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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Case studies | 8 Jun 2026

DC Adviser Review: A second opinion counts

We were approached by a trustee board of a large blue-chip company whose DC investment consultant had been in role for several years. The trustee board had gone through several changes in service contacts at the consultant and had gradually lost confidence in the advice being put forward on the investment aspects of the DC section. It’s worth noting however that the trustee board felt that the scheme’s default fund was in good shape after it had gone through a series of evolutions.

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Musings | 8 Jun 2026

Guided Retirement

Guided retirement is a key topic, which we explore across multiple angles in this latest insight piece from Paul Armitage, DC lead at Muse Advisory. We look at what selecting a guided retirement solution requires of trustees and how doing this sooner rather than later can boost member outcomes massively.

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Musings | 26 May 2026

Press Release

26 May 2026: Muse Advisory announces the appointment of Peter Shaw as Principal, growing the Governance and Risk team with an experienced specialist to meet increasing client demand.

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The Team

Hamida Dadd

Analyst
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant
MH Final

Margs Harvey

Business Administrator
SH Final

Steve Hammer

Trustee Secretary
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
TK Final

Tammy King

Head of People
TB Final

Tony Brown

Consultant
Alan S Final

Alan Simpson

Financial Controller
Mark dallaway

Mark Dallaway

Senior Associate
AJB Final

Adam Barker

Project Manager
CC Final

Clare Chilton

Consultant
PA Final

Paul Armitage

Head of DC
KJ Final

Kneale Jefferis

Administrator
ADC Final

Adrian Cooper

Head of Market Engagement
JF final

Jo Fellowes

Director
KM Final

Kate Maloney

Client Director
RC Final

Rosanne Corbett

Director
KW Final

Katy Wilkinson

Consultant
TO Final

Tom Oakley

Consultant
CW Final

Claire Wallis

Consultant
RP Final

Robert Plumb

Senior Associate
AC Final

Amanda Cullen

Senior Associate

Laura Ospina-Castro

Junior Consultant
EMR Final

Ellen Ratcliffe

Principal Consultant

Paul McBride

Associate

Stuart Murdoch

Consultant

Callum Taylor

Analyst
PV Final

Pamjit Virdi

Consultant

Muhammed Ansar

Project Analyst
RE Final

Reece Eley

Junior Consultant
Ryan P Final

Ryan Perrin

IT Support Apprentice
KEM Final

Katherine Milton

Principal Consultant
AS Final

Antonella Sferrino

Associate

Haydn Williams

Project Analyst
BM Final

Barry Mack

Director
Adam Chate 4787

Adam Chate

Senior Consultant
IM Final

Ian McQuade

CEO
CD Final

Cindy Dadier

Head of Operations
DN Final

Danuta Nott

Business Support Manager
EB Final

Emma Beard

Senior Consultant
RC

Robyn Cowan

Senior Consultant
Sharon Hine

Sharon Hine

HR & Business Support Administrator
A JM Final

Auline-Jean Melbourne

Associate
HB Final

Hana Bailey

Senior Consultant
DJ F Inal

Daniel Jacobson

Principal Consultant
OD Final

Olivia Devereese

Project Manager
ER Final

Emma Rogers

Senior Consultant

Testimonials

Muse took over as a fully outsourced pensions department on the retirement of our long-standing Pensions Director. We were concerned about losing Scheme knowledge, acquired over many years, but we have been delighted with Muse’s work. Their team approach mitigated our key man risk and, throughout their time with us, they have been reliable and professional, always keeping the regular business-as-usual cycle moving as well as helping us navigate more sensitive issues. The chemistry is good and they work as though they are our in-house pensions department. We appreciate their thoroughness and professionalism and feel well-supported in all areas of work.
Chairman of the Trustee Board, Xerox Pension Scheme
Muse facilitated the setting of our strategic goals, both financial and operational, working with all our advisers and providers so that the objectives were fully integrated, not only in respect of IRM but also with regard to data, administration, member communication and governance. Their independence meant that the advisers were open and transparent in their thinking. The momentum they helped us achieve means that we are on course to provide good outcomes for our members. It also gives us a helpful framework to refresh regularly, to check that we remain on track.
Independent Trustee, Xerox Final Salary Pension Scheme
Muse has provided us with a comprehensive framework to help assess the effectiveness of our existing system of governance and to challenge our existing approach to risk management. With Muse’s guidance, we are expecting to see a number of improvements to our risk management framework which will put us in a strong position for when TPR’s Single Code comes into force. Muse has helped us to identify and resolve gaps in our governance structure underpinning our risk management framework. In particular, by aligning our risk management framework with our strategy, the Trustee Board is supported in achieving its objectives.
Head of Trustee Governance, DHL Pensions

Helping Trustees and Companies to better govern their pension schemes

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