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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 30 Jul 2026

Roundtable: The Evolving DC Landscape

We brought together Heads of Pensions, Trustees, and specialists from legal, communications and beyond to discuss the evolving DC landscape focusing on three key topics: consolidation, default retirement and targeted support.

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Case studies | 30 Jul 2026

DC Adviser Review: A second opinion counts

We were approached by a trustee board of a large blue-chip company whose DC investment consultant had been in role for several years. The trustee board had gone through several changes in service contacts at the consultant and had gradually lost confidence in the advice being put forward on the investment aspects of the DC section. It’s worth noting however that the trustee board felt that the scheme’s default fund was in good shape after it had gone through a series of evolutions.

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Musings | 23 Jun 2026

It’s Good to Talk. Isn’t It?

A certain advertising strapline once said, ‘It’s Good to Talk’. And it is. But when it comes to pensions administration, it’s more of a case that we need to talk and especially when it comes to scams. We need to talk about how we talk to members and the language we use not only to improve the member experience generally, but also very specifically to limit the risks of members being scammed.

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The Team

KEM Final

Katherine Milton

Principal Consultant
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant

Paul McBride

Associate
CC Final

Clare Chilton

Consultant
KW Final

Katy Wilkinson

Consultant

Callum Taylor

Analyst

Peter Shaw

Principal
RE Final

Reece Eley

Junior Consultant
OD Final

Olivia Devereese

Project Manager
PA Final

Paul Armitage

Head of DC
TB Final

Tony Brown

Consultant
Alan S Final

Alan Simpson

Financial Controller
DJ F Inal

Daniel Jacobson

Principal Consultant
KM Final

Kate Maloney

Client Director
KJ Final

Kneale Jefferis

Administrator
BM Final

Barry Mack

Director
EMR Final

Ellen Ratcliffe

Principal Consultant
ADC Final

Adrian Cooper

Head of Market Engagement
TK Final

Tammy King

Head of People
TO Final

Tom Oakley

Consultant
CW Final

Claire Wallis

Consultant
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
RP Final

Robert Plumb

Senior Associate
EB Final

Emma Beard

Senior Consultant
Ryan P Final

Ryan Perrin

IT Support Apprentice

Haydn Williams

Project Analyst
AS Final

Antonella Sferrino

Associate
IM Final

Ian McQuade

CEO
DN Final

Danuta Nott

Business Support Manager
CD Final

Cindy Dadier

Head of Operations
PV Final

Pamjit Virdi

Senior Consultant
RC

Robyn Cowan

Senior Consultant
S Murdoch Headshot

Stuart Murdoch

Consultant

Muhammed Ansar

Project Analyst
AC Final

Amanda Cullen

Senior Associate
ER Final

Emma Rogers

Senior Consultant
Sharon Hine

Sharon Hine

HR & Business Support Administrator

Laura Ospina-Castro

Junior Consultant
MH Final

Margs Harvey

Business Administrator
Mark dallaway

Mark Dallaway

Senior Associate
JF final

Jo Fellowes

Director
Adam Chate 4787

Adam Chate

Senior Consultant
A JM Final

Auline-Jean Melbourne

Associate
AJB Final

Adam Barker

Project Manager
HB Final

Hana Bailey

Senior Consultant
RC Final

Rosanne Corbett

Director

Testimonials

We appointed Muse through a competitive tender to support our actuarial selection process as a result of the thoroughness of their approach, their deep knowledge of the market and value for money. Their support was invaluable in helping us to concentrate on what would make the difference for us from our Actuary so that we could make the selection from some very strong candidates. The team was flexible and approachable; they managed the project for us professionally to ensure that the candidate firms were well briefed and engaged with the project. Muse played an important part in enabling us to select a firm best suited to our requirements and ways of working.
Trustee Secretary, States of Jersey Pension Schemes
Muse’s support was invaluable in making sure we were still able to drive forward our projects, Trustee agenda and actions during the absence of a key team member on maternity leave. It was a pleasure to work with the Muse team and we valued their wider market knowledge, willingness to challenge and independent viewpoint. Because we had worked with Muse before we ‘hit the ground running’ and Muse quickly became part of the team.
Pension Strategy Manager, CYBG plc
We engaged Muse, in advance of our administration contract renewal, to review the service and contractual terms and ensure we received overall value for money from our third party administrator. I was delighted with the outcome and the material improvement we achieved.
Former Head of Pensions, Vodafone

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