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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 30 Jul 2026

Roundtable: The Evolving DC Landscape

We brought together Heads of Pensions, Trustees, and specialists from legal, communications and beyond to discuss the evolving DC landscape focusing on three key topics: consolidation, default retirement and targeted support.

Case studies | 30 Jul 2026

DC Adviser Review: A second opinion counts

We were approached by a trustee board of a large blue-chip company whose DC investment consultant had been in role for several years. The trustee board had gone through several changes in service contacts at the consultant and had gradually lost confidence in the advice being put forward on the investment aspects of the DC section. It’s worth noting however that the trustee board felt that the scheme’s default fund was in good shape after it had gone through a series of evolutions.

Musings | 23 Jun 2026

It’s Good to Talk. Isn’t It?

A certain advertising strapline once said, ‘It’s Good to Talk’. And it is. But when it comes to pensions administration, it’s more of a case that we need to talk and especially when it comes to scams. We need to talk about how we talk to members and the language we use not only to improve the member experience generally, but also very specifically to limit the risks of members being scammed.

Mark dallaway

Mark Dallaway

Senior Associate
KEM Final

Katherine Milton

Principal Consultant
KW Final

Katy Wilkinson

Consultant
PA Final

Paul Armitage

Head of DC
Ryan P Final

Ryan Perrin

IT Support Apprentice
MH Final

Margs Harvey

Business Administrator
Adam Chate

Adam Chate

Senior Consultant
AS Final

Antonella Sferrino

Associate
AJB Final

Adam Barker

Project Manager
KM Final

Kate Maloney

Client Director
OD Final

Olivia Devereese

Project Manager
PV Final

Pamjit Virdi

Senior Consultant
Alan S Final

Alan Simpson

Financial Controller
IM Final

Ian McQuade

CEO
Sharon Hine

Sharon Hine

HR & Business Support Administrator
Amanda Cullen V1

Amanda Cullen

Senior Associate
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
RC Final

Rosanne Corbett

Director
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant
EMR Final

Ellen Ratcliffe

Principal Consultant
S Murdoch Headshot

Stuart Murdoch

Consultant
TO Final

Tom Oakley

Consultant
CC Final

Clare Chilton

Consultant
DN Final

Danuta Nott

Business Support Manager
EB Final

Emma Beard

Senior Consultant
RP Final

Robert Plumb

Senior Associate
KJ Final

Kneale Jefferis

Administrator
CD Final

Cindy Dadier

Head of Operations
A JM Final

Auline-Jean Melbourne

Associate
RC

Robyn Cowan

Senior Consultant
ADC Final

Adrian Cooper

Head of Market Engagement
ER Final

Emma Rogers

Senior Consultant
JF final

Jo Fellowes

Director
TK Final

Tammy King

Head of People
CW Final

Claire Wallis

Consultant
DJ F Inal

Daniel Jacobson

Principal Consultant
TB Final

Tony Brown

Consultant
HB Final

Hana Bailey

Senior Consultant
RE Final

Reece Eley

Junior Consultant
BM Final

Barry Mack

Director

Testimonials

We appointed Muse through a competitive tender to support our actuarial selection process as a result of the thoroughness of their approach, their deep knowledge of the market and value for money. Their support was invaluable in helping us to concentrate on what would make the difference for us from our Actuary so that we could make the selection from some very strong candidates. The team was flexible and approachable; they managed the project for us professionally to ensure that the candidate firms were well briefed and engaged with the project. Muse played an important part in enabling us to select a firm best suited to our requirements and ways of working.
Trustee Secretary, States of Jersey Pension Schemes
It was great working with Muse and if we undertake another review we will most definitely be in touch. We could not have got through this without Muse.
UK Group Pensions Manager, Total
We engaged Muse, in advance of our administration contract renewal, to review the service and contractual terms and ensure we received overall value for money from our third party administrator. I was delighted with the outcome and the material improvement we achieved.
Former Head of Pensions, Vodafone

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