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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 18 Mar 2025

Pensions Managers: are we heading into the perfect storm?

Ellen Ratcliffe looks at the role of the pensions manager, which has become significantly more demanding, with the need to build a range of multi-disciplinary skills to navigate increasing complexity. Ellen breaks this complexity down into business-as-usual tasks and the increasing weight of project work, such as dashboards, GMP work and end-game journey planning.

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Musings | 18 Mar 2025

Value for money: Where next?

Paul Armitage, DC Lead for Muse, looks at the proposed new value for money (VFM) framework that is likely to apply to all workplace pension schemes, touching on proposals for public disclosure of scheme performance, market reaction and how VFM fits into the wider political landscape.

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Musings | 18 Mar 2025

Twelve months since The Pensions Regulator’s General Code of Practice launched: Key learnings

We’ve partnered with many pension schemes over the last twelve months reviewing their systems of governance and considering their approach to risk management within the Own Risk Assessment framework. In this article, Rosanne Corbett shares some key observations on what’s really important when looking at how to comply with the General Code.

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The Team

Muse heads March 591

Liza Sinclair

Senior Consultant
RE 365

Reece Eley

Junior Consultant
Alan S 329

Alan Simpson

Financial Controller
AC 335

Amanda Cullen

Senior Associate
Cindy

Cindy Dadier

Business Manager
TK 16 1

Tammy King

Head of People
LH 144 1

Lindsay Hawkins

Director
AB 78

Aliza Bashir

Analyst
Muse heads March 475

Robert Plumb

Senior Associate
IM 380

Ian McQuade

CEO
JF 57 1

Jo Fellowes

Director

Sharon Hine

HR & Business Support Administrator
KEM 96 1

Katherine Milton

Senior Consultant

Paul McBride

Associate
DJ 323

Daniel Jacobson

Senior Consultant
Antonella sferrino

Antonella Sferrino

Associate
File 4

Paul Armitage

Associate
TO 397

Tom Oakley

Consultant
RAC 6

Robyn Cowan

Consultant
KW 43 1

Katy Wilkinson

Consultant
HB 403

Hana Bailey

Senior Consultant
Rosanne Corbett

Rosanne Corbett

Director
EB 180 1

Emma Beard

Senior Consultant
DN 306

Danuta Nott

Business Support Manager
MH 550 1

Margs Harvey

Business Administrator
ADC 28

Adrian Cooper

Head of Market Engagement
CW 392

Claire Wallis

Consultant
PV 530

Pamjit Virdi

Consultant

Ann Namubiru

Consultant

Hamida Dadd

Analyst
Muse heads March 579 Edit

Geoff Francis

Senior Consultant

Clare Chilton

Consultant

Tony Brown

Consultant

Auline-Jean Melbourne

Associate
Mark dallaway

Mark Dallaway

Senior Associate
ELR 359

Emma Rogers

Senior Consultant

Olivia Devereese

Project Manager
SH 541

Steve Hammer

Trustee Secretary
KSM 515

Kate Maloney

Client Director

Adam Barker

Project Manager
KJ 123 1

Kneale Jefferis

Administrator
EE 1

Evalinde Eelens

Senior Associate
BM 110 1

Barry Mack

Director

Ellen Ratcliffe

Senior Consultant

Jamie Goodfellow

Senior Consultant

Testimonials

Muse supported us with our transition between administrators. Muse challenged both the incoming and incumbent administrator and made sure we asked the right questions and had robust governance around the transition. They provided significant input into our contract negotiations, ensuring that we benefited from their experience of the market. The acceptance criteria that they developed collaboratively with all stakeholders helped ensure we could hold the administrator to account for delivery. Muse are a great team to work with, and they helped us establish a solid foundation for a strong relationship with our administration partner.
Head of Staff Pensions Management, Prudential Staff Pension Scheme
Muse carried out an effectiveness review for both of our scheme trustee boards and ran a joint board workshop on the findings and helped our trustees agree actions. An external review and the workshop were ‘firsts’ for us, we wanted to get it right. We chose Muse because of their experience and independence. Their team were very skilled in helping our trustees take stock and reflect, challenging us to think about future effectiveness and bringing wider knowledge of trustee practice and corporate governance. Muse really delivered well on the work.
Pension and Benefits Partner, LV= Pension Trustee Limited
We have very much valued working with Muse in a review of our pension administration arrangements. The Muse team was incredibly helpful in helping us prepare for the review, in guiding us through the various assessment stages, and in helping us to get to the right decision for our Schemes. The documentation produced during the process, from the RfP itself, through to the reporting in support of the decision making process, has been first class. I would like to offer my sincere thanks and gratitude for all of the hard work, commitment and support. The Muse team were an absolute delight to work in partnership with, on what could potentially have been a difficult programme.
Group Head of Pensions & Benefits, DMGT

Helping Trustees and Companies to better govern their pension schemes

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