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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 28 Sept 2026

Concentration risk in trustee services

What happens when a significant proportion of a scheme’s knowledge, governance activity and institutional memory becomes concentrated within a single organisation? Katherine Milton, who is part of our outsourced pensions management leadership team, looks at some of the challenges with concentration risk and outlines the key questions that trustees need to ask when assessing supplier concentration risk.

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Musings | 28 Sept 2026

Private markets in UK pension defaults

Private markets could be a valuable addition to UK pension scheme default funds, especially for members who are many years from retirement. This area, however, is not without its challenges. In this article, Paul Armitage, Head of DC at Muse, looks at what this means for charges and member communications.  

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Musings | 28 Sept 2026

AI governance

Artificial Intelligence (AI) is driving considerable change across many industries, including pensions, and whilst there are significant potential benefits available, the risks are real as well. Jo Fellowes explores where AI is currently being used and developed in the pensions industry and considers the changes in Trustee governance required to oversee data, security and cyber risk as AI use continues to evolve.

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The Team

TO Final

Tom Oakley

Consultant
AS Final

Antonella Sferrino

Associate
KEM Final

Katherine Milton

Principal Consultant

Muhammed Ansar

Project Analyst
HB Final

Hana Bailey

Senior Consultant
TB Final

Tony Brown

Consultant
Ryan P Final

Ryan Perrin

IT Support Apprentice
ER Final

Emma Rogers

Senior Consultant
DJ F Inal

Daniel Jacobson

Principal Consultant

Callum Taylor

Analyst
IM Final

Ian McQuade

CEO

Pemmy Opeaye

Analyst
EMR Final

Ellen Ratcliffe

Principal Consultant
Mark dallaway

Mark Dallaway

Senior Associate

Stefan Ambrose

Administrator
RP Final

Robert Plumb

Senior Associate
DN Final

Danuta Nott

Business Support Manager
Amanda Cullen V1

Amanda Cullen

Senior Associate
EB Final

Emma Beard

Senior Consultant
Adam Chate

Adam Chate

Senior Consultant
RC Final

Rosanne Corbett

Director
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant
A JM Final

Auline-Jean Melbourne

Associate

Cameron Halsall

Analyst
MH Final

Margs Harvey

Business Administrator

Paul McBride

Associate
ADC Final

Adrian Cooper

Head of Market Engagement
AJB Final

Adam Barker

Project Manager
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
KW Final

Katy Wilkinson

Consultant
Sharon Hine

Sharon Hine

HR & Business Support Administrator
PA Final

Paul Armitage

Head of DC
JF final

Jo Fellowes

Director
RE Final

Reece Eley

Junior Consultant

Iulia Chiorean

Administrator

Haydn Williams

Project Analyst
KM Final

Kate Maloney

Client Director
OD Final

Olivia Devereese

Project Manager
PV Final

Pamjit Virdi

Senior Consultant
CC Final

Clare Chilton

Consultant
Alan S Final

Alan Simpson

Financial Controller
TK Final

Tammy King

Head of People
KJ Final

Kneale Jefferis

Administrator
S Murdoch Headshot

Stuart Murdoch

Consultant

Peter Shaw

Principal

Laura Ospina-Castro

Junior Consultant
CD Final

Cindy Dadier

Head of Operations
CW Final

Claire Wallis

Consultant
RC

Robyn Cowan

Senior Consultant

Testimonials

We selected Muse to help us review our DC consultant, largely because of their in-depth market knowledge and well-run selection process. Stacy used her own DC experience to help us define our requirements, and worked well with our Trustees and in-house team.
Pension Scheme Secretary, Aviva Staff Pension Scheme
We appointed Muse to step in when our long-standing Pensions Manager announced his retirement. Their team managed to get up to speed quickly, complete an effective handover and ensure our day-to-day business continues to run, whilst at the same time helping us select, appoint and transition to a new administrator. Muse has become a key part of our team, coordinating activities across advisers. The Muse team has spotted opportunities to bring governance and market insight into the day to day management of our schemes. We feel we are in good hands and, importantly, enjoy working together.
Independent Chair of Trustees, John Laing
When we needed external facilitation for a strategy orientated governance review, Julia and her colleagues at Muse Advisory understood just what was required. As a result of their considerable sector knowledge and experience they were able to hit the ground running and work with the Trustees to achieve their objectives in an efficient and effective manner.
Chair of Trustees, Nationwide Pension Fund

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