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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 30 Jul 2026

Roundtable: The Evolving DC Landscape

We brought together Heads of Pensions, Trustees, and specialists from legal, communications and beyond to discuss the evolving DC landscape focusing on three key topics: consolidation, default retirement and targeted support.

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Case studies | 30 Jul 2026

DC Adviser Review: A second opinion counts

We were approached by a trustee board of a large blue-chip company whose DC investment consultant had been in role for several years. The trustee board had gone through several changes in service contacts at the consultant and had gradually lost confidence in the advice being put forward on the investment aspects of the DC section. It’s worth noting however that the trustee board felt that the scheme’s default fund was in good shape after it had gone through a series of evolutions.

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Musings | 23 Jun 2026

It’s Good to Talk. Isn’t It?

A certain advertising strapline once said, ‘It’s Good to Talk’. And it is. But when it comes to pensions administration, it’s more of a case that we need to talk and especially when it comes to scams. We need to talk about how we talk to members and the language we use not only to improve the member experience generally, but also very specifically to limit the risks of members being scammed.

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The Team

DN Final

Danuta Nott

Business Support Manager
AJB Final

Adam Barker

Project Manager
S Murdoch Headshot

Stuart Murdoch

Consultant
TK Final

Tammy King

Head of People
KEM Final

Katherine Milton

Principal Consultant
KW Final

Katy Wilkinson

Consultant
EB Final

Emma Beard

Senior Consultant
KJ Final

Kneale Jefferis

Administrator

Laura Ospina-Castro

Junior Consultant
A JM Final

Auline-Jean Melbourne

Associate
PA Final

Paul Armitage

Head of DC
AC Final

Amanda Cullen

Senior Associate
KM Final

Kate Maloney

Client Director

Callum Taylor

Analyst
DJ F Inal

Daniel Jacobson

Principal Consultant
ADC Final

Adrian Cooper

Head of Market Engagement
CC Final

Clare Chilton

Consultant

Haydn Williams

Project Analyst
BM Final

Barry Mack

Director
MH Final

Margs Harvey

Business Administrator
JF final

Jo Fellowes

Director
RE Final

Reece Eley

Junior Consultant
Adam Chate 4787

Adam Chate

Senior Consultant
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
Sharon Hine

Sharon Hine

HR & Business Support Administrator

Muhammed Ansar

Project Analyst
TB Final

Tony Brown

Consultant
CW Final

Claire Wallis

Consultant
RP Final

Robert Plumb

Senior Associate
Mark dallaway

Mark Dallaway

Senior Associate
RC Final

Rosanne Corbett

Director
IM Final

Ian McQuade

CEO
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant
PV Final

Pamjit Virdi

Senior Consultant
EMR Final

Ellen Ratcliffe

Principal Consultant
HB Final

Hana Bailey

Senior Consultant
RC

Robyn Cowan

Senior Consultant
AS Final

Antonella Sferrino

Associate
TO Final

Tom Oakley

Consultant
ER Final

Emma Rogers

Senior Consultant

Paul McBride

Associate
Alan S Final

Alan Simpson

Financial Controller
OD Final

Olivia Devereese

Project Manager

Peter Shaw

Principal
CD Final

Cindy Dadier

Head of Operations
Ryan P Final

Ryan Perrin

IT Support Apprentice

Testimonials

When we selected Muse as our Risk Key Function Holder, we were looking for something special that would add value to the Scheme by constructively challenging our perspective. We were not disappointed.
Chair of Trustees, large Irish DC Scheme
Rosanne and Julia facilitated an online session for the Trustee Board on strategic planning and agreeing our objectives for member experience, considering administration service delivery and member communications and engagement. It was a focused, positive and engaging session despite it having to be held online rather than face to face as we’d planned. It helped us make progress and we had a meaningful discussion as a board. All the trustee directors were able to share candid views and ideas on what is important to us as a board and to members. We got a lot of value out of it - and more to the point now have a basis to agree long-term non-financial objectives for the pension scheme.
Chair and Trustee Director, National Grid Electricity Group Trustee Limited
When we needed external facilitation for a strategy orientated governance review, Julia and her colleagues at Muse Advisory understood just what was required. As a result of their considerable sector knowledge and experience they were able to hit the ground running and work with the Trustees to achieve their objectives in an efficient and effective manner.
Chair of Trustees, Nationwide Pension Fund

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