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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 28 Sept 2026

Concentration risk in trustee services

What happens when a significant proportion of a scheme’s knowledge, governance activity and institutional memory becomes concentrated within a single organisation? Katherine Milton, who is part of our outsourced pensions management leadership team, looks at some of the challenges with concentration risk and outlines the key questions that trustees need to ask when assessing supplier concentration risk.

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Musings | 28 Sept 2026

Private markets in UK pension defaults

Private markets could be a valuable addition to UK pension scheme default funds, especially for members who are many years from retirement. This area, however, is not without its challenges. In this article, Paul Armitage, Head of DC at Muse, looks at what this means for charges and member communications.  

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Musings | 28 Sept 2026

AI governance

Artificial Intelligence (AI) is driving considerable change across many industries, including pensions, and whilst there are significant potential benefits available, the risks are real as well. Jo Fellowes explores where AI is currently being used and developed in the pensions industry and considers the changes in Trustee governance required to oversee data, security and cyber risk as AI use continues to evolve.

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The Team

DJ F Inal

Daniel Jacobson

Principal Consultant
Adam Chate

Adam Chate

Senior Consultant

Haydn Williams

Project Analyst
RC

Robyn Cowan

Senior Consultant

Muhammed Ansar

Project Analyst
S Murdoch Headshot

Stuart Murdoch

Consultant
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant

Callum Taylor

Analyst
TK Final

Tammy King

Head of People
IM Final

Ian McQuade

CEO
DN Final

Danuta Nott

Business Support Manager

Pemmy Opeaye

Analyst
PA Final

Paul Armitage

Head of DC
Alan S Final

Alan Simpson

Financial Controller

Stefan Ambrose

Administrator
Sharon Hine

Sharon Hine

HR & Business Support Administrator

Cameron Halsall

Analyst
EMR Final

Ellen Ratcliffe

Principal Consultant
KEM Final

Katherine Milton

Principal Consultant

Laura Ospina-Castro

Junior Consultant
ER Final

Emma Rogers

Senior Consultant
CW Final

Claire Wallis

Consultant
OD Final

Olivia Devereese

Project Manager
RP Final

Robert Plumb

Senior Associate
HB Final

Hana Bailey

Senior Consultant
CD Final

Cindy Dadier

Head of Operations
A JM Final

Auline-Jean Melbourne

Associate
KW Final

Katy Wilkinson

Consultant

Peter Shaw

Principal
TO Final

Tom Oakley

Consultant
TB Final

Tony Brown

Consultant
Ryan P Final

Ryan Perrin

IT Support Apprentice
AS Final

Antonella Sferrino

Associate
Amanda Cullen V1

Amanda Cullen

Senior Associate
RE Final

Reece Eley

Junior Consultant

Iulia Chiorean

Administrator
MH Final

Margs Harvey

Business Administrator
EB Final

Emma Beard

Senior Consultant

Paul McBride

Associate
RC Final

Rosanne Corbett

Director
PV Final

Pamjit Virdi

Senior Consultant
KM Final

Kate Maloney

Client Director
JF final

Jo Fellowes

Director
CC Final

Clare Chilton

Consultant
ADC Final

Adrian Cooper

Head of Market Engagement
AJB Final

Adam Barker

Project Manager
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
KJ Final

Kneale Jefferis

Administrator
Mark dallaway

Mark Dallaway

Senior Associate

Testimonials

Rosanne and Julia facilitated an online session for the Trustee Board on strategic planning and agreeing our objectives for member experience, considering administration service delivery and member communications and engagement. It was a focused, positive and engaging session despite it having to be held online rather than face to face as we’d planned. It helped us make progress and we had a meaningful discussion as a board. All the trustee directors were able to share candid views and ideas on what is important to us as a board and to members. We got a lot of value out of it - and more to the point now have a basis to agree long-term non-financial objectives for the pension scheme.
Chair and Trustee Director, National Grid Electricity Group Trustee Limited
Muse helped us to agree a future investment governance model appropriate for our organisation. They have deep knowledge of the advisory and fiduciary management market and we were impressed with how well they listened to all views, helped us consider all the options and, importantly, obtain buy in from all key stakeholders.
Chair of Trustees, Reed Elsevier Pension Trustee Limited
Muse run very bespoke, organised and professional selection exercises. We enjoy working with Stacy and the team as their independence encourages sharing of information and a strong working relationship.
Head of DC Sales, Legal & General

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