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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 28 Sept 2026

Concentration risk in trustee services

What happens when a significant proportion of a scheme’s knowledge, governance activity and institutional memory becomes concentrated within a single organisation? Katherine Milton, who is part of our outsourced pensions management leadership team, looks at some of the challenges with concentration risk and outlines the key questions that trustees need to ask when assessing supplier concentration risk.

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Musings | 28 Sept 2026

Private markets in UK pension defaults

Private markets could be a valuable addition to UK pension scheme default funds, especially for members who are many years from retirement. This area, however, is not without its challenges. In this article, Paul Armitage, Head of DC at Muse, looks at what this means for charges and member communications.  

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Musings | 28 Sept 2026

AI governance

Artificial Intelligence (AI) is driving considerable change across many industries, including pensions, and whilst there are significant potential benefits available, the risks are real as well. Jo Fellowes explores where AI is currently being used and developed in the pensions industry and considers the changes in Trustee governance required to oversee data, security and cyber risk as AI use continues to evolve.

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The Team

RC Final

Rosanne Corbett

Director
PA Final

Paul Armitage

Head of DC
IM Final

Ian McQuade

CEO
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
MH Final

Margs Harvey

Business Administrator
KM Final

Kate Maloney

Client Director
AJB Final

Adam Barker

Project Manager
PV Final

Pamjit Virdi

Senior Consultant
DN Final

Danuta Nott

Business Support Manager

Cameron Halsall

Analyst
DJ F Inal

Daniel Jacobson

Principal Consultant

Paul McBride

Associate
TK Final

Tammy King

Head of People
KJ Final

Kneale Jefferis

Administrator

Stefan Ambrose

Administrator
S Murdoch Headshot

Stuart Murdoch

Consultant

Laura Ospina-Castro

Junior Consultant

Pemmy Opeaye

Analyst
Sharon Hine

Sharon Hine

HR & Business Support Administrator

Muhammed Ansar

Project Analyst
EMR Final

Ellen Ratcliffe

Principal Consultant
Adam Chate

Adam Chate

Senior Consultant

Iulia Chiorean

Administrator
KEM Final

Katherine Milton

Principal Consultant
TO Final

Tom Oakley

Consultant
AS Final

Antonella Sferrino

Associate
CC Final

Clare Chilton

Consultant
RC

Robyn Cowan

Senior Consultant
RP Final

Robert Plumb

Senior Associate
CD Final

Cindy Dadier

Head of Operations
Ryan P Final

Ryan Perrin

IT Support Apprentice
JF final

Jo Fellowes

Director
HB Final

Hana Bailey

Senior Consultant
KW Final

Katy Wilkinson

Consultant
CW Final

Claire Wallis

Consultant
Alan S Final

Alan Simpson

Financial Controller
RE Final

Reece Eley

Junior Consultant
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant

Callum Taylor

Analyst
Mark dallaway

Mark Dallaway

Senior Associate
A JM Final

Auline-Jean Melbourne

Associate
EB Final

Emma Beard

Senior Consultant
TB Final

Tony Brown

Consultant

Peter Shaw

Principal
OD Final

Olivia Devereese

Project Manager
Amanda Cullen V1

Amanda Cullen

Senior Associate
ER Final

Emma Rogers

Senior Consultant
ADC Final

Adrian Cooper

Head of Market Engagement

Haydn Williams

Project Analyst

Testimonials

Muse helped us to agree a future investment governance model appropriate for our organisation. They have deep knowledge of the advisory and fiduciary management market and we were impressed with how well they listened to all views, helped us consider all the options and, importantly, obtain buy in from all key stakeholders.
Chair of Trustees, Reed Elsevier Pension Trustee Limited
We appointed Muse because of their depth and breadth of knowledge of the pension administration market and their independence. Having an adviser who has such level of experience is critical. Muse helped ensure that the Trustees were confident in the decision they took when selecting their third party administrator. Many implementation projects over-promise and under-deliver. Muse provided expert guidance, alongside our own internal project management function and the third party administrator, to ensure a successful implementation that delivered the planned level of automation from day 1. I would confidently recommend Muse Advisory to other Trustee Boards.
Trustee Director, RBS Pension Trustee Limited
Muse have helped us via an independent trustee effectiveness review, a discussion workshop for the board on the findings and subsequently some planning and facilitation work for Trustee strategy sessions. The Muse team are highly capable with a strong client focus in the way they work, with us and our other advisers. Our trustee board is skilled and expects high quality and good value for money from advisers. Muse has consistently delivered this.
Chair, 3i Group Pension Plan

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