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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 30 Jul 2026

Roundtable: The Evolving DC Landscape

We brought together Heads of Pensions, Trustees, and specialists from legal, communications and beyond to discuss the evolving DC landscape focusing on three key topics: consolidation, default retirement and targeted support.

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Case studies | 30 Jul 2026

DC Adviser Review: A second opinion counts

We were approached by a trustee board of a large blue-chip company whose DC investment consultant had been in role for several years. The trustee board had gone through several changes in service contacts at the consultant and had gradually lost confidence in the advice being put forward on the investment aspects of the DC section. It’s worth noting however that the trustee board felt that the scheme’s default fund was in good shape after it had gone through a series of evolutions.

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Musings | 23 Jun 2026

It’s Good to Talk. Isn’t It?

A certain advertising strapline once said, ‘It’s Good to Talk’. And it is. But when it comes to pensions administration, it’s more of a case that we need to talk and especially when it comes to scams. We need to talk about how we talk to members and the language we use not only to improve the member experience generally, but also very specifically to limit the risks of members being scammed.

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The Team

Peter Shaw

Principal
AJB Final

Adam Barker

Project Manager
CW Final

Claire Wallis

Consultant
Alan S Final

Alan Simpson

Financial Controller
TO Final

Tom Oakley

Consultant
PV Final

Pamjit Virdi

Senior Consultant
A JM Final

Auline-Jean Melbourne

Associate
AS Final

Antonella Sferrino

Associate
TK Final

Tammy King

Head of People
KEM Final

Katherine Milton

Principal Consultant
KJ Final

Kneale Jefferis

Administrator
TB Final

Tony Brown

Consultant
JF final

Jo Fellowes

Director
Mark dallaway

Mark Dallaway

Senior Associate
Ryan P Final

Ryan Perrin

IT Support Apprentice
RE Final

Reece Eley

Junior Consultant
MH Final

Margs Harvey

Business Administrator
KM Final

Kate Maloney

Client Director
RP Final

Robert Plumb

Senior Associate

Haydn Williams

Project Analyst
S Murdoch Headshot

Stuart Murdoch

Consultant
RC

Robyn Cowan

Senior Consultant
RC Final

Rosanne Corbett

Director
KW Final

Katy Wilkinson

Consultant

Laura Ospina-Castro

Junior Consultant

Muhammed Ansar

Project Analyst
PA Final

Paul Armitage

Head of DC
Adam Chate 4787

Adam Chate

Senior Consultant
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
ADC Final

Adrian Cooper

Head of Market Engagement
IM Final

Ian McQuade

CEO
AC Final

Amanda Cullen

Senior Associate

Paul McBride

Associate
EMR Final

Ellen Ratcliffe

Principal Consultant
ER Final

Emma Rogers

Senior Consultant
CD Final

Cindy Dadier

Head of Operations
DJ F Inal

Daniel Jacobson

Principal Consultant
DN Final

Danuta Nott

Business Support Manager

Callum Taylor

Analyst
BM Final

Barry Mack

Director
HB Final

Hana Bailey

Senior Consultant
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant
OD Final

Olivia Devereese

Project Manager
CC Final

Clare Chilton

Consultant
EB Final

Emma Beard

Senior Consultant
Sharon Hine

Sharon Hine

HR & Business Support Administrator

Testimonials

Muse helped us review the Trustee’s approach to managing risk, introducing and documenting a new risk management framework, which set out the Scheme’s risk governance and processes, dovetailing with operational risk management practices. Rosanne worked with me to facilitate workshops for the Trustee Board to agree its strategic objectives, risk appetite and key risks. Together we developed a reporting dashboard for the board, showing risk trends, incident reporting, project risk tracking and horizon scanning of emerging risks. She also worked closely with the Operational Risk Manager to embed good risk management practices within the in-house Trustee Executive team. In parallel, Rosanne worked with the Trustee’s Governance Committee to embed a new internal audit work partner and agree the internal audit workplan. Rosanne brought insights and expertise into risk management practices with other large pension schemes and brought risk alive for our scheme so that we understood its value. The trust she built enabled us to tackle complex issues, whilst developing simple and effective solutions for the Trustee Board.
Head of Legal and Compliance of Trustee Executive Limited, National Grid - Trustee Executive Limited
Muse continue to provide excellent independent support to us and their clients. Their operating model provides a refreshing change: quality, independently minded people who are good at what they do. Muse know where they want to operate and continually seek to take new ideas into those areas. Muse continue to punch above their weight.
Head of Trustee Services, Unilever
Muse helped us switch our administration provider. Their work included confirming the decision to change providers, identifying our requirements, facilitating the entire RfP process and then advising on commercial/ operational contractual matters. This was a significant project for us. It was completed successfully on time and on budget. Muse’s advice, professionalism and efficiency was excellent throughout, and their guidance and expertise was both reassuring and very much appreciated.
Trustee Chair, Aliaxis UK Defined Benefit Pension Scheme

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