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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 30 Jul 2026

Roundtable: The Evolving DC Landscape

We brought together Heads of Pensions, Trustees, and specialists from legal, communications and beyond to discuss the evolving DC landscape focusing on three key topics: consolidation, default retirement and targeted support.

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Case studies | 30 Jul 2026

DC Adviser Review: A second opinion counts

We were approached by a trustee board of a large blue-chip company whose DC investment consultant had been in role for several years. The trustee board had gone through several changes in service contacts at the consultant and had gradually lost confidence in the advice being put forward on the investment aspects of the DC section. It’s worth noting however that the trustee board felt that the scheme’s default fund was in good shape after it had gone through a series of evolutions.

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Musings | 23 Jun 2026

It’s Good to Talk. Isn’t It?

A certain advertising strapline once said, ‘It’s Good to Talk’. And it is. But when it comes to pensions administration, it’s more of a case that we need to talk and especially when it comes to scams. We need to talk about how we talk to members and the language we use not only to improve the member experience generally, but also very specifically to limit the risks of members being scammed.

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The Team

Haydn Williams

Project Analyst
AJB Final

Adam Barker

Project Manager
PA Final

Paul Armitage

Head of DC
A JM Final

Auline-Jean Melbourne

Associate
KJ Final

Kneale Jefferis

Administrator
KW Final

Katy Wilkinson

Consultant
ER Final

Emma Rogers

Senior Consultant
RE Final

Reece Eley

Junior Consultant
DJ F Inal

Daniel Jacobson

Principal Consultant
CD Final

Cindy Dadier

Head of Operations

Paul McBride

Associate
Mark dallaway

Mark Dallaway

Senior Associate
CW Final

Claire Wallis

Consultant
S Murdoch Headshot

Stuart Murdoch

Consultant
IM Final

Ian McQuade

CEO
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
TB Final

Tony Brown

Consultant
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant
RC

Robyn Cowan

Senior Consultant
ADC Final

Adrian Cooper

Head of Market Engagement
RP Final

Robert Plumb

Senior Associate
HB Final

Hana Bailey

Senior Consultant
KEM Final

Katherine Milton

Principal Consultant
EB Final

Emma Beard

Senior Consultant
AS Final

Antonella Sferrino

Associate
MH Final

Margs Harvey

Business Administrator
PV Final

Pamjit Virdi

Senior Consultant
DN Final

Danuta Nott

Business Support Manager

Laura Ospina-Castro

Junior Consultant
RC Final

Rosanne Corbett

Director
Alan S Final

Alan Simpson

Financial Controller
EMR Final

Ellen Ratcliffe

Principal Consultant
Ryan P Final

Ryan Perrin

IT Support Apprentice
KM Final

Kate Maloney

Client Director

Muhammed Ansar

Project Analyst

Peter Shaw

Principal
TO Final

Tom Oakley

Consultant
BM Final

Barry Mack

Director
TK Final

Tammy King

Head of People
Sharon Hine

Sharon Hine

HR & Business Support Administrator
Adam Chate

Adam Chate

Senior Consultant

Callum Taylor

Analyst
OD Final

Olivia Devereese

Project Manager
Amanda Cullen V1

Amanda Cullen

Senior Associate
CC Final

Clare Chilton

Consultant
JF final

Jo Fellowes

Director

Testimonials

Muse Advisory carried out a review of our governance. The team were good to work with and worked constructively with our trustees, the pensions team, company representatives and our advisers. We invited them back to facilitate our trustee strategy which was also well received. We value their expertise, independence and range of relevant skills.
Trustee Chair, Rolls-Royce UK Pension Fund
Muse supported us with our transition between administrators. Muse challenged both the incoming and incumbent administrator and made sure we asked the right questions and had robust governance around the transition. They provided significant input into our contract negotiations, ensuring that we benefited from their experience of the market. The acceptance criteria that they developed collaboratively with all stakeholders helped ensure we could hold the administrator to account for delivery. Muse are a great team to work with, and they helped us establish a solid foundation for a strong relationship with our administration partner.
Head of Staff Pensions Management, Prudential Staff Pension Scheme
Muse facilitated the setting of our strategic goals, both financial and operational, working with all our advisers and providers so that the objectives were fully integrated, not only in respect of IRM but also with regard to data, administration, member communication and governance. Their independence meant that the advisers were open and transparent in their thinking. The momentum they helped us achieve means that we are on course to provide good outcomes for our members. It also gives us a helpful framework to refresh regularly, to check that we remain on track.
Independent Trustee, Xerox Final Salary Pension Scheme

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