Think independently
…act effectively

Muse Down Hall 269

Our Services

Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 12 Mar 2026

Grand designs

Olivia Devereese looks at what makes a good project manager and highlights why it’s important to control change. Governance frameworks around projects brings structure and ensures milestones are met.

Download Read more >

Musings | 12 Mar 2026

AI governance

Artificial Intelligence (AI) is driving considerable change across many industries, including pensions, and whilst there are significant potential benefits available, the risks are real as well. Jo Fellowes explores where AI is currently being used and developed in the pensions industry and considers the changes in Trustee governance required to oversee data, security and cyber risk as AI use continues to evolve.

Download Read more >

Musings | 12 Mar 2026

The key risks for Trustee Boards may not be what you think

We all know that the world is changing – and changing more quickly than ever. Everywhere we look we see evidence of this – geopolitics, climate change, AI are just three areas where the status quo is not what it was a year or even a month ago. How can Trustee Boards address such significant change? In this case study by Amanda Cullen, we shine a light on what worked well when working with a Trustee Board on their strategic thinking.

Download Read more >

The Team

Mark dallaway

Mark Dallaway

Senior Associate
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant
CW Final

Claire Wallis

Consultant
KM Final

Kate Maloney

Client Director

Muhammed Ansar

Project Analyst

Hamida Dadd

Analyst
ER Final

Emma Rogers

Senior Consultant
Ryan P Final

Ryan Perrin

IT Support Apprentice
EB Final

Emma Beard

Senior Consultant
ADC Final

Adrian Cooper

Head of Market Engagement
OD Final

Olivia Devereese

Project Manager
HB Final

Hana Bailey

Senior Consultant
Alan S Final

Alan Simpson

Financial Controller
RE Final

Reece Eley

Junior Consultant
JF final

Jo Fellowes

Director

Haydn Williams

Project Analyst
PA Final

Paul Armitage

Head of DC
DJ F Inal

Daniel Jacobson

Principal Consultant
TB Final

Tony Brown

Consultant
RC

Robyn Cowan

Senior Consultant
RC Final

Rosanne Corbett

Director
IM Final

Ian McQuade

CEO
AB Final

Aliza Bashir

Analyst
MH Final

Margs Harvey

Business Administrator
RP Final

Robert Plumb

Senior Associate
SJH Final

Sharon Hine

HR & Business Support Administrator
EMR Final

Ellen Ratcliffe

Principal Consultant
AS Final

Antonella Sferrino

Associate
SH Final

Steve Hammer

Trustee Secretary
TK Final

Tammy King

Head of People
KW Final

Katy Wilkinson

Consultant
CC Final

Clare Chilton

Consultant
BM Final

Barry Mack

Director
TO Final

Tom Oakley

Consultant

Callum Taylor

Analyst
KJ Final

Kneale Jefferis

Administrator
KEM Final

Katherine Milton

Principal Consultant
AC Final

Amanda Cullen

Senior Associate

Paul McBride

Associate
AJB Final

Adam Barker

Project Manager
A JM Final

Auline-Jean Melbourne

Associate
PV Final

Pamjit Virdi

Consultant
EE 1

Evalinde Eelens

Senior Associate
DN Final

Danuta Nott

Business Support Manager
CD Final

Cindy Dadier

Head of Operations
Muse heads March 579 Edit

Geoff Francis

Senior Consultant

Testimonials

Muse was a highly valued resource to both the Trustee and our executive team. They helped us focus on our strategic priorities, whilst also helping the team deliver and move the scheme towards its goals. Along with this, they were a safe pair of hands delivering the regular business-as-usual work in the quarterly cycles. We enjoyed working together and appreciated their pragmatism and wider market views. Muse's team has added value at various levels of the organisation and helped us through a period of significant change.
CEO, National Grid - Trustee Executive Limited
Muse facilitated the setting of our strategic goals, both financial and operational, working with all our advisers and providers so that the objectives were fully integrated, not only in respect of IRM but also with regard to data, administration, member communication and governance. Their independence meant that the advisers were open and transparent in their thinking. The momentum they helped us achieve means that we are on course to provide good outcomes for our members. It also gives us a helpful framework to refresh regularly, to check that we remain on track.
Independent Trustee, Xerox Final Salary Pension Scheme
Muse took over as a fully outsourced pensions department on the retirement of our long-standing Pensions Director. We were concerned about losing Scheme knowledge, acquired over many years, but we have been delighted with Muse’s work. Their team approach mitigated our key man risk and, throughout their time with us, they have been reliable and professional, always keeping the regular business-as-usual cycle moving as well as helping us navigate more sensitive issues. The chemistry is good and they work as though they are our in-house pensions department. We appreciate their thoroughness and professionalism and feel well-supported in all areas of work.
Chairman of the Trustee Board, Xerox Pension Scheme

Helping Trustees and Companies to better govern their pension schemes

Get in touch today to find out how we can help.

Click here to start the conversation today
Have a problem that needs solving?
PASA
Mitigo Cybersecurity transparent
Cyber essentials plus