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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 12 Mar 2026

Grand designs

Olivia Devereese looks at what makes a good project manager and highlights why it’s important to control change. Governance frameworks around projects brings structure and ensures milestones are met.

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Musings | 12 Mar 2026

AI governance

Artificial Intelligence (AI) is driving considerable change across many industries, including pensions, and whilst there are significant potential benefits available, the risks are real as well. Jo Fellowes explores where AI is currently being used and developed in the pensions industry and considers the changes in Trustee governance required to oversee data, security and cyber risk as AI use continues to evolve.

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Musings | 12 Mar 2026

The key risks for Trustee Boards may not be what you think

We all know that the world is changing – and changing more quickly than ever. Everywhere we look we see evidence of this – geopolitics, climate change, AI are just three areas where the status quo is not what it was a year or even a month ago. How can Trustee Boards address such significant change? In this case study by Amanda Cullen, we shine a light on what worked well when working with a Trustee Board on their strategic thinking.

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The Team

CW Final

Claire Wallis

Consultant
AB Final

Aliza Bashir

Analyst
AJB Final

Adam Barker

Project Manager
DN Final

Danuta Nott

Business Support Manager
KEM Final

Katherine Milton

Principal Consultant
Alan S Final

Alan Simpson

Financial Controller
CC Final

Clare Chilton

Consultant
CD Final

Cindy Dadier

Head of Operations
AS Final

Antonella Sferrino

Associate
TK Final

Tammy King

Head of People
KM Final

Kate Maloney

Client Director

Paul McBride

Associate

Haydn Williams

Project Analyst
TO Final

Tom Oakley

Consultant

Muhammed Ansar

Project Analyst
AC Final

Amanda Cullen

Senior Associate
JF final

Jo Fellowes

Director
KJ Final

Kneale Jefferis

Administrator
BM Final

Barry Mack

Director
Ryan P Final

Ryan Perrin

IT Support Apprentice
EMR Final

Ellen Ratcliffe

Principal Consultant
Mark dallaway

Mark Dallaway

Senior Associate
RC Final

Rosanne Corbett

Director
MH Final

Margs Harvey

Business Administrator
EE 1

Evalinde Eelens

Senior Associate
SJH Final

Sharon Hine

HR & Business Support Administrator
RP Final

Robert Plumb

Senior Associate
PA Final

Paul Armitage

Head of DC
SH Final

Steve Hammer

Trustee Secretary
OD Final

Olivia Devereese

Project Manager
TB Final

Tony Brown

Consultant
PV Final

Pamjit Virdi

Consultant
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant
EB Final

Emma Beard

Senior Consultant

Callum Taylor

Analyst
KW Final

Katy Wilkinson

Consultant
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
ER Final

Emma Rogers

Senior Consultant
A JM Final

Auline-Jean Melbourne

Associate

Hamida Dadd

Analyst
ADC Final

Adrian Cooper

Head of Market Engagement
IM Final

Ian McQuade

CEO
RC

Robyn Cowan

Senior Consultant
DJ F Inal

Daniel Jacobson

Principal Consultant
HB Final

Hana Bailey

Senior Consultant
RE Final

Reece Eley

Junior Consultant

Testimonials

Knowing that commercial links may exist between some consultants and pension service providers, it was Muse’s clear independence that made the difference for us. Firstly, they helped us to consider the different types of DC scheme available, without having a particular product that they were looking to sell. On the second occasion, we were considering Fiduciary Management. Muse helped us understand the pros and cons of Fiduciary Management compared with our current service. Whilst we didn’t move to Fiduciary Management, we did make changes to the way that we work with our appointed investment consultant.
Former Group Head of HR, Drax Group plc
Muse helped us to agree a future investment governance model appropriate for our organisation. They have deep knowledge of the advisory and fiduciary management market and we were impressed with how well they listened to all views, helped us consider all the options and, importantly, obtain buy in from all key stakeholders.
Chair of Trustees, Reed Elsevier Pension Trustee Limited
We appointed Muse through a competitive tender to support our actuarial selection process as a result of the thoroughness of their approach, their deep knowledge of the market and value for money. Their support was invaluable in helping us to concentrate on what would make the difference for us from our Actuary so that we could make the selection from some very strong candidates. The team was flexible and approachable; they managed the project for us professionally to ensure that the candidate firms were well briefed and engaged with the project. Muse played an important part in enabling us to select a firm best suited to our requirements and ways of working.
Trustee Secretary, States of Jersey Pension Schemes

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