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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 10 Dec 2025

What’s on the horizon?

What might 2026 bring us in the world of pensions? Ian McQuade, CEO shares his thoughts on what’s been happening in the pensions industry during 2025 and looks ahead to what 2026 may bring. Governance is near the top of everyone’s agenda given the pace of change across the industry and with this in mind, Ian looks at the commercialisation of professional trusteeship and the evolving administration market.

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Musings | 10 Dec 2025

Pensions administration consulting and oversight - The art of a good administration report

The reporting provided in administrator stewardship reports is often extensive, but how useful is that information? What makes for meaningful pensions administration insight? What measures are important, especially for member engagement? One of the primary functions of an administration stewardship report is to provide assurance that controls are in place and operating as intended. Jo Fellowes, who oversees our administration provider review and selection service, looks at the role of SLA targets, examples of measures to drive member engagement and what makes meaningful insight into the administration service.

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Musings | 2 Dec 2025

Resourcing challenges in pensions: Insights from the Muse Pensions Leaders Roundtable

In the most recent Muse Pensions Leaders Roundtable, we focused on one of the most challenging issues facing the industry today: effective resourcing. Pension schemes are operating in an increasingly complex environment with rising workloads, yet the sector is experiencing an exodus of experienced professionals, taking with them invaluable know-how and technical expertise. Read more about some of the key themes discussed at the roundtable in this article.

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The Team

AS Final

Antonella Sferrino

Associate
IM Final

Ian McQuade

CEO
CW Final

Claire Wallis

Consultant
PV Final

Pamjit Virdi

Consultant
TK Final

Tammy King

Head of People

Susan Sinclair

Senior Consultant
CD Final

Cindy Dadier

Business Manager
SJH Final

Sharon Hine

HR & Business Support Administrator
EE 1

Evalinde Eelens

Senior Associate
RP Final

Robert Plumb

Senior Associate
KW Final

Katy Wilkinson

Consultant
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
KEM Final

Katherine Milton

Senior Consultant
PA Final

Paul Armitage

Associate
RE Final

Reece Eley

Junior Consultant
SH Final

Steve Hammer

Trustee Secretary
EB Final

Emma Beard

Senior Consultant
RC Final

Rosanne Corbett

Director

Callum Taylor

Analyst
HB Final

Hana Bailey

Senior Consultant
AN Final

Ann Namubiru

Consultant
AB Final

Aliza Bashir

Analyst
HD F Inal

Hamida Dadd

Analyst
TB Final

Tony Brown

Consultant
ADC Final

Adrian Cooper

Head of Market Engagement
JG Final

Jamie Goodfellow

Senior Consultant
ER Final

Emma Rogers

Senior Consultant
TO Final

Tom Oakley

Consultant
Ryan P Final

Ryan Perrin

IT Support Apprentice
Mark dallaway

Mark Dallaway

Senior Associate
EMR Final

Ellen Ratcliffe

Senior Consultant
OD Final

Olivia Devereese

Project Manager
AC Final

Amanda Cullen

Senior Associate
LS1

Liza Sinclair

Senior Consultant
CC Final

Clare Chilton

Consultant
RC

Robyn Cowan

Consultant
JF final

Jo Fellowes

Director
DN Final

Danuta Nott

Business Support Manager

Paul McBride

Associate
KJ Final

Kneale Jefferis

Administrator
A JM Final

Auline-Jean Melbourne

Associate
DJ F Inal

Daniel Jacobson

Senior Consultant
Alan S Final

Alan Simpson

Financial Controller
BM Final

Barry Mack

Director
MH Final

Margs Harvey

Business Administrator
KM Final

Kate Maloney

Client Director
AJB Final

Adam Barker

Project Manager

Testimonials

When we needed external facilitation for a strategy orientated governance review, Julia and her colleagues at Muse Advisory understood just what was required. As a result of their considerable sector knowledge and experience they were able to hit the ground running and work with the Trustees to achieve their objectives in an efficient and effective manner.
Chair of Trustees, Nationwide Pension Fund
Muse helped us switch our administration provider. Their work included confirming the decision to change providers, identifying our requirements, facilitating the entire RfP process and then advising on commercial/ operational contractual matters. This was a significant project for us. It was completed successfully on time and on budget. Muse’s advice, professionalism and efficiency was excellent throughout, and their guidance and expertise was both reassuring and very much appreciated.
Trustee Chair, Aliaxis UK Defined Benefit Pension Scheme
Muse have helped us via an independent trustee effectiveness review, a discussion workshop for the board on the findings and subsequently some planning and facilitation work for Trustee strategy sessions. The Muse team are highly capable with a strong client focus in the way they work, with us and our other advisers. Our trustee board is skilled and expects high quality and good value for money from advisers. Muse has consistently delivered this.
Chair, 3i Group Pension Plan

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