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Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 2 Dec 2025

Resourcing challenges in pensions: Insights from the Muse Pensions Leaders Roundtable

In the most recent Muse Pensions Leaders Roundtable, we focused on one of the most challenging issues facing the industry today: effective resourcing. Pension schemes are operating in an increasingly complex environment with rising workloads, yet the sector is experiencing an exodus of experienced professionals, taking with them invaluable know-how and technical expertise. Read more about some of the key themes discussed at the roundtable in this article.

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Musings | 4 Nov 2025

The Future of Trustee Governance

The government’s decision to launch a consultation into the professional trustee market is very welcome. It’s long overdue. Professional trustees play a vital role in ensuring good governance and protecting member outcomes. The decisions they make and the challenge they should bring directly affect the benefits delivered to millions of savers. So, it's right that we pause and ask whether the structures and incentives in the market still deliver what members need. Read Ian McQuade’s viewpoint recently featured in Professional Pensions.

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Musings | 17 Sept 2025

The power of independence

Why should the principle of independence stand at the forefront of your decision-making process? Ellen Ratcliffe explores the role that independence plays in improved outcomes and how value is delivered through the work we do across outsourced pensions management.

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The Team

AN Final

Ann Namubiru

Consultant
LS1

Liza Sinclair

Senior Consultant
RE Final

Reece Eley

Junior Consultant
CD Final

Cindy Dadier

Business Manager
JF final

Jo Fellowes

Director
IM Final

Ian McQuade

CEO
AJB Final

Adam Barker

Project Manager
EMR Final

Ellen Ratcliffe

Senior Consultant
AC Final

Amanda Cullen

Senior Associate
TK Final

Tammy King

Head of People
HB Final

Hana Bailey

Senior Consultant
KW Final

Katy Wilkinson

Consultant
CW Final

Claire Wallis

Consultant
KEM Final

Katherine Milton

Senior Consultant
SH Final

Steve Hammer

Trustee Secretary
DN Final

Danuta Nott

Business Support Manager
ADC Final

Adrian Cooper

Head of Market Engagement
KM Final

Kate Maloney

Client Director
PA Final

Paul Armitage

Associate
RC

Robyn Cowan

Consultant
Mark dallaway

Mark Dallaway

Senior Associate
Alan S Final

Alan Simpson

Financial Controller
OD Final

Olivia Devereese

Project Manager
RC Final

Rosanne Corbett

Director
AB Final

Aliza Bashir

Analyst
SJH Final

Sharon Hine

HR & Business Support Administrator
JG Final

Jamie Goodfellow

Senior Consultant
CC Final

Clare Chilton

Consultant
EE 1

Evalinde Eelens

Senior Associate

Callum Taylor

Analyst

Paul McBride

Associate
KJ Final

Kneale Jefferis

Administrator
ER Final

Emma Rogers

Senior Consultant
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
TO Final

Tom Oakley

Consultant
BM Final

Barry Mack

Director
PV Final

Pamjit Virdi

Consultant
Ryan P Final

Ryan Perrin

IT Support Apprentice
A JM Final

Auline-Jean Melbourne

Associate
TB Final

Tony Brown

Consultant
DJ F Inal

Daniel Jacobson

Senior Consultant
RP Final

Robert Plumb

Senior Associate
HD F Inal

Hamida Dadd

Analyst
AS Final

Antonella Sferrino

Associate
EB Final

Emma Beard

Senior Consultant
MH Final

Margs Harvey

Business Administrator

Testimonials

Muse supported us with our transition between administrators. Muse challenged both the incoming and incumbent administrator and made sure we asked the right questions and had robust governance around the transition. They provided significant input into our contract negotiations, ensuring that we benefited from their experience of the market. The acceptance criteria that they developed collaboratively with all stakeholders helped ensure we could hold the administrator to account for delivery. Muse are a great team to work with, and they helped us establish a solid foundation for a strong relationship with our administration partner.
Head of Staff Pensions Management, Prudential Staff Pension Scheme
Muse continue to provide excellent independent support to us and their clients. Their operating model provides a refreshing change: quality, independently minded people who are good at what they do. Muse know where they want to operate and continually seek to take new ideas into those areas. Muse continue to punch above their weight.
Head of Trustee Services, Unilever
With the support of Muse's professional team our recent FM selection project delivered as expected and so much more. Muse was able to translate our scheme's unique characteristics and ambitions in to specific and practical service requirements. This meant that we were able to select the best fit provider; a firm who then already understood us and was well matched to our scheme's requirements.
Chair of Trustees, Northrop Grumman UK Pension Scheme

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