson

Financial Controller
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
RP Final

Robert Plumb

Senior Associate
DN Final

Danuta Nott

Business Support Manager
CD Final

Cindy Dadier

Business Manager

Testimonials

Muse took over as a fully outsourced pensions department on the retirement of our long-standing Pensions Director. We were concerned about losing Scheme knowledge, acquired over many years, but we have been delighted with Muse’s work. Their team approach mitigated our key man risk and, throughout their time with us, they have been reliable and professional, always keeping the regular business-as-usual cycle moving as well as helping us navigate more sensitive issues. The chemistry is good and they work as though they are our in-house pensions department. We appreciate their thoroughness and professionalism and feel well-supported in all areas of work.
Chairman of the Trustee Board, Xerox Pension Scheme
We appointed Muse because of their depth and breadth of knowledge of the pension administration market and their independence. Having an adviser who has such level of experience is critical. Muse helped ensure that the Trustees were confident in the decision they took when selecting their third party administrator. Many implementation projects over-promise and under-deliver. Muse provided expert guidance, alongside our own internal project management function and the third party administrator, to ensure a successful implementation that delivered the planned level of automation from day 1. I would confidently recommend Muse Advisory to other Trustee Boards.
Trustee Director, RBS Pension Trustee Limited
Muse helped us to agree a future investment governance model appropriate for our organisation. They have deep knowledge of the advisory and fiduciary management market and we were impressed with how well they listened to all views, helped us consider all the options and, importantly, obtain buy in from all key stakeholders.
Chair of Trustees, Reed Elsevier Pension Trustee Limited

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