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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 17 Sept 2025

The power of independence

Why should the principle of independence stand at the forefront of your decision-making process? Ellen Ratcliffe explores the role that independence plays in improved outcomes and how value is delivered through the work we do across outsourced pensions management.

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Musings | 17 Sept 2025

Implementing post DC retirement solutions

The Pension Schemes Bill 2025 is expected to place new duties on trustees to provide “default pension benefit solutions” for DC members. Paul Armitage looks at the current landscape and what might be expected going forwards, including considerations for trustees.

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Musings | 17 Sept 2025

Dashboards: Are we nearly there yet?

After years of planning, preparation and decisions, we’re nearly there. Now the dashboard journey is beginning, what’s next? In this article, Jo Fellowes shines a spotlight on the key areas that schemes and trustees need to think about; strategies for maintaining data, connection to the dashboard ecosystem, what’s expected of trustees, the unknowns of member demand and what members are likely to care about.

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The Team

CD Final

Cindy Dadier

Business Manager
Ryan P Final

Ryan Perrin

IT Support Apprentice
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
RE Final

Reece Eley

Junior Consultant
RC

Robyn Cowan

Consultant
Mark dallaway

Mark Dallaway

Senior Associate
KEM Final

Katherine Milton

Senior Consultant
SH Final

Steve Hammer

Trustee Secretary
SJH Final

Sharon Hine

HR & Business Support Administrator
ER Final

Emma Rogers

Senior Consultant
HD F Inal

Hamida Dadd

Analyst
CC Final

Clare Chilton

Consultant
JF final

Jo Fellowes

Director
MH Final

Margs Harvey

Business Administrator
KJ Final

Kneale Jefferis

Administrator
EB Final

Emma Beard

Senior Consultant
RC Final

Rosanne Corbett

Director
HB Final

Hana Bailey

Senior Consultant
CW Final

Claire Wallis

Consultant
AB Final

Aliza Bashir

Analyst
A JM Final

Auline-Jean Melbourne

Associate
AC Final

Amanda Cullen

Senior Associate
EE 1

Evalinde Eelens

Senior Associate
TO Final

Tom Oakley

Consultant
IM Final

Ian McQuade

CEO
EMR Final

Ellen Ratcliffe

Senior Consultant
TB Final

Tony Brown

Consultant
AJB Final

Adam Barker

Project Manager
OD Final

Olivia Devereese

Project Manager
KM Final

Kate Maloney

Client Director
AS Final

Antonella Sferrino

Associate
BM Final

Barry Mack

Director
DJ F Inal

Daniel Jacobson

Senior Consultant
DN Final

Danuta Nott

Business Support Manager
AN Final

Ann Namubiru

Consultant
KW Final

Katy Wilkinson

Consultant
PA Final

Paul Armitage

Associate
JG Final

Jamie Goodfellow

Senior Consultant
ADC Final

Adrian Cooper

Head of Market Engagement
LS1

Liza Sinclair

Senior Consultant
TK Final

Tammy King

Head of People
Alan S Final

Alan Simpson

Financial Controller
RP Final

Robert Plumb

Senior Associate

Paul McBride

Associate
PV Final

Pamjit Virdi

Consultant

Testimonials

Muse helped us review the Trustee’s approach to managing risk, introducing and documenting a new risk management framework, which set out the Scheme’s risk governance and processes, dovetailing with operational risk management practices. Rosanne worked with me to facilitate workshops for the Trustee Board to agree its strategic objectives, risk appetite and key risks. Together we developed a reporting dashboard for the board, showing risk trends, incident reporting, project risk tracking and horizon scanning of emerging risks. She also worked closely with the Operational Risk Manager to embed good risk management practices within the in-house Trustee Executive team. In parallel, Rosanne worked with the Trustee’s Governance Committee to embed a new internal audit work partner and agree the internal audit workplan. Rosanne brought insights and expertise into risk management practices with other large pension schemes and brought risk alive for our scheme so that we understood its value. The trust she built enabled us to tackle complex issues, whilst developing simple and effective solutions for the Trustee Board.
Head of Legal and Compliance of Trustee Executive Limited, National Grid - Trustee Executive Limited
With the support of Muse's professional team our recent FM selection project delivered as expected and so much more. Muse was able to translate our scheme's unique characteristics and ambitions in to specific and practical service requirements. This meant that we were able to select the best fit provider; a firm who then already understood us and was well matched to our scheme's requirements.
Chair of Trustees, Northrop Grumman UK Pension Scheme
Muse run very bespoke, organised and professional selection exercises. We enjoy working with Stacy and the team as their independence encourages sharing of information and a strong working relationship.
Head of DC Sales, Legal & General

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