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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 4 Nov 2025

The Future of Trustee Governance

The government’s decision to launch a consultation into the professional trustee market is very welcome. It’s long overdue. Professional trustees play a vital role in ensuring good governance and protecting member outcomes. The decisions they make and the challenge they should bring directly affect the benefits delivered to millions of savers. So, it's right that we pause and ask whether the structures and incentives in the market still deliver what members need. Read Ian McQuade’s viewpoint recently featured in Professional Pensions.

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Musings | 17 Sept 2025

The power of independence

Why should the principle of independence stand at the forefront of your decision-making process? Ellen Ratcliffe explores the role that independence plays in improved outcomes and how value is delivered through the work we do across outsourced pensions management.

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Musings | 17 Sept 2025

Implementing post DC retirement solutions

The Pension Schemes Bill 2025 is expected to place new duties on trustees to provide “default pension benefit solutions” for DC members. Paul Armitage looks at the current landscape and what might be expected going forwards, including considerations for trustees.

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The Team

Muse heads March 579 Edit

Geoff Francis

Senior Consultant
CW Final

Claire Wallis

Consultant
CC Final

Clare Chilton

Consultant
PV Final

Pamjit Virdi

Consultant
TO Final

Tom Oakley

Consultant
ADC Final

Adrian Cooper

Head of Market Engagement
OD Final

Olivia Devereese

Project Manager
JG Final

Jamie Goodfellow

Senior Consultant
A JM Final

Auline-Jean Melbourne

Associate
IM Final

Ian McQuade

CEO

Paul McBride

Associate
DN Final

Danuta Nott

Business Support Manager
AS Final

Antonella Sferrino

Associate
CD Final

Cindy Dadier

Business Manager
TB Final

Tony Brown

Consultant
EB Final

Emma Beard

Senior Consultant
EE 1

Evalinde Eelens

Senior Associate
RC

Robyn Cowan

Consultant
RE Final

Reece Eley

Junior Consultant
MH Final

Margs Harvey

Business Administrator
SJH Final

Sharon Hine

HR & Business Support Administrator
SH Final

Steve Hammer

Trustee Secretary
AN Final

Ann Namubiru

Consultant
LS1

Liza Sinclair

Senior Consultant
BM Final

Barry Mack

Director
AJB Final

Adam Barker

Project Manager
RP Final

Robert Plumb

Senior Associate
KEM Final

Katherine Milton

Senior Consultant
DJ F Inal

Daniel Jacobson

Senior Consultant
AB Final

Aliza Bashir

Analyst
JF final

Jo Fellowes

Director
TK Final

Tammy King

Head of People
Mark dallaway

Mark Dallaway

Senior Associate
KW Final

Katy Wilkinson

Consultant
Alan S Final

Alan Simpson

Financial Controller
PA Final

Paul Armitage

Associate
HB Final

Hana Bailey

Senior Consultant
EMR Final

Ellen Ratcliffe

Senior Consultant
HD F Inal

Hamida Dadd

Analyst
KM Final

Kate Maloney

Client Director
KJ Final

Kneale Jefferis

Administrator
RC Final

Rosanne Corbett

Director
Ryan P Final

Ryan Perrin

IT Support Apprentice
AC Final

Amanda Cullen

Senior Associate
ER Final

Emma Rogers

Senior Consultant

Testimonials

Muse was a highly valued resource to both the Trustee and our executive team. They helped us focus on our strategic priorities, whilst also helping the team deliver and move the scheme towards its goals. Along with this, they were a safe pair of hands delivering the regular business-as-usual work in the quarterly cycles. We enjoyed working together and appreciated their pragmatism and wider market views. Muse's team has added value at various levels of the organisation and helped us through a period of significant change.
CEO, National Grid - Trustee Executive Limited
Muse took over as a fully outsourced pensions department on the retirement of our long-standing Pensions Director. We were concerned about losing Scheme knowledge, acquired over many years, but we have been delighted with Muse’s work. Their team approach mitigated our key man risk and, throughout their time with us, they have been reliable and professional, always keeping the regular business-as-usual cycle moving as well as helping us navigate more sensitive issues. The chemistry is good and they work as though they are our in-house pensions department. We appreciate their thoroughness and professionalism and feel well-supported in all areas of work.
Chairman of the Trustee Board, Xerox Pension Scheme
Muse Advisory carried out a review of our governance. The team were good to work with and worked constructively with our trustees, the pensions team, company representatives and our advisers. We invited them back to facilitate our trustee strategy which was also well received. We value their expertise, independence and range of relevant skills.
Trustee Chair, Rolls-Royce UK Pension Fund

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