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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 4 Nov 2025

The Future of Trustee Governance

The government’s decision to launch a consultation into the professional trustee market is very welcome. It’s long overdue. Professional trustees play a vital role in ensuring good governance and protecting member outcomes. The decisions they make and the challenge they should bring directly affect the benefits delivered to millions of savers. So, it's right that we pause and ask whether the structures and incentives in the market still deliver what members need. Read Ian McQuade’s viewpoint recently featured in Professional Pensions.

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Musings | 17 Sept 2025

The power of independence

Why should the principle of independence stand at the forefront of your decision-making process? Ellen Ratcliffe explores the role that independence plays in improved outcomes and how value is delivered through the work we do across outsourced pensions management.

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Musings | 17 Sept 2025

Implementing post DC retirement solutions

The Pension Schemes Bill 2025 is expected to place new duties on trustees to provide “default pension benefit solutions” for DC members. Paul Armitage looks at the current landscape and what might be expected going forwards, including considerations for trustees.

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The Team

KM Final

Kate Maloney

Client Director
SJH Final

Sharon Hine

HR & Business Support Administrator
CW Final

Claire Wallis

Consultant
KEM Final

Katherine Milton

Senior Consultant
EE 1

Evalinde Eelens

Senior Associate
A JM Final

Auline-Jean Melbourne

Associate
RE Final

Reece Eley

Junior Consultant
ADC Final

Adrian Cooper

Head of Market Engagement
EMR Final

Ellen Ratcliffe

Senior Consultant
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
RP Final

Robert Plumb

Senior Associate
CC Final

Clare Chilton

Consultant
KJ Final

Kneale Jefferis

Administrator
KW Final

Katy Wilkinson

Consultant
SH Final

Steve Hammer

Trustee Secretary
PA Final

Paul Armitage

Associate
TK Final

Tammy King

Head of People
OD Final

Olivia Devereese

Project Manager
JG Final

Jamie Goodfellow

Senior Consultant
AB Final

Aliza Bashir

Analyst
CD Final

Cindy Dadier

Business Manager
DJ F Inal

Daniel Jacobson

Senior Consultant
AS Final

Antonella Sferrino

Associate
Alan S Final

Alan Simpson

Financial Controller
Mark dallaway

Mark Dallaway

Senior Associate
IM Final

Ian McQuade

CEO
PV Final

Pamjit Virdi

Consultant
JF final

Jo Fellowes

Director
HD F Inal

Hamida Dadd

Analyst
RC Final

Rosanne Corbett

Director
TB Final

Tony Brown

Consultant
AC Final

Amanda Cullen

Senior Associate
AJB Final

Adam Barker

Project Manager
RC

Robyn Cowan

Consultant
BM Final

Barry Mack

Director

Paul McBride

Associate
AN Final

Ann Namubiru

Consultant
HB Final

Hana Bailey

Senior Consultant
ER Final

Emma Rogers

Senior Consultant
EB Final

Emma Beard

Senior Consultant
TO Final

Tom Oakley

Consultant
LS1

Liza Sinclair

Senior Consultant
MH Final

Margs Harvey

Business Administrator
DN Final

Danuta Nott

Business Support Manager
Ryan P Final

Ryan Perrin

IT Support Apprentice

Testimonials

Muse have helped us via an independent trustee effectiveness review, a discussion workshop for the board on the findings and subsequently some planning and facilitation work for Trustee strategy sessions. The Muse team are highly capable with a strong client focus in the way they work, with us and our other advisers. Our trustee board is skilled and expects high quality and good value for money from advisers. Muse has consistently delivered this.
Chair, 3i Group Pension Plan
Muse has provided us with a comprehensive framework to help assess the effectiveness of our existing system of governance and to challenge our existing approach to risk management. With Muse’s guidance, we are expecting to see a number of improvements to our risk management framework which will put us in a strong position for when TPR’s Single Code comes into force. Muse has helped us to identify and resolve gaps in our governance structure underpinning our risk management framework. In particular, by aligning our risk management framework with our strategy, the Trustee Board is supported in achieving its objectives.
Head of Trustee Governance, DHL Pensions
Muse facilitated the setting of our strategic goals, both financial and operational, working with all our advisers and providers so that the objectives were fully integrated, not only in respect of IRM but also with regard to data, administration, member communication and governance. Their independence meant that the advisers were open and transparent in their thinking. The momentum they helped us achieve means that we are on course to provide good outcomes for our members. It also gives us a helpful framework to refresh regularly, to check that we remain on track.
Independent Trustee, Xerox Final Salary Pension Scheme

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